So I had tried to reach out regarding this. Unfortunately, nobody ever answered, so I am sharing my feedback here.
When I last got takeout, it was before 8:00PM (order placed at 6:30) and the person working there tried to tell me they were closed. There was an issue with the system or something so my delivery order was pickup, even though there was no pickup time attached to my receipt. I didn't hear word until I had called. I said I would come and get it. About 5 minutes later, I got a call from the same place asking if I would be getting my food. I got there at about 8:00PM, I picked up my food. They forgot to give me my drink, I went back to get it, and despite being an hour before close, the person working there had shut the lights off and locked the door. Listed close time was 9:00PM. When I got back home, the wings were barely cooked, and the Bambino Bread was not fully cooked, either. It was a miserable experience and I used the website to try to reach out about it, and get a refund for the drink and tip but nobody ever reached out back. I'd get a refund for the whole order, if I could.
-Never gave me a pickup time or let me know my pickup was ready, food cold as a result, which I could understand if everything else didn't happen -Didn't get full order because the person there was eager to go home and locked the door as soon as I was out -Wings & Bambino Bread were undercooked -No response from customer service on website. Order Number: R9212
I've been coming to you guys for years, this is the only bad experience I ever had, but when it rains it pours I guess. Been coming here 8 years, but I don't think I'll ever be coming back since it doesn't seem that I'm valued as a customer at all. A cold pizza or pickup I could forgive, but geeze, folks- you dropped the ball here in every way that counts.
B J
My pizza came really good
Rose Hacker
I have been thoroughly impressed with not only the quality, but the customer service at Papa Romanos over the last two years. My children order pizza for them during lunch at school and I have used them for large Catering orders multiple times. I love the flexibility of having pizza and pita options. I have to say that the owner Blake has been so helpful with details for our events, suggesting proper amounts of food and delivering on time each time. Will continue to use him as it’s been a great experience each time!
Ashley Corrion
Friendly staff, pizza is already ready quickly and tastes great. Way to go! :)
Rasha Bailey
My lunch was delicious! Amazing lunch special price too. I am so happy I tried this place and look forward to trying their catering for a work event.
pre usa
Spent $50 for two large pizza's and a medium salad, which is way too much in my opinion. The round pizza was over cooked, under sauced and cold. The square pizza was under cooked, over sauced and barely warm. We've been getting pizza here for many years, quality and service runs in streaks and unfortunately it looks like its in the avoid for next few years category. I won't be reordering for a while, again....
Tim Kelly
How many pepperoni go on a large deep dish if you order and pay for extra pepperoni?
Update 4/29/25 I hate having to complain again about the pizza I got from here, so this will be the last time I order from here. I ordered large square with double pepperoni and black olives. The pizza had enough cheese to top between 3-4 pizzas. Bottom was cooked well done and crisp, the cheese was not fully melted, even though the pepperoni was cooked. Not worth it to me anymore, I’ve found a better producer of pizza, that is a bit more inconvenient, but has been problem free each time so far
Danielle Favret
I needed to provide a dinner for 35 kids for a sports club event. I called and talked to the manager, Blake, who was extremely helpful!!! He spent time chatting with me about what I needed and the different catering options available from Papa Romanos and from Mr. Pita. Following his advice I ordered a pita platter and it was a fantastic decision!! The kids loved them, it was super easy to serve and delicious!! Each sandwich was labeled with the sandwich type and ingredients so people could easily know what sandwich they were selecting and they were cut in half so they could try more than one option. Thank you so much! Excellent food and service! My favorite was the Greek pita!
Ace
Ordered a large 1 topping with butter garlic crust. Overcooked & they forgot the butter garlic crust.
Absolutely terrible pizza. I've never had anything so disappointing. I had 2 slices and tossed them both right in the trash. The crust was rubber, the pineapple had a funny taste, the meat smelt funny. The best thing about the order that the Pepsi, and the burger I had from someplace else.
Do better.
Food: 1
Service: 4
Scot Woodbury
This pizza is
Atmosphere: 5
Food: 5
Service: 5
DBeam
Pizza is consistently good. ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hawaiian Pizza 4 Corners
Shawn Rytlewski
I travel for work, and this is some of the best pizza I've had in years! The Bbq Chicken pizza
So I had tried to reach out regarding this. Unfortunately, nobody ever answered, so I am sharing my feedback here.
When I last got takeout, it was before 8:00PM (order placed at 6:30) and the person working there tried to tell me they were closed. There was an issue with the system or something so my delivery order was pickup, even though there was no pickup time attached to my receipt. I didn't hear word until I had called. I said I would come and get it. About 5 minutes later, I got a call from the same place asking if I would be getting my food. I got there at about 8:00PM, I picked up my food. They forgot to give me my drink, I went back to get it, and despite being an hour before close, the person working there had shut the lights off and locked the door. Listed close time was 9:00PM. When I got back home, the wings were barely cooked, and the Bambino Bread was not fully cooked, either. It was a miserable experience and I used the website to try to reach out about it, and get a refund for the drink and tip but nobody ever reached out back. I'd get a refund for the whole order, if I could.
-Never gave me a pickup time or let me know my pickup was ready, food cold as a result, which I could understand if everything else didn't happen
-Didn't get full order because the person there was eager to go home and locked the door as soon as I was out
-Wings & Bambino Bread were undercooked
-No response from customer service on website.
Order Number: R9212
I've been coming to you guys for years, this is the only bad experience I ever had, but when it rains it pours I guess. Been coming here 8 years, but I don't think I'll ever be coming back since it doesn't seem that I'm valued as a customer at all. A cold pizza or pickup I could forgive, but geeze, folks- you dropped the ball here in every way that counts.
My pizza came really good
I have been thoroughly impressed with not only the quality, but the customer service at Papa Romanos over the last two years. My children order pizza for them during lunch at school and I have used them for large Catering orders multiple times. I love the flexibility of having pizza and pita options. I have to say that the owner Blake has been so helpful with details for our events, suggesting proper amounts of food and delivering on time each time. Will continue to use him as it’s been a great experience each time!
Friendly staff, pizza is already ready quickly and tastes great. Way to go! :)
My lunch was delicious! Amazing lunch special price too. I am so happy I tried this place and look forward to trying their catering for a work event.
Spent $50 for two large pizza's and a medium salad, which is way too much in my opinion. The round pizza was over cooked, under sauced and cold. The square pizza was under cooked, over sauced and barely warm. We've been getting pizza here for many years, quality and service runs in streaks and unfortunately it looks like its in the avoid for next few years category. I won't be reordering for a while, again....
How many pepperoni go on a large deep dish if you order and pay for extra pepperoni?
Update 4/29/25 I hate having to complain again about the pizza I got from here, so this will be the last time I order from here. I ordered large square with double pepperoni and black olives. The pizza had enough cheese to top between 3-4 pizzas. Bottom was cooked well done and crisp, the cheese was not fully melted, even though the pepperoni was cooked. Not worth it to me anymore, I’ve found a better producer of pizza, that is a bit more inconvenient, but has been problem free each time so far
I needed to provide a dinner for 35 kids for a sports club event. I called and talked to the manager, Blake, who was extremely helpful!!! He spent time chatting with me about what I needed and the different catering options available from Papa Romanos and from Mr. Pita. Following his advice I ordered a pita platter and it was a fantastic decision!! The kids loved them, it was super easy to serve and delicious!! Each sandwich was labeled with the sandwich type and ingredients so people could easily know what sandwich they were selecting and they were cut in half so they could try more than one option. Thank you so much! Excellent food and service! My favorite was the Greek pita!
Ordered a large 1 topping with butter garlic crust. Overcooked & they forgot the butter garlic crust.
Atmosphere: 5
Food: 1
Service: 5
Great inexpensive food for lunch or dinner
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This location was great!!!
Atmosphere: 5
Food: 5
Service: 5
Absolutely terrible pizza. I've never had anything so disappointing. I had 2 slices and tossed them both right in the trash. The crust was rubber, the pineapple had a funny taste, the meat smelt funny. The best thing about the order that the Pepsi, and the burger I had from someplace else.
Do better.
Food: 1
Service: 4
This pizza is
Atmosphere: 5
Food: 5
Service: 5
Pizza is consistently good. ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hawaiian Pizza 4 Corners
I travel for work, and this is some of the best pizza I've had in years!
The Bbq Chicken pizza
Atmosphere: 5
Food: 5
Service: 5
Loading...