Baskin-Robbins

4399 Highland Rd, Waterford
(248) 681-7000

Recent Reviews

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Holly Dar

Can never order what i would like. Employees always in training. Too bad cant give zero stars.

Atmosphere: 1

Service: 1

magdy yasseen

"Baskin-Robbins has a wide variety of ice cream flavors, which is a definite plus. However, the service can be hit or miss, with some staff members being less attentive than others. The store can get busy, leading to longer wait times. Overall, it's a decent spot for a sweet treat, but there’s room for improvement in service and efficiency."

Atmosphere: 3

Food: 3

Service: 3

Chip Avery

So good!

Atmosphere: 5

Food: 5

Service: 5

Nick Lee

Fix your freezers. The ice cream is served more like a milk shake.

Joseph Oatman

Nice staff good drinks??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cappuccino Blast

Jennifer Lynn

Got 3 cappuccino blasts all 3 were only half filled and whipped cream for the rest. Very disappointed

Ray Gambill

Worst BR I've ever been at. Took 5 min to get serviced and I was the only customer inside. Ordered a small scoop with sprinkles and a cherry for my 3 yr old. They charged me $6.01 for it!!! When I questioned the amount the clerk claimed it was because I got multiple toppings. Really? There were barely any sprinkles, the cherry was old and rubbery. The ice cream looked like it had sat too long as well. I should have walked out but didn't because I didn't have time to take her elsewhere. I will never go back to this location.

Lisa

Update: Jan 24. Stopped by again for prepack, staff told me they are getting a remodel and there will be no more Baskin-Robbins ??‍♀️?

Only had maybe 10 choices of ice cream and what I did take home had old frozen bits. There were no prepackaged quarts to buy. Service was very nice but yuck!!

Lisa Healy

Only had maybe 10 choices of ice cream and what I did take home had old frozen bits. There were no prepackaged quarts to buy. Service was very nice but yuck!!

Atmosphere: 3

Food: 1

Service: 5

BRIAN DAVIS

Ice cream is freezer burnt

carol patton

They was very friendly

Sean S

Attendants were nice, but frozen stuff was old and disgusting. The sherbet looked like it was oozing from the top. The remaining ice cream was clearly frozen multiple times based on appearance and taste. I'm curious how this place is still open.

Sophia lamb

It literally never open but they put up new signs for their new products

Sophia Guerrero

It literally never open but they put up new signs for their new products

Glenda Alicea

The beats are $$$
And they only gave me Milk with Nuts, it was very watery. They need to fix them to make them thicker.

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