Krispy Kreme
208 W 14 Mile Rd, Troy
(248) 583-1901
Recent Reviews
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Not great. Im not 100% sure what happened at this location, but it's not good. If you have the time and HAVE to have crispy creme, drive to a different location. Rude, disrespectful individuals working here now. They say the phones don't work, blame the manager, excuses, excuses. Not good .
Atmosphere: 1
Food: 2
Service: 1
Placed an online order through the Krispy Kreme app, drove there, and was told they had “no donuts” while I could literally see donuts through the window, with the lobby closed, no communication, no apology, and no effort to fix it. just a complete waste of my time and gas, and honestly if this location can’t even fulfill the most basic thing they sell, they have no business taking online orders or pretending they give a damn about their customers.
Atmosphere: 1
Food: 1
Service: 1
Nice place to visit and see the donuts made
Atmosphere: 5
Food: 5
Service: 5
Refused to sell me donuts. Would lie that there aren't any. 12-5-2026 9:30pm
Atmosphere: 1
Food: 3
Service: 1
Waited in line to be told at 1pm they are out of original glazed for the day and they didn’t bother to put a sign stating that so people don’t wait for over 15 mins and I also don’t understand how that happens when that’s an original donut and probably the most popular and not like it’s a limited edition one so how do you run out of that and to where you can no longer make any for the day. You’re pretty much known for original glazed donuts.
I went at 7:30pm to take advantage of the cyber Monday deal and was told they didn’t have doughnuts anymore in the drive through (lobby was closed) even though they were being made through the window. For context, the business hours are listed as 6am to 10pm. If you don’t serve customers anymore at a certain time, and are making doughnuts for shipping, please update your hours.
Lobby was closed in the middle of the day, worker let us in but then employees behind the counter said the lobby was closed and made us leave and then laughed at us
Atmosphere: 1
Food: 1
Service: 1
Your speaker communication is non existent. Pull up to the window employees too busy hugging each other to care about the situation?
Service: 1
olante is the nicest worker ever
Atmosphere: 5
Food: 5
Service: 5
Today was my 4th time I went there to grab a hot latte. They said there machine broken. The manager needs to fix those issues. Next time if it's happening to my im going to carburet.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Look at the cameras at 8:45pm on 9-28. No employees. Super rude when they finally showed up over 10 minutes later. Pretended to use a coupon. Over charged. Actually ridiculous
Service: 1
Incompetent employees and management. This is the second bad interaction I’ve had with an employee here so I might as well leave a comment now. Somehow they’re out of coffee (one of the few things they sell) at 2pm in the middle of business hours. They wouldn’t let me use the coupon I had (3 donuts and 1 coffee for $5) because THEY were out of coffee. They wouldn’t even try to substitute it for hot chocolate (which is around the same price) after I respectfully asked, because “It wouldn’t work”. I’ve worked at places like this before and that was simply laziness. No way I’m spending money here again.
Atmosphere: 3
Food: 2
Service: 1
asked for coffee they cant make coffee
Atmosphere: 1
Food: 1
Service: 1
My girlfriend and I stopped in quickly because we saw the hot light on, and the worker that was up front was very sweet and accommodating!
Atmosphere: 5
Food: 5
Service: 5
It's 9:30pm and they won't respond on the drive thru, says they're open til 10pm
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