Starbucks
1921 E Big Beaver Rd, Troy
(248) 689-8184
Recent Reviews
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If you like getting your drink order wrong every single time this is the location for you. Been here a few times and every time something is wrong I need to stop coming here.
Atmosphere: 2
Food: 1
Service: 1
Friendly staff quick service
Atmosphere: 5
Food: 5
Service: 5
Huge parking lot. Fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
one again I get overcharged and given the wrong product. $15 for venti coffee and muffin? then given the smaller size coffee. The same guy pulls this nonsense every-time. cold instead of hot. Worst starbucks in michigan by far!
Atmosphere: 1
Food: 1
Service: 1
Nice cozy bagel store The staff are super friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
My drink was made in the wrong size, I waited 15 minutes for it, it’s 8 people working only two people making drinks. Customer services needs work. They completed a large order before the people in store orders. Not going back
Atmosphere: 5
Service: 3
Your Staff is very unprofessional Doesn’t greet nobody when they come in the door and when you ask them about a order, they completely ignore you playing around making drinks for themselves and there’s customers at the register
Atmosphere: 1
Food: 1
Service: 1
Great service and good drinks! Sometimes a little messy inside, but great overall!
Atmosphere: 4
Food: 5
Service: 5
I always come to this location and I came around 6:35pm on 10/10/2024. I ordered a Carmel macchiato and received what tasted like milk. I am highly disappointed, because they normally do a great job here.
Atmosphere: 1
Food: 1
Service: 1
Like this place, on my way to work. But very disappointed every time i order Coffee with “Caramel Sea salt mike foam” they never rich creamy and foaming enough! Feel like dishwasher bubbles!
Restaurantji Recommends
Very nice and friendly staff even at 5 am so peaceful
Atmosphere: 5
Food: 5
Service: 5
Friendly service!
Atmosphere: 4
Food: 4
Service: 5
I regularly come in this store to study and I’ve never had a bad experience until recently, but for the past month or two there’s been this guy playing games loud on his phone and making it really hard to concentrate or do any work. I’ve also seen him argue with customers too, honestly the smell he has alone is enough for me to leave. I asked an employee about him and she said that he’s given them issues before, I hope something gets done about this but until then I will unfortunately have to find a new Starbucks.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Starbucks Blonde Espresso Roast, Bacon Gouda & Egg Breakfast Sandwich
I was at the store just yesterday and was having trouble with my mobile order, Allyson the barista was so helpful and so kind and patient. I normally don’t write reviews but she was such a helpful young woman and I hope to see more people like her in customer service. Thank you Allyson!
Atmosphere: 5
Food: 5
Service: 5
I always come to this location and I came around 6:35pm on 10/10/2024. I ordered a Carmel macchiato and received what tasted like milk. I am highly disappointed, because they normally do a great job here.
Atmosphere: 1
Food: 1
Service: 1
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