Burger King
31208 Schoenherr St, Warren
(586) 296-4829
Recent Reviews
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Can't get it your way
Stopped in last night, they completely screwed up the entire order.
Chicken fries were soooo soggy and gross & the whopper Jr didn't have the toppings I added đ
Food: 1
The service is great. The young man changed my order at the last minute with no issues or no hesitation.
Food: 4
Service: 5
Not one of my usual haunts but it sounded good today: quick & cheap.
Odd that there is a kiosk to order at the counter but if it helps with service h staffing, go for it.
The reason for my review:
While waiting on my order, a customer from the drive-thru came in because of a discrepancy (wouldn't have had that with the kiosk). The person behind the counter was super polite, confirmed twice how the burger was supposed to be made, and went right over to get it started.
The customer had specified "straight from the broiler". He told her that would be ready in just 2.5 minutes because of the broiler request. She expressed concern about having "to wait that long" and the condition of the rest of the existing food. He offered to place it under the warmer lights or complete the order with already made meat to reduce the time, her choice. And he remained polite & professional the entire time. Above and beyond typical customer service! She continually muttered complaints that he, fortunately, never had to hear. They were undeserved. Well done!
P.S. I like the nose piercings. đđŒ
Kid-friendliness: Of course. Burgers & fries, shakes & pop, kids love this stuff.
Wheelchair accessibility: Curb ramps/cuts are on either end of the sidewalk while the door is in the middle.
Atmosphere: 3
Food: 3
Service: 5
Place needs to hire staff. Takes way too long to place an order or get food
Service: 1
Who is managing this place? How does it take 15 minutes just to take an order in the drive-thru? Whatâs the point of having a drive-thru if the service isnât fast, especially at a fast-food restaurant? Iâm not sure if this is a corporate location or independently owned, but unless corporate steps in, this place wonât last much longer.
Service: 1
Took away the your way meal, and so literally no reason to come here anymore, places like Culver's are practically the same price.
Atmosphere: 1
Food: 1
Service: 1
Waited a very long time all for them to give me an impossible burger which I didnât ask for. I felt like they did this intentionally, however I was not rude at all didnât make any sense
Atmosphere: 2
Food: 1
Service: 1
Went thru drive thru at 7:50am 1/22/25. Ordered 3 burrito jr. they made me sit in the drive thru over 10min and not once did they greet me or update me on how long. The dude on the drive thru would rather play with his phone the whole time than give updates to customers. I shouldnât wait more than 10min for some jrâs when theyâre no cars. Itâs meant to be fast food. Iâve also worked at Burger King for 3 years in the past and this location has some lazy workers.
Atmosphere: 1
Food: 1
Service: 1
Worse service ever
Atmosphere: 1
Food: 1
Service: 1
Not much to say. Burger King is Burger King and everyone knows what it is.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Great lunch
Atmosphere: 5
Food: 5
Service: 5
Sitting ten minutes to wait to order while there is no line is kind of crazy
Mika, was able to curate and assist in presenting menu options. The restaurant was abuzz with energy.
Atmosphere: 5
Food: 5
Service: 5
Absalutly insane how this place is ran. Several times have I waited in the drive through for over 10 mins. Canât back out with people behind you so you have to drive through unless you get sandwiched between 2 cars . Canât call them cause they wonât answer. Half the time they donât even know what theyâre doing at the register too. Hands me half the food tries to say âhave a good dayâ with out even charging me to.
Atmosphere: 2
Food: 2
Service: 1
It's BK what can I sayyy
Atmosphere: 3
Food: 5
Service: 3
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