Captain Jay's Fish & Chicken

Lemon pepper chicken

Loved the workers. Thank you for the exceptional service!

The restaurant is clean and inviting!! The Chicken sandwich combo meal with coleslaw, fries and a pop of my choice was all absolutely delicious.. You can tell everything was fresh! It just doesn’t get any better than this… I can’t wait to try other delicious meals and combos.. amazing service!! A well put together meal.. and the prices were great.. For just a little over $10 dollars I left satisfied and content!!! Two thumbs up!! Great place and great food! I highly recommend this place!! Don’t Miss out!! I wish I had discovered it sooner!!

This location is near my job so that was my second time at this location and my second time experiencing good food,customer service, etc.
Service date June 9,2025 after 10pm.
I ordered the Family Meal legs and thighs with coleslaw and french fries an a side order of 6pcs hushpuppies.

I went through the drive through on 5/21/2025 at 2:04pm. According to my receipt I was assisted by Ahmad. He got my order wrong but that wasn’t worth a negative review as things happen. I was forced to leave a review when I got home to give my husband his food and when he picked up his dinner roll he noticed the whole bottom was covered in mold. When I called the store, the manager (I didn’t get his name) just apologized and said he was going to check the rolls in the store. Please check your food completely if ordering from here.

I was given moldy bread with my meal. The mold was at the bottom of the bread and I did not notice until after I had already taken a bite and when i called up there, I was told no refunds can be made but they remake the food for me. I'm so grossed out I didn't want a remake. I don't even feel comfortable with eating here anymore. It's one thing to have the wrong order but to have your food moldy?? That's a health hazard.

Garbage chicken sandwich

The customer service was subpar, and to top it off, my order was incorrect when I got home. I do not recommend.

Atmosphere: 4

Food: 1

Service: 1

Service was horrible. Barely provided hot sauce for the food I ordered attitudes are terrible it’s a shame I want to drive farther for better service

Atmosphere: 1

Food: 1

Service: 1

it's ok

Atmosphere: 5

Food: 3

Service: 5

I called this place at 2:30 on Saturday. I told them I needed an order of 125 pcs of chicken. I stated 3 times that I'd like to pick them up at 5 pm later that day. I asked whom I was speaking with so I could reference the person that I placed the order with. The young lady refused to give me a name. I arrived at 5 pm and of course my order was not ready. The crew seemed to just laugh because they didn't have the other ready. I didn't receive my chicken until 5:30. The manager claimed he didn't want my food to sit on the warmer. That made no sense at all. While waiting, another customer came in with a large timed pickup order, which was not ready either. The young lady behind the counter did keep apologizing to me, but never the manager.

Atmosphere: 3

Food: 3

Service: 1

I ordered 8 pieces of fish and 30 whole wings on Sunday Lions game day. The wings were super big which was alarming enough. They were also not done. There was blood at the bone. I was entertaining so I had to impervise my dinner. I called to speak with an owner or management but of course he was not avaliable. So I called the next day with my concern and the manager said that he had no control and the size of the chicken but could replace e what I had left only. I spent $70 on meal. And the best he could do without an apology was to replace any wings I had left.

Went and ordered 2 XL fries for $7 a piece this is what I received disappointed asf

Atmosphere: 1

Food: 1

Service: 1

Didn't get greeted. Food took 20 mins longer than was texted to me. There were 3 other people waiting for their food in the lobby. Worker just walked off and food was just sitting there opened. Front guy was busy and back workers didn't help and we're on their phone. So unprofessional.

Service: 1

Waited over 15 minutes, but the fried chicken and french fries were worth it. The slaw needs improving but it could have been just a bad batch.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Special 8pc Leg & Thigh