Shake Shack Big Beaver Road – Troy

Wayyyyy over priced. Shake and steak and Sonic taste way better for less

Pretty good burgers, it just took like 20 minutes to get it. Still really good food.

The burger was good not anything special. The banana pudding shake was excellent! Overall a bit pricey for what you get

Excellent burgers fresh toppings. Got the Cajun fries too. Seasoning was excellent. I would recommend a little bit on the pricey side.

Terrible location. The scruffy employees were having inappropriate conversations at an obnoxious volume. Unprofessional and immature. Crunchy bits in the burger. The fries were underdone and cold. I would highly recommend finding anywhere else to eat.

Watered down cheese sauce, genuinely terrible compared to usual shake shack I refuse to ever come to this location again.

Not great, and it never really has been. Burgers are just okay, fries are horrible every time, literally every time! For $6 you think they could at least figure out a way to get them to your table warm. I’m my opinion they are extremely overpriced for what they give you!

Ordered a vanilla/ chocolate milkshake carryout. While drinking it felt something in my mouth. Looks like someones fingernails as found more bits. I thought I would vomit.
Called the restaurant and was told we would need to bring it back. We were heading somewhere so returning there was not an option. I'll not return there for anything. Not clean.

$30 for 2 room temperature burgers and 2 small shakes to go. Nothing but attitude from the employees . Pretty miserable experience.

Atmosphere: 3

Food: 1

Service: 1

Best breakfast place I've ever been to.. I would go there again if I travel there. You can also buy antique decoration items.

Atmosphere: 5

Food: 5

Service: 5

Food is really good but the place could have been a little cleaner.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fries, Shackburger, Cheese Fries, Lemonade, Burger, Chicken Bites

First time here. It was ok. Food was extremely ?

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Strawberry, Chicken Bites

We went there for dinner at about 6:15pm. Many of the items were already running out, like avocado and local beer. This was quite disappointing for a first shake shacker! The service was good. The staff provided table side service, brought us our food and came back with free drink refills.

Food wise, the signature burger was cooked to perfection. Perfect medium with slight pink and juicy. The truffle burger was similar to the signature burger, not much truffle taste. The portobello mushroom in the shake stack was stuff with cheese, delicious!

Drink wise: the mango passion 50/50 has no tea taste and no mango taste. The lemonade 50/50 was more flavourful. The black and white shake is good.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Shackburger, Black Truffle Shack Stack, Chick'n Shack, Lemonade, Smokeshack

Very hot inside - almost like they had the heat on. Food was good but a simple shake took about 15 mins to get.

Atmosphere: 3

Food: 4

Service: 3

Everything was very cold and the fry order was wrong. When this place is on it’s fine to good. When it is off it is just not worth it. I cannot recommend it. The quality is just variable.

Atmosphere: 2

Food: 2

Service: 4

Recommended dishes: Fries, Burger, Hot Dog, Bacon Cheese Fries