Papa Romano's Pizza & Mr. Pita
5399 Crooks Rd, Troy
(248) 267-1212
Recent Reviews
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Excellent! They did such an amazing job for my work's catered event recently, I decided to stray from my go to pizza place. The store is so clean, and staff is extremely helpful and friendly. The pizza and salad are perfect. Generous toppings, very fresh, and simply delicious. I'm so impressed, and will be ordering from this store a lot more. Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Excellent quality and consistent services! This is our favorite place!
Atmosphere: 5
Food: 5
Service: 5
I always get the deepdish when I pick up pizza here and it's always spot on. Service is always polite and professional as well. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
The kid working at the counter was extremely nice and professional. Pizza was very good as well.
Atmosphere: 5
Food: 5
Service: 5
So I had tried to reach out regarding this. Unfortunately, nobody ever answered, so I am sharing my feedback here.
When I last got takeout, it was before 8:00PM (order placed at 6:30) and the person working there tried to tell me they were closed. There was an issue with the system or something so my delivery order was pickup, even though there was no pickup time attached to my receipt. I didn't hear word until I had called. I said I would come and get it. About 5 minutes later, I got a call from the same place asking if I would be getting my food. I got there at about 8:00PM, I picked up my food. They forgot to give me my drink, I went back to get it, and despite being an hour before close, the person working there had shut the lights off and locked the door. Listed close time was 9:00PM. When I got back home, the wings were barely cooked, and the Bambino Bread was not fully cooked, either. It was a miserable experience and I used the website to try to reach out about it, and get a refund for the drink and tip but nobody ever reached out back. I'd get a refund for the whole order, if I could.
-Never gave me a pickup time or let me know my pickup was ready, food cold as a result, which I could understand if everything else didn't happen
-Didn't get full order because the person there was eager to go home and locked the door as soon as I was out
-Wings & Bambino Bread were undercooked
-No response from customer service on website.
Order Number: R9212
I've been coming to you guys for years, this is the only bad experience I ever had, but when it rains it pours I guess. Been coming here 8 years, but I don't think I'll ever be coming back since it doesn't seem that I'm valued as a customer at all. A cold pizza or pickup I could forgive, but geeze, folks- you dropped the ball here in every way that counts.
Atmosphere: 3
Food: 1
Service: 1
My pizza came really good
Atmosphere: 5
Food: 5
Service: 5
I have been thoroughly impressed with not only the quality, but the customer service at Papa Romanos over the last two years. My children order pizza for them during lunch at school and I have used them for large Catering orders multiple times. I love the flexibility of having pizza and pita options. I have to say that the owner Blake has been so helpful with details for our events, suggesting proper amounts of food and delivering on time each time. Will continue to use him as it’s been a great experience each time!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, pizza is already ready quickly and tastes great. Way to go! :)
Atmosphere: 5
Food: 5
Service: 5
My lunch was delicious! Amazing lunch special price too. I am so happy I tried this place and look forward to trying their catering for a work event.
Food: 5
Service: 5
Spent $50 for two large pizza's and a medium salad, which is way too much in my opinion. The round pizza was over cooked, under sauced and cold. The square pizza was under cooked, over sauced and barely warm. We've been getting pizza here for many years, quality and service runs in streaks and unfortunately it looks like its in the avoid for next few years category. I won't be reordering for a while, again....
Food: 1
Service: 3
Restaurantji Recommends
How many pepperoni go on a large deep dish if you order and pay for extra pepperoni?
Atmosphere: 4
Food: 3
Service: 5
Great place and great pizza. I like my sauce a bit sweeter, but that would be the only change I would make! Overall 9/10 ?
Atmosphere: 5
Food: 4
Service: 5
First time here and this place is a winner
Atmosphere: 5
Food: 5
Service: 5
Came into town for business and wanted to try Detroit style pizza. Papa Romanos did not disappoint. Greeted me when I walked in very politely, explained the menu, and the service was splendid the entire time.
Atmosphere: 5
Food: 5
Service: 5
Friendly Staff and tasty pizza
Vegetarian options: Veggie square pizza
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Veggie Pizza
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