Joe Kool's Troy Bar & Grill

the wife and myself went there before we had bowling. we sat down and had to wait even though the restaurant was not busy. a family sat in the booth behind us shortly after we got there we ordered our food then they ordered. They go their food before we did. Also we waited an hour to get our food. as we had to leave for bowling we had to ask for it to go. At that time the waitress said that the food just came out and they were boxing it up for us. we waited another 15 mins for that. the food was cold and burnt. also there was a guy sitting at the bar with a kid about 10 years old. the kid would wonder all over the restaurant touching all the table that no one was sitting at. Also the same man the bartender and our waitress were doing shot at the bar.

Great food and management.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Death by Chocolate, Waffle Fries, Chicken Tenders, Spinach & Artichoke Dip, Onion Rings, Chicken Club Sliders

Amazing service and great environment. From the food to the staff. Great place to be.

Atmosphere: 5

Food: 5

Service: 5

I should have taken the hint from the empty parking lot. The food was overpriced frozen garbage that wasn't even seasoned. Frozen crinkle fries and I assume a frozen patty accompany a burger whose strongest flavor was the tomato. They nickel and dime you so somehow this frozen mess went from $13.99 to almost $20 for a basic cheeseburger with fries. To make matters worse the waiter clearly didn't care and we never once got refills on our drinks or even the offer of a to go box for the untouched food, left untouched due to the awful taste.

On the plus side it was clean? Although the atmosphere felt a bit disjointed. This place was much better a decade ago when it knew what it was.

Atmosphere: 3

Food: 1

Service: 2

If you are looking for a small scale venue for your event contact Sam or Sara. They were so accommodating and incredibly nice. Food was delicious and very reasonable priced. Kay, our server was phenomenal. She was so helpful and so sweet. It was the perfect place for our high school reunion.

Atmosphere: 5

Food: 5

Service: 5

Sarah is best very freindly and helpful. Order Filet Tips. Medium Rare not wven close. Will stop in again.

Atmosphere: 5

Food: 3

Service: 5

Game day you will catch me here big screens all around great atmosphere great food

Atmosphere: 5

Food: 5

Service: 5

Large place with a high ceiling (reminds me of a BJ's Brewhouse). Lots of tvs to watch sports. Plenty of drinks to choose from. Food was good! I had the panini and it was delicious. My son had a pizza and it was really good. Was a bit on the pricey side, but I recommend for a large group.

Atmosphere: 5

Food: 5

Service: 5

Great time, EVERY TIME!

Atmosphere: 5

Food: 5

Service: 5

I didn't try the food, but our waiter just seemed unhappy to be there. He didn't smile once and just seemed to want to get us out. They didn't close for like another 2 hours or else I would understand as I've been a waiter myself.

Service: 3

Food is fine, they upcharge for everything. $3.50 to upgrade from chips to fries. $1.50 for a side of ranch..

Atmosphere: 3

Food: 3

Service: 4

Food not hot. French fries just mediocre frozen crinkle cuts. Waitress too talkative. Restaurant too noisy. Difficult to carry on a conversation.

Atmosphere: 1

Food: 2

Service: 2

What a big disappointment
After a hockey game me and some friends came to have a appetizer and a beer, we had one of the worst bartenders I’ve experienced, wish I knew what her name was, she was a blonde and about 5”9 but the server was so rude, she looked my friends with dirty looks, judged my buddy on his Id being to dirty and then making smart rude comments to me, made my friends uncomfortable ima big one on giving a good tip to good service, this was not the case, won’t be back for a while.

Atmosphere: 1

Food: 3

Service: 1

I got a burger from here didn't taste like it was seasoned let's start there. U have to pay like $1.30 for every topping and fries was kinda mediocre. I wish I felt like going to get my money back from them but I pulled off. Just my opinion try it u might like it we all have different taste buds. And maybe burgers aren't there thing get something different

Jackie showed us a good time drinks was very good I had the best time of my life Sarah showed a good time at the bar

Atmosphere: 5

Food: 5

Service: 5