Dunkin'
27033 Van Dyke Ave, Warren
(248) 492-2616
Recent Reviews
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Terrible service. I used to visit frequently because of the store manage Lisa, but ever since she’s been gone there’s no reason because my order is never made correctly and the customer service is poor
Atmosphere: 2
Food: 2
Service: 1
I went to this location multiple times for me to make this review. Sadly to say that the employees here are rude and disrespectful. Lack of accountability when they make an error. Instead they will tell you how to order and question you as a customer. They are lazy and they don’t want to modify your order if you don’t want to change something because of allergies. Their customers service needs improve or the staff needs to be trained better or changed.
Service: 1
I officially don't like this place! My coffee is always bland. Other dunkin makes it better. I gave them a couple try and still didn't like it.
Atmosphere: 2
Food: 1
Service: 2
Good staff and excellent service 👏 at that location
Atmosphere: 3
Service: 2
Went through drive thru guy was rude and did not understand English.
Atmosphere: 1
Food: 1
Service: 1
This location frequently underserves you and doesn't make the product correctly.
Food: 1
Service: 2
Doesn’t look like a maple sugar bacon sandwich to me. Thought it was a one time mistake but this is the second time they’ve made it wrong. Wonder if they can ever make it right.
Atmosphere: 2
Food: 2
Service: 2
Horrible staff, rude, and do not know how to make drinks at all..
Atmosphere: 2
Food: 1
Service: 1
Good service
Atmosphere: 5
Food: 5
Service: 5
Don’t pay with apple pay, Because they will tip themself without your permission
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I came to the drive thru at 7:37pm and they did not answer. The hours say it closes at 8pm but I guess they stop caring before that…
I sat at the drive-through for about 5 minutes this morning to order and no one responded. I even said hello anybody there no response so we pulled around to the window assuming it must be broken. The girl opened the window and said you have to order on the other side. I said I sat over there and nobody responded well too bad you have to go over there to order and shut the window on me. That is just terrible customer service and there is no need for it and the attitude sucked. Do better.
Atmosphere: 1
Food: 1
Service: 1
Excellent place and employees!!!!
Atmosphere: 5
Food: 5
Service: 5
Doors are locked during business hours.
They removed milk substitutes on door dash. They keep their doors locked during business hours. I was just denied service in the drive thru at 7pm when they close at 8pm. I will continue to leave poor reviews until this establishment is checked for its false advertisement. I am also reporting to BBB for wrong business hours.
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