Jimmy John's
1102 E West Maple Rd, Walled Lake
(248) 956-7922
Recent Reviews
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Good customer service but one of the worst made sandwiches ive ever had from jimmy johns. Pickles not aligned mayo was completely off wont be coming back for another sandwich from this location.
Atmosphere: 4
Food: 1
Service: 4
management should talk to redhead in kitchen area playing with her hair repeatedly pulling her fingers through hair pulling loose hair out. kinda of gross near the bread. not clean at all
Drove to this location today only to be told they are not taking orders. They claimed to be backed up with online orders so they were not serving any customers that were there...in person. I have no idea how this could be considered acceptable business practice. How are you prioritizing online orders over your live customer?
Have had other more positive experiences in the past, hence the good grade for food quality - but the fact that they sent my family away today is enough for me to not return. With me we're two people who have never been to a Jimmy John's before (yes that's a thing) - and I'm sure they won't try it again.
Atmosphere: 2
Food: 5
Service: 1
This location is literally trash every single time (the food).
Food was delicious! Clean inside restaurant!
Atmosphere: 5
Food: 5
Service: 5
Slow and rude service and they messed up my order. Very disappointing
Service: 1
Wish I could give this place zero stars. They are never open at 10:30am.
I ordered the #12 beach club, got home 20 minutes later and the employee put zero turkey in this sandwich. I tried to send an email to Jimmy John's via email with my complaint and attached a photo of the sandwich with no turkey on it and the Jimmy John's site blocked me. 🤦♀️
Arrived at 8:53pm tonight and tried going inside but the door was locked so I went through the drive through. They helped the vehicle in front of me but told me that they were closed at the moment when I pulled up to order at 8:56pm. I also called ahead to make sure they were open until 9 and they said yes. I pulled up to the window but the employee refused to help me, even though I arrived before 9 and would have been gone by then as well. Disappointing.
I got food poisoning after eater here last night I normally always eat here and for some reason whoever made my food I got super sick after eating it.
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Delivery is not Freaky Fast anymore.
Worst location, avoid. Decided to give them another chance but same crappy service. A lettuce wrap shouldn’t be a single piece of lettuce with stuff haphazardly thrown on it and rolled in paper. Fell apart as I barely opened the wrapper and I needed a fork to eat it. If I wanted a salad I would’ve gone to Panera. Also paid for extra meat and it was definitely not given. I never do reviews but this was so awful I felt it was warranted.
Shelby is the best!! She knows how to make an awesome sub and the service is amazing. Love going here because the store is super clean and fresh!
Atmosphere: 5
Food: 5
Service: 5
This location cannot get an order right to save their life... if I could put my life savings on them forgetting something or messing something up I'd put it all down no questions asked...
Atmosphere: 1
Food: 1
Service: 1
All that needs to be done is a little bit of effort in customer service. I love JJs, but won’t return to this location.
Service: 1
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