Potbelly

2800 W Big Beaver Rd Suite X-339, Troy
(947) 941-1265

Recent Reviews

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Mick Sibinovic

Tasty sandwich. Super friendly service. Unique flavors of chips. Had a great convenient quick experience.

Atmosphere: 5

Food: 5

Service: 5

Wolf of Rose

Mediterranean frankly blew me away and the original size was perfect. Staff were sweat and kind and they made the most out of the little shop space they had to make it a cozy corner. Expect $10 sandwiches and $5 shakes around 18oz.

Atmosphere: 5

Food: 5

Service: 5

John Ziegler

Always a Great sandwich

Atmosphere: 5

Food: 5

Service: 5

Savi Elias

cole was very fun to talk to he made me a very very VERYYY yummy sandwich thanks bestie😁

Service: 5

Shivani Saxena

This one of a kind sandwich was a pleasant surprise. I had the Veggie Melt with multi-grain bread (which had a unique smoky flavour). The snack is wholesome, healthy, and yummy! Highly recommended.

Atmosphere: 5

Food: 5

Service: 5

Danielle Snell

Alex was so kind and helpful! the service was a 10/10 and i will definitely be back!!!! the food was also sooo good!

Atmosphere: 5

Food: 5

Service: 5

Mark Kruczek

Great service. Pre ordered and they kept the milkshakes in the freezer until I arrived. I think most places would just put them on the pick up shelf and not care about the final product

Service: 5

Tell Sign

The African women behind counter charged me 26$ for a sandwich and a cup of soup, I have never felt so violated in my life. I am never coming back again.

Atmosphere: 1

Food: 1

Service: 1

A

My daughter and I had a terrible experience at this location. It started at the sandwich station with the worker saying he was about to tweek out because there was too many online orders coming through. The woman who did the condiments was ok but still didn't give the service I would expect. I asked if they had yellow peppers and her response was look at this paper, if you don't see it don't ask for it. This is the same lady who checked me out at the register at first. After paying with my card twice and it saying approved the woman still said it didn't go through. Then the sales lead Gabby came to help and I again swiped my card and it said approved and we all saw it but on their end it still wasn't processing. Gabby was so kind and apologetic saying that it was a problem on there end and not to worry about it. Then came Cathy the manager. She was already flustered and yelled at Gaby to finish the other orders. I politely asked to get a business card just in case I was charged all 3 times that I swiped my card and Cathy said you didn't pay so I need to swipe again. I politely told I would not because Gabby already told me it's their fault it wasn't working the first 3 times. Then she was extremely rude as if I was in the wrong. I told her how wrong she was to treat me as if I'm a criminal who didn't want to pay. I was so patient with all of them and kind just to be disrespected and talked to so rudely. I will never return to this location.

Atmosphere: 1

Food: 1

Service: 1

Michael

The food was good enough to eat and enjoy, but not good enough to some back to next time. The sweet heat sandwich needs more sauce. Plus we waited 15 minutes for a line that wasn’t even that long. Other than that, it’s pretty good.

Atmosphere: 2

Food: 3

Service: 1

Heather

My 1st time here today for lunch while shopping at the mall. My daughter comes here twice a week and highly recommended it. I got the Wreck sandwich which was THE BEST sandwich, it was toasted and I added cucumber and lettuce and mayo. The have 3 different sizes to chose from just like at any other sub/sandwich shop. My sub was $9 which I feel is the standard price, I also go a cup of broccoli soup which was soooo good. Service was so friendly as well & they were patient and answered my questions as it was my 1st time there. Oh also tried the brownie cookie also so good this is my new favorite place!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheddar Broccoli Soup

Kadince

First time having PotBelly and I am not impressed. My so called Grilled Cheese sandwich was burnt, and there wasn’t enough cheese. I was hoping for a nice clean pull but there wasn’t one.

Atmosphere: 1

Food: 1

Service: 1

User 543

A low quality meal at a high price and the staff didn't seem to know what they were doing.

Atmosphere: 4

Food: 1

Service: 1

baul104 luigi Baul

The service and the food were 100% on-point, but the prices were very hefty, though... I won't be dining here much, but I'm super satisfied with the service!👍🏾

Atmosphere: 5

Food: 5

Service: 5

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