McDonald's

3039 Rochester Rd, Troy
(248) 740-0604

Recent Reviews

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Gabriel Polyviou

So bad. I go here all the time and it never. Changes some times. 20 minutes sometimes. 30 McDonald’s please change this

Joe S

This location is complete trash to put it lightly. Extremely slow drive thru, I ordered 2 cheeseburgers, the girl behind the counter handed it off and was extremely rude for no reason. I opened the bag when I got home which was only 5 min drive to find that both burgers were cold, missing condiments, completely dry and looked ABSOLUTELY DISGUSTING! I wouldn't even feed it to a dog much less a person, I immediately threw both sandwiches out. GARBAGE SERVICE, GARBAGE FOOD AND OVERALL GARBAGE EXPERIENCE..This place should be investigated by health department because God knows how many health violations they have, especially when hiring incompetent, rude and miserable employees that could care less about the wellbeing of their customers.

Atmosphere: 1

Food: 1

Service: 1

K O

Went there at midnight with some friends, 3 burgers 3 fries and the worker only gave 2 sauces, I asked for more and I would pay for more she then told me no and walked away…. Absolutely the worst customer service I was surprised that they even have someone who can’t communicate even working at night

Atmosphere: 1

Food: 1

Service: 1

Rk A4

Night shift lady got my order wrong & made me get back in line at 2 am… & she doesn’t even talk

Atmosphere: 1

Food: 1

Service: 1

R J

Would avoid at midnight, worker has attitude & disrespectful & when I asked her a question she looked scared and walked away

Atmosphere: 1

Food: 1

Service: 1

Anna Young

Absolutely horrible, the 5” girl with longer black hair and bangs has horrendous attitude problems anytime I go. She needs to either fix her attitude or be replaced!

Haylie Biebel

I ordered chicken sandwiches and were labeled correctly but instead i got 2 cheeseburgers

Steven

I like this particular McDonald’s since I DoorDash and drive by from time to time.

Atmosphere: 5

Food: 5

Service: 5

Eduardo Rivera

Mobile order. Lady with strong accent says she doesn’t have my order but keeps accepting the order when DoorDash send it to their store. For 2 hours different door-dashers have been coming and she tells them that. Needs to be fired!

Service: 1

Michael Loene

Wasn't good. Dirty!!!!

Atmosphere: 1

Food: 1

Service: 1

Ryan Haapala

2nd night in a row going there because google says it’s 24 hours that it’s not open. All of the lights are on, the automated greeting goes off when you drive by the drive thru menu. No one’s there.

James Kim

Had a mobile order, called out my order with my name. This occurred at ~12:45am oct 25, 2025. Lady on the drive thru told me she could not find the order, I asked her to wait so I could re order my food via mobile order. She was impatient and escalated the issue telling me I responded to an answering machine when I told her my code. I asked her to wait as I was re ordering the food via McDonald’s app. She responded with a threat to call the police. Worst service possible. Incredibly unprofessional. I left to go to the McDonald’s at 16 and mound

Atmosphere: 1

Food: 1

Service: 1

Alex Matoin

3:30 a.m. I just finished a 14 hour shift and am starving. I drive by and notice lights on and cars in the parking lot. Get to the window and am told that it’s DoorDash only. How is that a thing when I’m a paying customer, you have employees working, and all the equipment is on? Why even be open at all? Thanks for nothing.

Service: 1

Brandon Foust

Friendly staff

Atmosphere: 5

Food: 5

Service: 5

Grant Simpkins

Food was cold couldnt get any one at the counter for a while then when they did remake the food the food tastes like other food toppings was on it

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