I absolutely LOVE Mrs. Fields! But I will likely never return to this specific location. Service was 0 stars, there was only one worker-- he was rude, inconsiderate, and cannot guest service correctly. The cookies weren't fresh, and undercooked. I would recommend going to a different location.
Blondebob
The two guys behind the counter goofing around way too much with a long line waiting. Also don’t appreciate the tip screen encouraging it. You only hand me a cookie that’s it.!!!!!!
Atmosphere: 1
Food: 2
Service: 1
Marie
I’ve never had mrs fields before but every time I go to the mall I see the same staff members working hard and being friendly to their customers. I went today and finally tried one of their smoothies and it was amazing! George helped me out with a recommendation on which one to get that would taste the best and he was so funny and sweet! I will definitely come back again.
Reem
Thank you so much to George who works at this Mrs Fields location! He makes the best cookies with the coolest designs! He is very nice, and will help you with such professionalism!
Alyssa Keriakos
Big thank you to George, he hooked me up with one of the best cookies ever and had the best customer service and will definitely put a smile on ur face and make you happy. Definitely recommend !!!
VRT
The worker George was very helpful, he took my order and helped me right away and the cookies were very fresh and amazing. This place was a 10/10.
Joseph Juncaj
My boy George hooked me up with the best cookies and best costumer service highly recommend to ask for George.
Jason Jamil
Huge shout out to George, I came in right when they opened on a Sunday and needed a cookie cake. He decorated it himself and absolutely killed it. My fault for not calling ahead but he was super understanding and pretty much told me not to worry. George is a legend and deserves a raise
Jason J.
Huge shout out to George, I came in right when they opened on a Sunday and needed a cookie cake. He decorated it himself and absolutely killed it. My fault for not calling ahead but he was super understanding and pretty much told me not to worry. George is a legend and deserves a raise
Stephanie Potgieter
This is the second time I have been overcharged because I was charged for items I did not receive. I ordered 3 brownies and a cookie cup. I believe my total was just over $17, I wasn’t given a receipt either. I tried to call the store and no one picks up the phone. Terrible customer service and high prices. ??
I was charged $20 for two large smoothies they put it in a small cup, and put the large cup on top. Never coming back here again! I work to dam hard for money for them to be stealing from me! I went back and asked for a refund they said they don’t give refunds for smoothies. Very unprofessional staff, don’t waste your time in this place!
Nick Sesi
George was an amazing worker. He got the order quick and fast. Totally recommend this place!!
Alex
Best store in the mall and very good quality.
Theresa Lloyd
I ordered a cookie cake with Happy New Year in red and white icing, paying in advance for pick up after 12 on 12/31. When I picked it up @ 2, the young man at the counter told me repeatedly that there were no cookies for pick up. Then said I must have the wrong location. When I told him I had the charge receipt he told me that the cookie just needed to be iced & to come back in 15 mins. He then gave me a cookie that obviously had blue icing wiped partially off, with green, white, red & pink icing piled on. I’ve always had great service & great cookies here. This was just bizarre.
Reed H.
It wasn't good service. They also charge a lot and didn't give me one of my items and still charged for it.
I absolutely LOVE Mrs. Fields! But I will likely never return to this specific location. Service was 0 stars, there was only one worker-- he was rude, inconsiderate, and cannot guest service correctly. The cookies weren't fresh, and undercooked. I would recommend going to a different location.
The two guys behind the counter goofing around way too much with a long line waiting. Also don’t appreciate the tip screen encouraging it. You only hand me a cookie that’s it.!!!!!!
Atmosphere: 1
Food: 2
Service: 1
I’ve never had mrs fields before but every time I go to the mall I see the same staff members working hard and being friendly to their customers. I went today and finally tried one of their smoothies and it was amazing! George helped me out with a recommendation on which one to get that would taste the best and he was so funny and sweet! I will definitely come back again.
Thank you so much to George who works at this Mrs Fields location! He makes the best cookies with the coolest designs! He is very nice, and will help you with such professionalism!
Big thank you to George, he hooked me up with one of the best cookies ever and had the best customer service and will definitely put a smile on ur face and make you happy. Definitely recommend !!!
The worker George was very helpful, he took my order and helped me right away and the cookies were very fresh and amazing. This place was a 10/10.
My boy George hooked me up with the best cookies and best costumer service highly recommend to ask for George.
Huge shout out to George, I came in right when they opened on a Sunday and needed a cookie cake. He decorated it himself and absolutely killed it. My fault for not calling ahead but he was super understanding and pretty much told me not to worry. George is a legend and deserves a raise
Huge shout out to George, I came in right when they opened on a Sunday and needed a cookie cake. He decorated it himself and absolutely killed it. My fault for not calling ahead but he was super understanding and pretty much told me not to worry. George is a legend and deserves a raise
This is the second time I have been overcharged because I was charged for items I did not receive. I ordered 3 brownies and a cookie cup. I believe my total was just over $17, I wasn’t given a receipt either. I tried to call the store and no one picks up the phone. Terrible customer service and high prices. ??
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I was charged $20 for two large smoothies they put it in a small cup, and put the large cup on top. Never coming back here again! I work to dam hard for money for them to be stealing from me! I went back and asked for a refund they said they don’t give refunds for smoothies. Very unprofessional staff, don’t waste your time in this place!
George was an amazing worker. He got the order quick and fast. Totally recommend this place!!
Best store in the mall and very good quality.
I ordered a cookie cake with Happy New Year in red and white icing, paying in advance for pick up after 12 on 12/31. When I picked it up @ 2, the young man at the counter told me repeatedly that there were no cookies for pick up. Then said I must have the wrong location. When I told him I had the charge receipt he told me that the cookie just needed to be iced & to come back in 15 mins. He then gave me a cookie that obviously had blue icing wiped partially off, with green, white, red & pink icing piled on. I’ve always had great service & great cookies here. This was just bizarre.
It wasn't good service. They also charge a lot and didn't give me one of my items and still charged for it.