Bad service and now there’s a sign saying closing this location
Service: 1
Krishna Ventrapragada
Can’t buy a latte after 2.00pm.. why??
Service: 1
Kalvin K
Very bad locationI don’t recommend
Atmosphere: 1
Food: 1
Service: 1
a.n.s adventures
Employees are complaining and yelling in there talking bad about customers right in front of us. Tried to order coffee and food and only charged for the food and didn't serve my coffee. After waiting for a couple minutes, they told me their latte machine was broken and further asking questions. They told they could fix it but wont even try until tomorrows shift. This is the 3rd location that has told me this and everytime I come in its broken. Poor management and poor performance of employees! This location is the worst location yet. Will not come back. very disappointed! Need to seriously figure out how to run a store. Exact reflection of employees and management!
Atmosphere: 1
Food: 1
Service: 1
Austen Paxton
Didn’t listen to my order and messed it up, both employees inside were clearly incapable of doing their jobs complaining about customer after customer going thru drive thru. How is this store so poorly run, and also disgusting messes left all over the place your Carmel coffee taste weird I wonder why?
Atmosphere: 1
Food: 1
Service: 1
Yonsia Brown
Ordered a French vanilla cappuccino with whip. Took my order and had me repeat 2x just to STILL not get it right! & idk what I got, tastes like burnt coffee. There's very little cream, so doesn't taste like vanilla at all and no whipped cream! Wasted my money, here! 1st and only time I'll be coming here!
Food: 2
Service: 1
Malvina Barash
Absolutely love Ben's attitude and energy! The enthusiasm makes the stop for morning coffee a great
Atmosphere: 5
Food: 5
Service: 5
Emina Alic
I ordered an egg and cheese sandwich. Once I got to work and wanted to eat the sandwich, it had mold on the bread!! Very Dangerous!!
Food: 1
Caitlyn Grant
Staff is absolutely wonderful and always has smiles on their face. Favorite place to go
athra nueil
Ronak came through with the best customer service very patient and understanding love that.
Young new girl at drive thru argued with me about price of sandwiches that were 2 for $6. She said my total was $8+. I asked "aren't they still 2 for $6?"... she said I had to ASK for "2 for 6". I said "no one makes me ask, the price is just $6 when you buy 2". She got frustrated and said "no, you have to ask for that price!!". I said..."uh, ok....make it 2 for $6 then". She got angry that she had to adjust the price and before she came back I had driven off and went elsewhere. Will never go there again.
Atmosphere: 1
Food: 3
Service: 1
Rick Stein
Ive been putting up with this location for years as its on my way to work. Today was the last time I ever use this location, or any Tims for that matter.Long stort short, if the customer hands you money at a drive through and the employee drops it, its on the business to eat the loss. Its not the customer responsibility to diah out more money or be asked to exit their vehicle to hunt down whatever was dropped.Thank you for all of the saved money as i will no longer be supporting any tims.
Service: 1
Chris Glueck
Leah was very rude. We have a severe food allergy in the house and we asked for no cheese. Food was made with cheese and when called and asked to remake Leah said it “wasn’t her problem” and said sorry there’s nothing she can do. Never come here Leah is not fit to be a
Atmosphere: 1
Food: 1
Service: 1
Frans Saadoon
if there was a choice to put zero stars I would because today I had the worst service by him he was so rude and mad from the beginning talking to him through the drive through I need the manager.
Atmosphere: 1
Food: 1
Service: 1
Richard Jamison
Visited the E. Maple Rd. location in Troy Michigan. Stood around for several minutes, only customer in the lobby while the employees ignored me. Finally turned around and walked out, never offered service. Definitely my first and last experience at a Tim Hortons.
Bad service and now there’s a sign saying closing this location
Service: 1
Can’t buy a latte after 2.00pm.. why??
Service: 1
Very bad locationI don’t recommend
Atmosphere: 1
Food: 1
Service: 1
Employees are complaining and yelling in there talking bad about customers right in front of us. Tried to order coffee and food and only charged for the food and didn't serve my coffee. After waiting for a couple minutes, they told me their latte machine was broken and further asking questions. They told they could fix it but wont even try until tomorrows shift. This is the 3rd location that has told me this and everytime I come in its broken. Poor management and poor performance of employees! This location is the worst location yet. Will not come back. very disappointed! Need to seriously figure out how to run a store. Exact reflection of employees and management!
Atmosphere: 1
Food: 1
Service: 1
Didn’t listen to my order and messed it up, both employees inside were clearly incapable of doing their jobs complaining about customer after customer going thru drive thru. How is this store so poorly run, and also disgusting messes left all over the place your Carmel coffee taste weird I wonder why?
Atmosphere: 1
Food: 1
Service: 1
Ordered a French vanilla cappuccino with whip. Took my order and had me repeat 2x just to STILL not get it right! & idk what I got, tastes like burnt coffee. There's very little cream, so doesn't taste like vanilla at all and no whipped cream! Wasted my money, here! 1st and only time I'll be coming here!
Food: 2
Service: 1
Absolutely love Ben's attitude and energy! The enthusiasm makes the stop for morning coffee a great
Atmosphere: 5
Food: 5
Service: 5
I ordered an egg and cheese sandwich. Once I got to work and wanted to eat the sandwich, it had mold on the bread!! Very Dangerous!!
Food: 1
Staff is absolutely wonderful and always has smiles on their face. Favorite place to go
Ronak came through with the best customer service very patient and understanding love that.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Young new girl at drive thru argued with me about price of sandwiches that were 2 for $6. She said my total was $8+. I asked "aren't they still 2 for $6?"... she said I had to ASK for "2 for 6". I said "no one makes me ask, the price is just $6 when you buy 2". She got frustrated and said "no, you have to ask for that price!!". I said..."uh, ok....make it 2 for $6 then". She got angry that she had to adjust the price and before she came back I had driven off and went elsewhere. Will never go there again.
Atmosphere: 1
Food: 3
Service: 1
Ive been putting up with this location for years as its on my way to work. Today was the last time I ever use this location, or any Tims for that matter.Long stort short, if the customer hands you money at a drive through and the employee drops it, its on the business to eat the loss. Its not the customer responsibility to diah out more money or be asked to exit their vehicle to hunt down whatever was dropped.Thank you for all of the saved money as i will no longer be supporting any tims.
Service: 1
Leah was very rude. We have a severe food allergy in the house and we asked for no cheese. Food was made with cheese and when called and asked to remake Leah said it “wasn’t her problem” and said sorry there’s nothing she can do. Never come here Leah is not fit to be a
Atmosphere: 1
Food: 1
Service: 1
if there was a choice to put zero stars I would because today I had the worst service by him he was so rude and mad from the beginning talking to him through the drive through I need the manager.
Atmosphere: 1
Food: 1
Service: 1
Visited the E. Maple Rd. location in Troy Michigan. Stood around for several minutes, only customer in the lobby while the employees ignored me. Finally turned around and walked out, never offered service. Definitely my first and last experience at a Tim Hortons.