Krispy Kreme

45301 Schoenherr Rd, Utica
(586) 930-7081

Recent Reviews

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Mike “Redeye” Lavens

I mean, what's not to love about a chocolate glazed forget about the world donut? YUMMY! Throw in a frappe and zing you're set for the day at warp speed. Good stuff.

Atmosphere: 4

Food: 5

Service: 4

Patti Hughes

We stopped at 4pm after target shopping. Cashier was friendly, donuts were good and fresh. Service was quick. I don't get all the 1 star reviews. Thank you for the mid day snack

Atmosphere: 4

Food: 5

Service: 5

SMS

I am looking at all these reviews and all I see from Krispy Kreme is a computer generated response from the company. The manager at this location is horrible - I tried talking to her and all I got was a bored, uninterested, rude person. I don’t think this location is doing that well for them to be turning away customers with their attitude.

Atmosphere: 3

Food: 2

Service: 1

Beonka Smith

I will NEVER come to this location again! The last time I came the cashier had a bad attitude but I just brushed it off because we all have bad days. But this last time I went during the red light hours, same dry attitude from the server and they gave us COLD, stale donuts and when I asked “Sooo no hot donuts during the red light??” They just looked at me, said nothing and we left. I will drive all the way to the Troy location from now on

Food: 1

Service: 1

IRepair ToGo

New to hire new staff as everyone that works there literally seem so depressed and short tempered. Also, nothing on the menu is ever updated as ive made the trip here numerous time just for them to say they didnt update their menu. Very rude! I can see why people go to different places for pastries!

Service: 1

Renee Laskowski

Went there at 6pm and wanted to go in to find the doors locked and only drive thru open. According to my daughter this is not the first time this has happened. Disappointed we didn't get what we wanted.

Herman Verstraete

Man their prices seem high

Atmosphere: 4

Food: 5

Service: 3

Jadore Shantae

Management should consider getting these Employees to take a customer service class . Worst service ever. They are rude and not welcoming at all

Atmosphere: 1

Food: 2

Service: 1

A K

The wait time is ridiculously long, even for a very simple order. Unfortunately, workers seem confused and scrambling all the time.

Food: 3

Service: 1

F MT

Very slow service and you can't placed 2 orders at the same time at the drive thru when I asked her why she said they have so many people in line lol your service is slow that is why people are waiting to get their order never coming back to this location rude employee bad costumer service..

Atmosphere: 1

Service: 1

Theron Austin

It's still the best place for donuts, but the prices will hurt

Atmosphere: 4

Food: 4

Service: 4

Kelly Smith

After a healthy lunch at Taco Bell (snort), I looked across the street and saw the Krispy Kreme donut shop and thought I'd get a few donuts. I've been on a kick to see who has the best Boston Cream donut. I rarely eat donuts but the other day while getting coffee at Dunkin Donuts I had a Boston Cream and it was so fresh, soft and full of cool cream. I tried one at Tim Horton's and it wasn't as good so I thought I'd try Krispy Kreme. For $7.20 I got 2 dry donuts with no filling and one soggy, over-sugared cinnamon roll. I took two bites out of the Boston and mom took one bite and we still didn't hit the cream. Why do people like these donuts?

Atmosphere: 3

Food: 1

Service: 5

Laura Davis

I don't remember the last time I've been at this Krispy Kreme where the workers looked or acted friendly in any way. They look so unhappy. I blame Krispy Kreme for not doing something right for their employees. Go to Chick-fil-A or Portillos, and their employees are welcoming and friendly, and happy.

Atmosphere: 3

Food: 5

Service: 1

Sophia

On a Saturday on Jan 25 at 4:40 we had a very rude service today by a worker who wasn’t very helpful and was also really rude and was rushing

Atmosphere: 5

Food: 4

Service: 1

Kerry Krivoshein

Donut was fresh and tasted well, and the service was prompt. Convenient spot for this carry-out only location.

Atmosphere: 4

Food: 5

Service: 4

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