My friend and I got there at 8 pm and it was over hour and 1/2 wait. Was looking forward to eat there. My friend suggested to leave. We have eaten there before and food was great!!!
Gracie M.
Here again from California and had to come here to dine. It's located in the mall and there's plenty of parking. We came on a Monday without reservations and there was only a 10 minute wait. I highly recommend this restaurant it's perfect for date nights, girls night out , and even more. It was crowded with a lively crowd and the vibe was amazing. We were seated at a comfy booth and in no time our server Allie arrived. She was super helpful and sweet. We actually came here for the delicious ooey gooey carrot cake. But we ended ordering the Hong Kong chicken, veggie burger, lemonade,and the spicy margarita. Everything was delicious and all in all a great experience as usual. A special thank you to Allie for going over and beyond. Until next time and hopefully soon.
alondra vera
Best salmon with sides! Absolutely love this place!
Atmosphere: 5
Food: 5
Service: 5
Andrew Y.
Somerset Mall is just a classy place and J Alexanders shares in that refined look with deep brown wood paneling, fancy lighting, etc. Steak and fries were on point. Food and service were outstanding and frankly surprised to see such a low review for a place this seemed to be hitting all the right notes for a well deserved five stars.
Julia M.
This is my favorite place to eat. I've been coming here for years. This place deserves a five star review. It's friendly, beautiful atmosphere easy to get in and the food is always fresh drinks are amazing and you can go shopping afterwards.
Alondra V.
Just left this restaurant, got seated immediately. Food was beyond delicious. Service was excellent! It is kid friendly! Very attentive! The salmon here is beyond! Must have! Place is very nice.
Lara G.
Ordered a bunch of food online and they gave us the chips but no artichoke dip. I called to let them know they forgot the dip and the manager proceeded to tell me that they did not forget anything that day because the managers packaged everything up (as if managers cannot possibly make mistakes). I then told her well your managers messed up because it's not in there she told me to come pick it up. I live 20 min away I'm not gonna drive back to get a lousy dip while my food gets cold. She basically tried to say I was lying about not getting the queso dip LOL they ended up refunding the amount and the reason being..."unsatisfied customer" I'll still come back but will def be checking my bag next time & u should too bcuz apparently they don't make mistakes.
Lindsey Marie
Ordered the Cypress salad because the cornbread croutons are so delicious and the total was $26. Of course they forgot the croutons :( I have never called a restaurant to ask for a refund before but at almost $30 for a salad because of the tip and "packaging fee" and they forgot the croutons? I had to call and talk to the manager, she was fantastic! She was professional, understanding and helpful!
Food: 3
Service: 5
Tammy Cooper
It was a busy Saturday and our party of 5 still had good service. I was the only one that ordered a cocktail and it was very good. I also ordered the pecan encrusted trout and it was excellent. The others all seemed to like their food, except one order of fries were cold. Everyone including myself thought the mac & cheese had an odd flavor. They didn't have a kids menu.Parking: The restaurant is inside Somerset Mall. They do have valet parking for the mall. They also have a parking lot and parking garage. It was a Saturday and we had some difficulty finding a good parking spot.
Atmosphere: 5
Food: 4
Service: 5
Lauri K.
Just there for appetizers and my gray goose martini with my favorite blue cheese stuffed olives, my girlfriend with me had a bourbon. Either was a great combination with this appetizer . I just want to say that we sat at the bar and this appetizer that's on a specialty list was absolutely delicious. It was l avocado on top w/ ginger .. it was stuff with crab meat and tuna, and these two specialty sauces I couldn't even tell you what they were but they were absolutely delicious highly recommended
Food was deeeeelish never disappointed service was awesome this location is the best for meee and the ambiance is very subtle and intimate
Samantha D.
Tuscan steak was amazing! Service was excellent! Mojito and margaritas were top notch.
kanisha bradfield
Always Good !! Customer service is Excellent!!!!
Atmosphere: 4
Food: 5
Service: 5
Ameera A
Came here yesterday evening for a Birthday dinner for 10 guests. Reservations had been booked days prior. We waited 52 minutes until we finally were seated. I ordered a Margarita. A kid's tender meal and the Steak Maui with a baked potato. I specifically said no bacon and as you can see on the picture there was specs of bacon bits. The waiter brought out another baked potato prepared correctly but it needed atleast 10 more minutes in the oven. It was just hard chunks of potato with cheese on top and No butter was given to me. I ordered my steak Medium. Some of the steak was Medium and some was Medium Well. We waited so long to finally sit that I didn't complain because I was hungry. The tenders have gotten so small overtime. Overall dining here last night was just okay.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Our Famous Carrot Cake, Lemon Drop, Mexico City Spinach Con Queso, Steakhouse Burger, Steak
blkthought ideology
The bartender that is a bleach blonde, older and wears a top knot is pretty disrespectful for trying to save seats at a bar that are supposed to be ‘first come, first served’. We waited for 20 minute, but she expected my husband and I to give her ‘regulars’ our seats. It did not matter that we waited patiently behind the couple who occupied them. It did not matter that her ‘regulars’ were already seated across the bar, in a seat (they need to wait for another seat to open up on their side) and drinking a beverage. It did not matter that the seat they had was on the other side of the bar too. It only mattered when we sat down and the ‘bartender’ refused to serve us because she was trying to save our seats for her regulars - that were across the bar. It mattered when we refused to be shoved to the side; we were disrespected and denied service. To add further insult to injury, I asked to speak to the manager. All the bartender had to do was lie to her manager and say that I was rude to her. Please keep in mind, her version of me being rude was merely me saying …as a fifty year old woman, no I will not move because the bar is ‘first come first served’. The manager Kim, that came over, was rude and biased. I asked her to outline the ‘rules for engagement’ of the bar. She refused. She only came over to be confrontational about the ridiculous lie the bartender told her to inflict her will over the situation. When I attempted to reach out to the humane side of her, and thought she was capable of listening with good intentions; it was a complete waste of time. Managers should possess the qualifications of always choosing the best outcome for all parties. She chose to be simple minded and unfair. She only came over to attempt an argument so she could ask us to leave. Needless to say, I was a long standing patron of that location for more than twenty years. I will no longer endorse any locations in the future.Lastly, POC stopped giving up seats to our Caucasian brothers and sisters on September 22, 1961. It is a shame that I had to go there; but I can not fathom why the bizarre situation even occurred to begin with! Was the bartender that in need of a tip that she sacrificed any shred of integrity? It would be shameful to think it was racially motivated, but I will choose to believe that it may be merely coincidental.I will let you decide, but I will definitely not eat there again…..
My friend and I got there at 8 pm and it was over hour and 1/2 wait. Was looking forward to eat there. My friend suggested to leave. We have eaten there before and food was great!!!
Here again from California and had to come here to dine. It's located in the mall and there's plenty of parking. We came on a Monday without reservations and there was only a 10 minute wait. I highly recommend this restaurant it's perfect for date nights, girls night out , and even more. It was crowded with a lively crowd and the vibe was amazing. We were seated at a comfy booth and in no time our server Allie arrived. She was super helpful and sweet. We actually came here for the delicious ooey gooey carrot cake. But we ended ordering the Hong Kong chicken, veggie burger, lemonade,and the spicy margarita. Everything was delicious and all in all a great experience as usual. A special thank you to Allie for going over and beyond. Until next time and hopefully soon.
Best salmon with sides! Absolutely love this place!
Atmosphere: 5
Food: 5
Service: 5
Somerset Mall is just a classy place and J Alexanders shares in that refined look with deep brown wood paneling, fancy lighting, etc. Steak and fries were on point. Food and service were outstanding and frankly surprised to see such a low review for a place this seemed to be hitting all the right notes for a well deserved five stars.
This is my favorite place to eat. I've been coming here for years. This place deserves a five star review. It's friendly, beautiful atmosphere easy to get in and the food is always fresh drinks are amazing and you can go shopping afterwards.
Just left this restaurant, got seated immediately. Food was beyond delicious. Service was excellent! It is kid friendly! Very attentive! The salmon here is beyond! Must have! Place is very nice.
Ordered a bunch of food online and they gave us the chips but no artichoke dip. I called to let them know they forgot the dip and the manager proceeded to tell me that they did not forget anything that day because the managers packaged everything up (as if managers cannot possibly make mistakes). I then told her well your managers messed up because it's not in there she told me to come pick it up. I live 20 min away I'm not gonna drive back to get a lousy dip while my food gets cold. She basically tried to say I was lying about not getting the queso dip LOL they ended up refunding the amount and the reason being..."unsatisfied customer" I'll still come back but will def be checking my bag next time & u should too bcuz apparently they don't make mistakes.
Ordered the Cypress salad because the cornbread croutons are so delicious and the total was $26. Of course they forgot the croutons :( I have never called a restaurant to ask for a refund before but at almost $30 for a salad because of the tip and "packaging fee" and they forgot the croutons? I had to call and talk to the manager, she was fantastic! She was professional, understanding and helpful!
Food: 3
Service: 5
It was a busy Saturday and our party of 5 still had good service. I was the only one that ordered a cocktail and it was very good. I also ordered the pecan encrusted trout and it was excellent. The others all seemed to like their food, except one order of fries were cold. Everyone including myself thought the mac & cheese had an odd flavor. They didn't have a kids menu.Parking: The restaurant is inside Somerset Mall. They do have valet parking for the mall. They also have a parking lot and parking garage. It was a Saturday and we had some difficulty finding a good parking spot.
Atmosphere: 5
Food: 4
Service: 5
Just there for appetizers and my gray goose martini with my favorite blue cheese stuffed olives, my girlfriend with me had a bourbon. Either was a great combination with this appetizer . I just want to say that we sat at the bar and this appetizer that's on a specialty list was absolutely delicious. It was l avocado on top w/ ginger .. it was stuff with crab meat and tuna, and these two specialty sauces I couldn't even tell you what they were but they were absolutely delicious highly recommended
Restaurantji Recommends
Food was deeeeelish never disappointed service was awesome this location is the best for meee and the ambiance is very subtle and intimate
Tuscan steak was amazing! Service was excellent! Mojito and margaritas were top notch.
Always Good !! Customer service is Excellent!!!!
Atmosphere: 4
Food: 5
Service: 5
Came here yesterday evening for a Birthday dinner for 10 guests. Reservations had been booked days prior. We waited 52 minutes until we finally were seated. I ordered a Margarita. A kid's tender meal and the Steak Maui with a baked potato. I specifically said no bacon and as you can see on the picture there was specs of bacon bits. The waiter brought out another baked potato prepared correctly but it needed atleast 10 more minutes in the oven. It was just hard chunks of potato with cheese on top and No butter was given to me. I ordered my steak Medium. Some of the steak was Medium and some was Medium Well. We waited so long to finally sit that I didn't complain because I was hungry. The tenders have gotten so small overtime. Overall dining here last night was just okay.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Our Famous Carrot Cake, Lemon Drop, Mexico City Spinach Con Queso, Steakhouse Burger, Steak
The bartender that is a bleach blonde, older and wears a top knot is pretty disrespectful for trying to save seats at a bar that are supposed to be ‘first come, first served’. We waited for 20 minute, but she expected my husband and I to give her ‘regulars’ our seats. It did not matter that we waited patiently behind the couple who occupied them. It did not matter that her ‘regulars’ were already seated across the bar, in a seat (they need to wait for another seat to open up on their side) and drinking a beverage. It did not matter that the seat they had was on the other side of the bar too. It only mattered when we sat down and the ‘bartender’ refused to serve us because she was trying to save our seats for her regulars - that were across the bar. It mattered when we refused to be shoved to the side; we were disrespected and denied service. To add further insult to injury, I asked to speak to the manager. All the bartender had to do was lie to her manager and say that I was rude to her. Please keep in mind, her version of me being rude was merely me saying …as a fifty year old woman, no I will not move because the bar is ‘first come first served’. The manager Kim, that came over, was rude and biased. I asked her to outline the ‘rules for engagement’ of the bar. She refused. She only came over to be confrontational about the ridiculous lie the bartender told her to inflict her will over the situation. When I attempted to reach out to the humane side of her, and thought she was capable of listening with good intentions; it was a complete waste of time. Managers should possess the qualifications of always choosing the best outcome for all parties. She chose to be simple minded and unfair. She only came over to attempt an argument so she could ask us to leave. Needless to say, I was a long standing patron of that location for more than twenty years. I will no longer endorse any locations in the future.Lastly, POC stopped giving up seats to our Caucasian brothers and sisters on September 22, 1961. It is a shame that I had to go there; but I can not fathom why the bizarre situation even occurred to begin with! Was the bartender that in need of a tip that she sacrificed any shred of integrity? It would be shameful to think it was racially motivated, but I will choose to believe that it may be merely coincidental.I will let you decide, but I will definitely not eat there again…..