Went today and ordered a apple pie a La mode milkshake, which the cashier charged me per item in the milkshake which made it over $10 then it didn’t come with whipped cream and was charged an extra $1 for that. It was very good but I’d never go back to spend almost $12 on a milkshake. To expensive for me.
raj
Do not waste your money here. Night shift employees they just keep joking around instead of making orders. Very unhygienic place.👎👎👎
Nawras Elias
Bad reputation of both Tim Hortons and cold stone.
Haley Silver
The worst cold stone I’ve ever been to. That comment speaks for itself self.
dolores lemanek
Do they ever have an order ready ? No. Dairy Queen always has your order waiting. Awful service .
Taco Rime
0 STARS! Ordered 3 large ice creams and was even having a good conversation with the one young lady, she handed me my bag and said have a great day, and shut the window in my face... so I drove away and when I eas at the light I realized I had only gotten 1 of my ice creams that I ordered $21 just to waste my gas and gave to turn around, and when I come inside I just ended up being stared at like a idiot while the other girl went and got my missing items... please don't tell someone to have a good day until they are ready to leave and you have given them all their items😒p
Gianni shamiwn
It’s 9:30pm sitting in the parking lot of cold stone doors locked online it states they are open until 9:45pm went around to the drivethru the boy at the drive-through states we don’t close at 9:45 we close 9:30pm. Mined boggles me how people make up their own hours and don’t follow what it says online people drive from far distances to come to your establishment. You should be open as said on your business hours. Terrible customer service
Ryan Christianson
Fantastic crew working tonight! Keep it up!
Curtis
Slow and order made incorrectly
Wes
Horrible experience. From the long wait to the incorrect order. This place needs to be shut down already. It’s so disgusting inside.
Absolutely horrible experience. It took 45 minutes to make my ice cream order. Placed an order online and they didn’t put 2 waffle bowls in the bad. Store was understaffed and the work area behind the register was chaos. Ordered 4 ice creams to go and they were made sloppy, barely mixed and minimal toppings. Need to do better when you’re charging almost $10 for ice cream.
John Thomas
The employees work at a snails pace
jeremy green
rude employee Hassan. Terrible customer service skills. Don’t waste your time with online ordering to save time. They don’t participate so you place your order they don’t get it
Service: 1
Jai
They have great staff who work together so the store can move smoothly. This is a good Cold stone location.
Atmosphere: 5
Food: 3
Service: 5
Laiden Yalda
The most rude staff if you don’t like your job don’t work
Went today and ordered a apple pie a
La mode milkshake, which the cashier charged me per item in the milkshake which made it over $10 then it didn’t come with whipped cream and was charged an extra $1 for that. It was very good but I’d never go back to spend almost $12 on a milkshake. To expensive for me.
Do not waste your money here. Night shift employees they just keep joking around instead of making orders. Very unhygienic place.👎👎👎
Bad reputation of both Tim Hortons and cold stone.
The worst cold stone I’ve ever been to. That comment speaks for itself self.
Do they ever have an order ready ? No. Dairy Queen always has your order waiting. Awful service .
0 STARS! Ordered 3 large ice creams and was even having a good conversation with the one young lady, she handed me my bag and said have a great day, and shut the window in my face... so I drove away and when I eas at the light I realized I had only gotten 1 of my ice creams that I ordered $21 just to waste my gas and gave to turn around, and when I come inside I just ended up being stared at like a idiot while the other girl went and got my missing items... please don't tell someone to have a good day until they are ready to leave and you have given them all their items😒p
It’s 9:30pm sitting in the parking lot of cold stone doors locked online it states they are open until 9:45pm went around to the drivethru the boy at the drive-through states we don’t close at 9:45 we close 9:30pm. Mined boggles me how people make up their own hours and don’t follow what it says online people drive from far distances to come to your establishment. You should be open as said on your business hours. Terrible customer service
Fantastic crew working tonight! Keep it up!
Slow and order made incorrectly
Horrible experience. From the long wait to the incorrect order. This place needs to be shut down already. It’s so disgusting inside.
Restaurantji Recommends
Absolutely horrible experience. It took 45 minutes to make my ice cream order. Placed an order online and they didn’t put 2 waffle bowls in the bad. Store was understaffed and the work area behind the register was chaos. Ordered 4 ice creams to go and they were made sloppy, barely mixed and minimal toppings. Need to do better when you’re charging almost $10 for ice cream.
The employees work at a snails pace
rude employee Hassan. Terrible customer service skills. Don’t waste your time with online ordering to save time. They don’t participate so you place your order they don’t get it
Service: 1
They have great staff who work together so the store can move smoothly. This is a good Cold stone location.
Atmosphere: 5
Food: 3
Service: 5
The most rude staff if you don’t like your job don’t work
Loading...