Starbucks
398 W 14 Mile Rd, Troy
(248) 589-2090
Recent Reviews
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This used to be my favorite location due to how friendly the staff was. That was until my last visit. The employees were extremely rude and dismissive. Idk what happened to the friendly employees at this location.
Atmosphere: 1
Food: 3
Service: 1
I dont remember her name....barista.....Cheyenne perhaps? Anyhow, very nice touch! Machiato was just as good!
Thank You!
Atmosphere: 5
Food: 5
Service: 5
Bathroom passcode is 9800
Atmosphere: 5
Food: 5
Service: 5
The employe of this stablisment is the real reason why so many Starbucks are closing.horrible nasty disrespectful employees.they don’t care about the business because they will get paid regardless at the end of the week…#the worst customer service at a Starbucks
Atmosphere: 1
Food: 1
Service: 1
In and out with the quickness! Friendly staff!! Perfect.
Still quick and friendly!
Atmosphere: 5
Food: 5
Service: 5
Great location great service i used to be there 5 times a week ,but since i saw that flag i said nope you will not see me again im here to get coffee, not a good spot for that
Food: 5
Service: 5
I just came from there. I went to get a drink for me and my sister before picking her up from school. Not only did I wait in line like 15 minutes, but once I finally get my drinks, first one she hands me looks fine. Then the second one looks foamy. I didn’t think anything of it. When I leave from the drive thru and pickup my sister from school, we start drinking, and naturally I took the foamy one. It literally tasted like soap. And now I have lingering taste and pain in my stomach. What was that for? For not leaving a tip? After waiting 15 minutes in line? If you’re the manager there, you need to get control of the situation. I don’t know the name of the person that handed me the drink, or if even she made it. But this can’t happen to all your customers just for not leaving tips. What if I gave that drink to my sister?
Atmosphere: 1
Food: 1
Service: 1
Great location but this is yet another Starbucks that is displaying a pride flag.
It is too bad so many Starbucks feel like they have to get involved with causes. I cannot spend my money here any more than I could spend it at a business displaying a Harris or Trump flag.
Please stop displaying this flag and getting involved with political and social causes. Surely you must know that when you do things like this you are alienating a portion of your customer base.
Please get out of politics and just sell your delicious coffee.
Atmosphere: 1
I’m not exaggerating when I say my visit on Tuesday, September 16th was one of the best I’ve had. I ordered an iced caramel macchiato with extra caramel, and it was honestly the best iced coffee I’ve ever tasted. I’ve been to quite a few different Starbucks locations, but this one really stood out. The drink was made perfectly and the service was just as impressive. The man working at the drive-thru window was incredibly kind and friendly. Big thanks for making my day! :)
Atmosphere: 5
Food: 5
Service: 5
I have literally never had a good cup of coffee from the Starbucks in my entire life.
Atmosphere: 3
Food: 1
Service: 5
Restaurantji Recommends
JORDANNNNNNNNNN! All I can say is this specific location is top tier. Jordan is the absolute best. Always going above and beyond. They have the most pleasant employees who always brighten my day. The accuracy of how my drink is made every morning is always perfect. They are so kind and sweet when I bring my dog for her pup cups, no matter how busy they are.
Atmosphere: 5
Food: 5
Service: 5
Love Starbucks where ever I go! Staff friendly at drive through love it!!
Atmosphere: 5
Food: 5
Service: 5
I just don't care waiting at the register while a bunch of starbucks chics are giggling in the corner. I appreciated the guy cleaning a machine taking my order...
Atmosphere: 2
Food: 5
Service: 1
Friendly staff, great place to get warm if you're out in the cold for reasons. They won't bother you as long as you're quiet and respectful. Great drinks and food as well. Love this place, good for needing an environment to work in.
Atmosphere: 5
Food: 5
Service: 5
12-10-24 4:30pm
Gave me a lukewarm, watered down coffee with an attitude because I didn't place my mobile order 10mins before arriving. Would've gone back for a new coffee if i weren't in a hurry. Won't be back to this location.
Food: 2
Service: 1
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