I called the restaurant and a lady answer the phone I called twice and she said hello can I get a name and number I give my name then hung up i call a second time and the same thing like come on this is not how you run a business if u have employees like that working for you then u will lose customers and just lose one so who the girl that answer the phone all rude fix your customer service thank you because you should have a job
Spital Beaumont
The ugly lady at the counter is very rude. Already ugly but rude. Bad for
Food: 3
Service: 1
Armani
This was my second time trying this place out. The 1st time my dining experience far as the food wasn't what I expected. I ordered the steak, which was dry & barely seasoned. The rice being overcooked. The second time me thinking, ok we all have bad days & I'm only getting veg fried rice w/out egg & mushrooms. Nope... I was told veggies were an extra charge. Confused, because I did order veg rice & not plain rice?! Fast-forward.. I get home Abt to eat & the rice has Egg in it & only onion, no veggies, salty& overcooked!! I try to support all my ppl but everything is not for everybody. Hopefully it was just another bad day but I doubt it!!!
Tiffany Whitlock
Customer Service is great good portion is okay I will definitely be going back.
Atmosphere: 4
Food: 4
Service: 5
vera SMITH
The owner was so kind I was telling her about my daughter being ill and she blessed her with a free meal, such kindness and a genuine heart ❤️
Food had a weird aftertaste to it. Wasn’t good at all and it had absolutely no flavor come on now y’all can do
Food: 2
OnMonè Fashion Co
Got the hibachi chicken steak and shrimp with rice, it was amazing! Definitely try them!
Chef Lex (Chef Lex)
The wife and I ordered lunch chicken fried rice and lunch chicken and noodles with an order of chicken egg rolls.... The woman at the counter gave us the wrong food, so we returned it within 2 minutes. During this exchange, we made them aware of the fact that the steak fried rice was not what was ordered and that they left out the egg rolls. The man(nephew of the owner) that was behind the counter told us that the lady did not ring in the egg rolls at all. Letting them both know that egg rolls were for sure added to the order by giving them the total that was paid. The man then told the lady to put the order on the screen to "show them" why it wasn't. Before he walked away, he asked if we wanted to pay for the egg rolls. Why when they already were paid for?! She hesitantly put the entire order on the screen proving the point of the egg rolls being ordered. We just wanted EXACTLY what was paid for. In addition to them basically insulting my intelligence, the noodles were spaghetti noodles....not what I was expecting going to a hibachi establishment SMH ??♂️??♂️??♂️
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Chicken Egg Rolls
Ruth Hatcher
Today, I tried this place because I am proud it is Black owned. However, my food experience was NOT good at all. I ordered the chicken fried rice for $8 and 4 teriyaki wings for $12. The wings tasted as if they just threw them in some grease and then drowned them with Gordon Foods teriyaki sauce. My rice didn't seem fried at all, and it was heavily drowned with some kind of garlicky flavor. Now, I give new businesses the benefit of doubt, and I call them to give feedback from a customers perspective. When I called and mentioned the same concerns I named above, I was told, well, this is how we do it here. We don't use much soy sauce to fry with our rice. If you want more soy sauce, it's in the bag. I mentioned the overwhelming garlicky flavor and was told well that's how we do it." OK, I WILL NOT BE BACK, and this is why. As a new business, why not say sorry for the experience you received today, I will talk to our management team about your concerns. I would have gone back to see if you corrected my concern, which meant I would've been a returning customer. Now, I'm not a customer at all.
The hibachi here is really good, I wish they would give you a few more noodles, but other than that the food is really good.
Be
Food was poorly prepared and presented I was insulted by what was in that container nothing worth $46. Steak bites so small like they cut one piece into three pieces, a spoon full of rice smashed in to make the container seem full, a scoop of noodles, veggies what I consider to be the best part and I got 2 mushrooms 3pieces of onion and 3 pieces of squash. The way the lady took my order I was for sure my food was about to be better than what I got. A huge disappointment
Atmosphere: 3
Food: 1
Service: 3
melissa brown
Staff is always nice and accommodating. I got the salmon and chicken fried rice. My salmon was a bit over cooked but still good. ?
Atmosphere: 4
Food: 4
Service: 5
Stacey “Big Fella” Dials
The food is fresh & very good. The lady that helped me was absolutely amazing from the time I walked in, until I left (I hate that I didn't catch her name) Being it was my first time dining there, I had tons of questions & she was more than obliged to answer them & literally kept a smile on her face ... I ended up getting the chicken bowl with rice, potatoes (fries) veggies, jalapeno peppers, veggies & this house made dressing. The establishment was extremely clean to the point that I would dine in ... I'll definitely be going back SOON & am going to refer it to all of my friends ????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Rice
VALINE JONES
OMG, First time trying this place!! I’m in good heaven! It’s so delicious! I will definitely be back and the service was definitely 5⭐️
I called the restaurant and a lady answer the phone I called twice and she said hello can I get a name and number I give my name then hung up i call a second time and the same thing like come on this is not how you run a business if u have employees like that working for you then u will lose customers and just lose one so who the girl that answer the phone all rude fix your customer service thank you because you should have a job
The ugly lady at the counter is very rude. Already ugly but rude. Bad for
Food: 3
Service: 1
This was my second time trying this place out. The 1st time my dining experience far as the food wasn't what I expected. I ordered the steak, which was dry & barely seasoned. The rice being overcooked. The second time me thinking, ok we all have bad days & I'm only getting veg fried rice w/out egg & mushrooms. Nope... I was told veggies were an extra charge. Confused, because I did order veg rice & not plain rice?! Fast-forward.. I get home Abt to eat & the rice has Egg in it & only onion, no veggies, salty& overcooked!! I try to support all my ppl but everything is not for everybody. Hopefully it was just another bad day but I doubt it!!!
Customer Service is great good portion is okay I will definitely be going back.
Atmosphere: 4
Food: 4
Service: 5
The owner was so kind I was telling her about my daughter being ill and she blessed her with a free meal, such kindness and a genuine heart ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Rice, Shrimp Fried Rice
Always have a great experience!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lamb Chops, Chicken Fried Rice, Shrimp Fried Rice
Food had a weird aftertaste to it. Wasn’t good at all and it had absolutely no flavor come on now y’all can do
Food: 2
Got the hibachi chicken steak and shrimp with rice, it was amazing! Definitely try them!
The wife and I ordered lunch chicken fried rice and lunch chicken and noodles with an order of chicken egg rolls.... The woman at the counter gave us the wrong food, so we returned it within 2 minutes. During this exchange, we made them aware of the fact that the steak fried rice was not what was ordered and that they left out the egg rolls. The man(nephew of the owner) that was behind the counter told us that the lady did not ring in the egg rolls at all. Letting them both know that egg rolls were for sure added to the order by giving them the total that was paid. The man then told the lady to put the order on the screen to "show them" why it wasn't. Before he walked away, he asked if we wanted to pay for the egg rolls. Why when they already were paid for?! She hesitantly put the entire order on the screen proving the point of the egg rolls being ordered. We just wanted EXACTLY what was paid for. In addition to them basically insulting my intelligence, the noodles were spaghetti noodles....not what I was expecting going to a hibachi establishment SMH ??♂️??♂️??♂️
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Chicken Egg Rolls
Today, I tried this place because I am proud it is Black owned. However, my food experience was NOT good at all. I ordered the chicken fried rice for $8 and 4 teriyaki wings for $12. The wings tasted as if they just threw them in some grease and then drowned them with Gordon Foods teriyaki sauce. My rice didn't seem fried at all, and it was heavily drowned with some kind of garlicky flavor. Now, I give new businesses the benefit of doubt, and I call them to give feedback from a customers perspective. When I called and mentioned the same concerns I named above, I was told, well, this is how we do it here. We don't use much soy sauce to fry with our rice. If you want more soy sauce, it's in the bag. I mentioned the overwhelming garlicky flavor and was told well that's how we do it." OK, I WILL NOT BE BACK, and this is why. As a new business, why not say sorry for the experience you received today, I will talk to our management team about your concerns. I would have gone back to see if you corrected my concern, which meant I would've been a returning customer. Now, I'm not a customer at all.
Atmosphere: 5
Food: 1
Service: 3
Restaurantji Recommends
The hibachi here is really good, I wish they would give you a few more noodles, but other than that the food is really good.
Food was poorly prepared and presented I was insulted by what was in that container nothing worth $46. Steak bites so small like they cut one piece into three pieces, a spoon full of rice smashed in to make the container seem full, a scoop of noodles, veggies what I consider to be the best part and I got 2 mushrooms 3pieces of onion and 3 pieces of squash. The way the lady took my order I was for sure my food was about to be better than what I got. A huge disappointment
Atmosphere: 3
Food: 1
Service: 3
Staff is always nice and accommodating. I got the salmon and chicken fried rice. My salmon was a bit over cooked but still good. ?
Atmosphere: 4
Food: 4
Service: 5
The food is fresh & very good. The lady that helped me was absolutely amazing from the time I walked in, until I left (I hate that I didn't catch her name) Being it was my first time dining there, I had tons of questions & she was more than obliged to answer them & literally kept a smile on her face ... I ended up getting the chicken bowl with rice, potatoes (fries) veggies, jalapeno peppers, veggies & this house made dressing. The establishment was extremely clean to the point that I would dine in ... I'll definitely be going back SOON & am going to refer it to all of my friends ????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Rice
OMG, First time trying this place!! I’m in good heaven! It’s so delicious! I will definitely be back and the service was definitely 5⭐️
Atmosphere: 5
Food: 5
Service: 5