Subway

26627 Hoover Rd, Warren
(586) 754-8205

Recent Reviews

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Molly-Kate Johnson

They literally have nothing in stock every time I place an order. Every time I get a phone call and they say sorry we don’t have anything to make your order. They are rude and should be closed.

Atmosphere: 1

Food: 1

Service: 1

Darcie

They don't accept coupons. Total cash grab. No thanks

Elizabeth Beranek

Under new management, all new staff, super friendly and great food!

Kid-friendliness: Super kid friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie, Wrap, The Boss, Cookies, Potato Chip

Steven Shaya

The service was horrible and the food was old and bad

Atmosphere: 1

Food: 1

Service: 1

Diane Smith

I just went here after work, the music was so loud I thought I was in a club, the veggies were old and staff was rude, I walked out.

Atmosphere: 1

Food: 1

Service: 1

Dan Hanson

Absolutely terrible serive

Atmosphere: 1

Service: 1

Connor foerster

This location needs to be closed. The service here is absolutely awful every time I try and come here for lunch. I enjoy Subway and this is everything is SHOULD NOT BE. Skye or whatever her name is has a terrible attitude all the time and never smiles. I’m not sure who “put her in charge” but they clearly don’t know anything about customer service or running a business. Unfortunately I won’t be back here just like the other unsatisfied customers below my review. The franchise owner needs to do better than this or sell.

Atmosphere: 1

Food: 1

Service: 1

Krystal

Lied to me about not having soup at lunch time even though you could see a spoon, and it steaming.

Atmosphere: 1

Food: 3

Service: 1

hope hellems

I waited for 6 minutes just to get a sub, and when I went to go up there, they were missing a bunch of stuff and the oven was out and this happens almost every time I go. So I ended up just leaving unsatisfied like every other time.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Subway Club

Danielle Kelsaw

As I walked in the worker never spoke or acknowledged me. I literally stood there for roughly 5-7 minutes as she finished an online order and never saying anything such as “Hi I’ll be right with you” or “I’m finishing up an order if you can please bare with me”. There was 2 other customers in the store who was appalled that she said literally nothing while keeping her earbuds plugged into her ears. I asked her after a while, “Is there another worker here.” Her response was, “It’s just me why?” Customer service is everything and this worker’s was a 0/10!

Atmosphere: 1

Service: 1

Daija Ginyard

Just tried to get a sub here today (5.31.24). Saw a woman walk into the store from Crazy Crab. She must’ve rushed to the back because she couldn’t be bothered to come out and take my order. I put the chips back and left. The photos show the area completely empty of employees.

Editing to say I did report this to Subway via their website.

Atmosphere: 1

Service: 1

Johnny Raymond

It's Sunday February 25th 9:12 PM whoever's working tonight needs to be fired I waited over 20 minutes for a sub because she wouldn't stop laughing with her friends. I always give a tip no tip for her..she's a scumbag low life junkie..I never thought getting a sub could be so

Atmosphere: 1

Service: 1

Mahmud Hussain

Waited 10 mins+ and no one came. Not sure what happened. Leaving EXTREMELY hungry on a Saturday

Atmosphere: 1

Food: 1

Service: 1

Steve Skootie Wootie Paridee

Hadn't been to a Subway in a very long time and stopped at this location as it is near my house and another memberof my family desired to have a sandwich. Plus we had coupons for a bogo that we wanted to use, unfortunately our dumb butts didn't bother to check the expiration dates...Then we came up with the idea to try the Subway app. There Subway had a full menu and a pick of locations to choose from. There was also a online deal to for ordering online. At first we were going to do that until it came to payment methods. Their system wanted one's billing address and other information and based on that (even though they offered a BOGO deal) we decided against that. To much information requested that would be stored inside Subway's computer system. So opped for going into the store to orderWe were greeted promptly by a young man who was behind the counter. He was polite, professional. He asked us what we wanted to order and what bread and toppings we wanted on both sandwiches.We ordered two foot longs, one Black Forest Ham with lettuce, tomatoes, cheese, and red onion. Unfortunately, we informed that the store was out of red onion. So be it..not a big deal. The other sandwich was a tuna fish with all the toppings and a meal deal. (Adds a bag of chips and Medium pop)So as we waited for our order this writer, since being in the restaurant industry for years, looked over the counters and cleanliness of the restaurant. For the most part the restaurant was clean but for the lettuce/add on counter left a little bit desired. While the counter felt cold there was lettuce that fallen into the tomatoes and had not been strained out. The tomatoes could had been spruced up with some new ones too. It's not that they were bad looking but new ones probably could had a better presence.We were handed our sandwiches and proceeded to pay and had to grab our own cup and left.Overall the experience wasn't terrible but remembered why we hadn't been to a Subway in a long time. Unfortunately, the quality is not what it use to be especially with other competitors in the market

Atmosphere: 5

Food: 3

Service: 5

Wendy Blackwell

My sandwich was delicious and staff was friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Subway Club Footlong Regular Sub, Turkey Cali Club

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