Starbucks
5531 Crooks Rd, Troy
(248) 267-8522
Recent Reviews
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Hot food came out 20 minutes before hot drink so food was cold. 👎🏻
One of my favorite Starbucks to go to before my work commute I stop by both drive through and in store. The items are made fresh and most of the baristas know customers by first name. Very memorable experiences.
Atmosphere: 5
Food: 5
Service: 5
Extremely slow, i order a drink on their app & I arrive 20 minutes later. My cup sits there empty and i have to ask them make it, and it’s not a one off situation. This has happened the last 3 times in a row.
Atmosphere: 3
Food: 5
Service: 2
The drinks are disgusting here. Honestly terrible drinks terrible food. On top of everything a Venti has 90% ice and even with less ice ordered it comes with a crazy amount of ice. Do not recommend this Starbucks whatsoever. The staff is rude. And the drinks are way too sweet.
This starbucks was SO nice, newly built, and our coffee was Perfectly made.. all 4 of them!
Atmosphere: 5
Food: 5
Service: 5
Although I enjoy the coffee 3-4 times per week , whenever I ask for a stopper , the staff seem to be annoyed . I would appreciate if they were readily available and on display like other Starbucks.
They don’t leave the sleeves out for your coffee and so you have to ask for it every time but they’re always busy and get annoyed that you’re asking. Just leave them out…..heeelllloooo
Service: 1
Had to leave $25 worth of coffee to make an appointment. Did not notice mobile order would take 28 minutes to make-my bad. Have never had a mobile order take anywhere near that long.
Atmosphere: 5
Food: 5
Service: 1
I heard the employees talking about my order. Laughing about me. Using my name with me standing there waiting for my online order. I rather drive 15 minutes down the road to another Starbucks. I felt awkward picking up my drinks.
Atmosphere: 5
Food: 5
Service: 3
I come to this Starbucks almost every day, and while I do enjoy the drinks, the service could definitely be better. Not all the employees greet me or acknowledge me when I walk in, which can feel a bit disappointing and sometimes they can actually be very rude. Like if I ask for another cup or a stopper they seem to get annoyed and I just don't appreciate that as I am a paying customer almost everyday!! Another issue is the music—it can sometimes be too loud, making it hard to focus or study. I keep coming back because I like the coffee and some of the employees, but the atmosphere and consistency in service could use some improvement.
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
Very helpful staff when we had accident. Thanks!!
Atmosphere: 3
Food: 5
Service: 5
As a regular, I have gotten to know the workers and the vibe of this starbucks well. I am always greeted when I come in, and my drink is always on time and ready. Hands down favorite Starbucks to visit.
Atmosphere: 5
Food: 5
Service: 4
Yummy as always. :)
Atmosphere: 5
Food: 5
Service: 5
CRAZY busy location! Blood if possible if you are in a hurry!
Atmosphere: 3
Food: 4
Service: 3
Ordered tall cappucino and a cheese danish "for here" and sat right across the ordering counter. First the cappucino is dropped off at the far end of pickup counter in a "to go" cup. Then after waiting, for the cheese danish - approached the counter and asked if it is ready - told it is getting ready. After a while I approached again and was told it was dropped off at the pickup counter.
I decided to dine-in after a long time hoping to get a plate and a cup like a normal cafe. Guess I should have used the drive-thru as usual - atleast I get all my orders in one-go in my hands. Will never make this mistake of dining-in starbucks again. Did not expect it has deteriorated to this extent.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Cheese Danish
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