Wendy's

3995 Rochester Rd, Troy
(248) 689-1944

Recent Reviews

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Jason S

Fix your speaker. It shouldn't take 30 mins to serve 5 cars

Atmosphere: 3

Food: 4

Service: 2

Jeanne Ekhaml

The gal working there was polite hence the 3 stars. Speaker not working, one flavor of frosty not working (okay?), took forever and food was cold/sub-par. I used to consider Wendy's a step up from other fast food. Nah. This location is an example of poor ownership/poor management.

Brittney “ElucidatingPhoto” Brooks

They were completely out of everything it seemed but it could have been the weather and trucks being late. Went in to eat and no tables were wiped down, decided to eat in our car.

Atmosphere: 4

Food: 4

Service: 4

Kandi Martin

Food is always fresh and the workers are always accommodating

Atmosphere: 5

Food: 5

Service: 5

Mia Wright

Night shift crew is super dope. I don’t think they have messed up an order for me yet, coralee was super helpful too one night too when I forgot my brain.

Atmosphere: 5

Food: 5

Service: 5

Aoun Jafarey

Very dirty location, placed an order while inside they forgot about it with just one other order to serve at the time. No clean tables, the floor looks like it gets cleaned once in multiple weeks. Would recommend avoiding this location.

Atmosphere: 1

Food: 1

Service: 1

Michael Gillette

Manager was super stressed but did her thing, bounced around and secured orders as much as reassuring customers. However the sandwich maker, brunette with an attitude actually took off her gloves to go and meanmug an elderly woman because she couldnt figure out how to make a baconator with everything but mayo, afterwards she proceeds to talk down on front cash because he questioned why sandwiches were sitting out. She was keeping them warm for the next guy or hour that passed, 7 second sandwiches can be hard but not that hard. All in all it was an experience

Atmosphere: 4

Food: 5

Service: 2

Merita Cukaj

Please train your staff to cook the beef patties all they way through. Ordered 2 burgers for the kids. One of the beef patties was completely pink on the inside and raw. Other burger patties on different burger were better but very disappointing experience.

Food: 1

Service: 3

Alx

Peak. The person who served us was Eli, great job!

Atmosphere: 5

Food: 5

Service: 5

A S

My mom got coffee and a breakfast sandwich. Got food poisoning a couple hours after, lasted for at least 24 hours. She said everything there at the drive thru windows looked dirty. Needs inspection. Loads of 1 star reviews.

Atmosphere: 1

Food: 1

Service: 1

Freddie Ruger187

Just waited 15 minutes inside your lobby and not a worker in sight. Yelled no response.

Atmosphere: 1

Food: 1

Service: 1

John Wyck

Absolutely the dirtiest Wendy’s I’ve ever been to. Dead bugs in the silverware trays, greasy floors so slick my kids were sliding around (one even fell), and bathrooms that were disgusting. Food and fingerprints everywhere, doors hard to open from all the grime. Totally unsafe and unsanitary — won’t ever be back.

Atmosphere: 1

Food: 3

Service: 2

Julie Wyckhouse

The most disgusting Wendy's that I've ever been in. The hallway to the restroom and the restroom smells like a toilet. The floors are greasy and slippery. There was old food and bugs in the utensil holder. The tables were gross the counter was dirty. The workers were nice and the drive thru was busy. It wasn't just from that shift. The culture of cleanliness wasn't there. You can tell

Atmosphere: 1

Food: 4

Service: 4

Colin Gemmell

The manager working there at 7:45 Pm couldn't tell what a one hundred dollar bill looked like even with the face pointed out by me and her employee. She couldn't find a marker and had an attitude and was very incompetent. You should teach her what a hundred dollar bill is and how to interact with people in a postive way. Or better yet promote the employee that clearly has a higher inteligence level than her boss

Dimn

I think the picture says it all. Hair in food and all they had were diet sodas.

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