Just picked up an order and laughed didn’t even check and 10 minutes later when I got to my destination got a totally different order. I ordered a double cheeseburger. I got a fillet of fish with no tartar sauce, then tried to call the establishment and it just constantly says user is busy so I can’t even let them know that obviously I got somebody else’s order and somebody got mine and I don’t even like the fish sandwich.
Cathy Vanderpool
Food was good and staff was friendly. Location is easy to pass by due to it sitting back so far off of the road.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Sausage Mcmuffin, Big Breakfast
Yolanda Michele
Too many teenagers with foul mouths in this place. And, the staff! The staff talk in a group OUTSIDE of the service counter--at a booth, whether standing or sitting, and they each wait on another to take the initiative to help the customer (me, in this case).
I was using the BOGO promo with my survey code. I bought the Spicy McCrispy Chicken sandwich. One was an actual Spicy McCrispy Chicken sandwich, the other was two spicy nuggets with a squirt of sauce on a bun.
PLUS, I WAITED FOR TEN WHOLE MINUTES FOR MY ORDER AND NO ONE WAS WAITING BEFORE ME. This location needs to be shut down. I dare not go back.
Karl Reading
This is the McDonalds you want to go to when you're in Rochester Hills. Food and service are always spot on.
Krystal Miller
The man with the long puffy hair that be at the first window got my cash wrong and was very rude and the lady with the long hair at the second window got my order wrong and got mad at me she as long hair I come get food every day yall need to do better
Atmosphere: 1
Food: 1
Service: 1
Lisa Raluinski
Wow love these extra onions I asked for and paid for.
Atmosphere: 1
Food: 1
Service: 1
Jacob Mitchell
Apparently a 6pc McNuggets only has 5 nuggets in it. And a plain HAMBURGER (not cheeseburger mind you) comes with cheese. I would rate this 0/5 if I could. Do better.
Atmosphere: 1
Food: 1
Service: 1
Justin Lee
Get the $5 dollar meal and the guy says it comes with a extra small pop, not small when though that's what's advertised and any other McDonald's has given me a small. Even says it in the app. Asked for manager and he claims he is a manager. On my lunch and didn't have the time so I just took it and left. Food was not very fresh either.
Atmosphere: 1
Food: 1
Service: 1
nicole nikole
This place is terrible I went there to get me and my coworker some lunch, I used the kiosk and once my order was placed it took 20 minutes. I never received cups and keep asking the ladies in the back and they continued to ignore me. A man who ordered after me ask them for something and they got it instantly. Once I finally had my cups they gave me no cup holder and i had 3 drinks they through all the food in one bag and all the fries were turned over.
Atmosphere: 1
Food: 1
Service: 1
Matthew Allen
Worst McDonald's in the state of Michigan. Tonight proved it. You can see i highlighted the military time up top which translates to 10:30PM, and I'm within 200ft of the store. I also highlighted that they don't close until 11pm which means they serve until that time. So why was I directly lied to when I came through and told there were closed? I even said that according to their front door, the drive thru window and online all show they are open till 11. I know management would love to hear i was not the only person turned away. And there was no indication they were closed as the open sign, the big sign out front with the Arches, lights inside and both drivethroughs completely lit up and open too. Lazy people. Lazy lying people, but lazy and lying is par for the course in this messed up inhumane state.
I was here at 8am and was pretty much told I was a liar because there receipts at the Kiask don’t print and that I never paid for my order I showed her my online transaction the date etc she told me the kiask didn’t go through SHE DID NOT WANT TO HELP ME she ignored me even took a phone call of a friend I waited awkwardly for 45 min I had to catch my bus the staff here are terrible this was a terrible morning and congratulations this is the only review I’ve ever left on anything
Atmosphere: 1
Food: 1
Service: 1
Iman Hamed
Asked for 2 Mc double s with extra onions , no joke only goy 6 tiny pieces of their onions that's just bs
Steve Moore
I love a Macs but unfortunately this is one of those I'd avoid. Definitely needs an update and refresh.
Just picked up an order and laughed didn’t even check and 10 minutes later when I got to my destination got a totally different order. I ordered a double cheeseburger. I got a fillet of fish with no tartar sauce, then tried to call the establishment and it just constantly says user is busy so I can’t even let them know that obviously I got somebody else’s order and somebody got mine and I don’t even like the fish sandwich.
Food was good and staff was friendly. Location is easy to pass by due to it sitting back so far off of the road.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Sausage Mcmuffin, Big Breakfast
Too many teenagers with foul mouths in this place. And, the staff! The staff talk in a group OUTSIDE of the service counter--at a booth, whether standing or sitting, and they each wait on another to take the initiative to help the customer (me, in this case).
I was using the BOGO promo with my survey code. I bought the Spicy McCrispy Chicken sandwich. One was an actual Spicy McCrispy Chicken sandwich, the other was two spicy nuggets with a squirt of sauce on a bun.
PLUS, I WAITED FOR TEN WHOLE MINUTES FOR MY ORDER AND NO ONE WAS WAITING BEFORE ME. This location needs to be shut down. I dare not go back.
This is the McDonalds you want to go to when you're in Rochester Hills. Food and service are always spot on.
The man with the long puffy hair that be at the first window got my cash wrong and was very rude and the lady with the long hair at the second window got my order wrong and got mad at me she as long hair I come get food every day yall need to do better
Atmosphere: 1
Food: 1
Service: 1
Wow love these extra onions I asked for and paid for.
Atmosphere: 1
Food: 1
Service: 1
Apparently a 6pc McNuggets only has 5 nuggets in it. And a plain HAMBURGER (not cheeseburger mind you) comes with cheese. I would rate this 0/5 if I could. Do better.
Atmosphere: 1
Food: 1
Service: 1
Get the $5 dollar meal and the guy says it comes with a extra small pop, not small when though that's what's advertised and any other McDonald's has given me a small. Even says it in the app. Asked for manager and he claims he is a manager. On my lunch and didn't have the time so I just took it and left. Food was not very fresh either.
Atmosphere: 1
Food: 1
Service: 1
This place is terrible I went there to get me and my coworker some lunch, I used the kiosk and once my order was placed it took 20 minutes. I never received cups and keep asking the ladies in the back and they continued to ignore me. A man who ordered after me ask them for something and they got it instantly. Once I finally had my cups they gave me no cup holder and i had 3 drinks they through all the food in one bag and all the fries were turned over.
Atmosphere: 1
Food: 1
Service: 1
Worst McDonald's in the state of Michigan. Tonight proved it. You can see i highlighted the military time up top which translates to 10:30PM, and I'm within 200ft of the store. I also highlighted that they don't close until 11pm which means they serve until that time. So why was I directly lied to when I came through and told there were closed? I even said that according to their front door, the drive thru window and online all show they are open till 11. I know management would love to hear i was not the only person turned away. And there was no indication they were closed as the open sign, the big sign out front with the Arches, lights inside and both drivethroughs completely lit up and open too. Lazy people. Lazy lying people, but lazy and lying is par for the course in this messed up inhumane state.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Breakfast crew here is great.
Atmosphere: 4
Food: 4
Service: 5
I was here at 8am and was pretty much told I was a liar because there receipts at the Kiask don’t print and that I never paid for my order I showed her my online transaction the date etc she told me the kiask didn’t go through SHE DID NOT WANT TO HELP ME she ignored me even took a phone call of a friend I waited awkwardly for 45 min I had to catch my bus the staff here are terrible this was a terrible morning and congratulations this is the only review I’ve ever left on anything
Atmosphere: 1
Food: 1
Service: 1
Asked for 2 Mc double s with extra onions , no joke only goy 6 tiny pieces of their onions that's just bs
I love a Macs but unfortunately this is one of those I'd avoid. Definitely needs an update and refresh.
Vegetarian options: Not much on offer here
Atmosphere: 1
Food: 3
Service: 3
Drive thru...good value.
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Hamburger, Fries
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