McDonald's
7495 23 Mile Rd, Utica
(586) 254-9868
Recent Reviews
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Its a clean and well run store, but the kiosks for ordering, and really bare minimum seating just doesn't feel like McDonalds. Our order was done fast and fresh.
Atmosphere: 1
Food: 5
Service: 4
What can I say. The food is McDonalds and sometimes that is the only thing to hit the spot. This review is for the employees. I went into eat. I order in person at the register it was clear most people use tech. A very pleasant young man took my order. It was clear he took his job seriously. As he handed me my drink and said he would bring my food he also asked if I want condiments when he brought the food. He was engaging, wished me a good day, was smiling and appeared happy to be there. I was sitting where I could see and hear another person come in to order. This time a young woman took the order and again she was pleasant, smiling and just hustling around. Great experience and great OJT.
Burger was good fries had the most salt ever! The fires were the worst salted fires I ever had in my life!!!!!
Literally drive out of my way to come here versus the 26 mile McDonalds by my house (which is terrible). They're never as crowded and don't mess up my order nearly as much as them. Better food and service overall.
Got 4 nuggets in my 6 piece
Atmosphere: 1
Food: 1
Service: 1
This McDonald's actually gets your order correct, and you get all the items you pay for.
Unlike the McDonald's at Auburn and Rochester Rd location.
Awful!! I have been here 4 times in the last month and 3 out of 4 of my breakfast sandwiches where made wrong. From missing product to adding product I never asked for. When I tried to call to get the issue resolved the phone just rings. If this store is an owner/operator I would be ashamed. If it is a corporate store you really need to evaluate your operation better because this store is only hurting your image!!
Excellent experience at this location. The male manager was very kind and helpful. Highly recommend 👍
I was honestly not having the best easter so I decided to grab mcdonald’s and I had such a great experience. I had an interaction with this worker named Maryana I think she was a manager. Let me tell you the sweetest soul, she got my order super fast and she honestly made my day.
Absolute worst Mc Donald's! Every single time I come here, my order is wrong. I check to make sure we have the right amount of items usually, but every single time they screw up what I want on them. I understand it's not gourmet food, it's Mc Donald's. But this is by far the worst store I've ever been to. I dread everytime my kids ask for it... Nice staff, but they suck!! I'm done and will never come back again. Just told my kids to never ask again. Do better, it's just fast food. I usually don't leave bad reviews, but I feel compelled to this time. I know stuff happens sometimes, but it's ALWAYS bad here.
Restaurantji Recommends
Easily the slowest McDonald's around
You have to be kidding me with this location every single time I stop here the food is messed up my order has never been right. Call for a refund we can only do it in person yea great!! I hope this location goes out of business!!!
Horrible, unprofessional.
Meh. It's a McDonalds. The burritos were hard.
Worst McDonald's ever food is never fresh everytime I went there and they always giving cold fries.One time they pull me up n when I got my food it was still cold.Please never stop at this one
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