I did frequent this location quite often almost daily!. This last time I was highly annoyed when the girl who I've never seen before asked if I wanted to tip on my card, implying that it is EXPECTED!!!! Don't get me wrong I don't mind tipping occasionally especially when I see the same people there time after time, but implying that its expected makes me NOT want to return to this location! Once or twice a month I will tip largely when I see the usual friendly faces, but IM not tipping every time and I do not like being asked. I enjoy being Generous on my own terms! I'll skip this location and go to Commerce where the NEVER expect tips, which in turn I'll tip generously a couple times a month.
Atmosphere: 5
Food: 5
Service: 2
Karyme Rubio
I am new to Biggby coffee, anytime i have a question about coffee (recommendations, adjusting the drink) the girls here are so kind and helpful! I ordered a caramel cold foam cold brew with two espresso shots, she even helped me add sweetener. so good!
Atmosphere: 5
Food: 5
Service: 5
James Davis
Great staff
Keegan Vanluven
I'm convinced this is the best bigby location nationwide! They're always so nice when I come through and bigby ALWAYS has deals. It's why I come here. The coffee is delicious and the food is just as good. This location will always have a special place with me and my wife!
Pug
This store gave me a coupon, when I tried to use it a few days later they said it was expired. Why give someone a coupon they won't be able to use? Very annoying, will not be returning.
Meghan Brown
Ordered a white lightening and was given the most disgusting, bitter coffee I’ve had in my life. Not a speck of sugar in it.
Patty H
My favorite Biggby! Everyone is so nice. I love them.
Atmosphere: 5
Food: 5
Service: 5
MATTIE ICE
ABSOLUTELY AMAZING service and staff. i absolutely love them all and they are all GORGEOUS. I get the same thing everyday and the start preparing it soon as they greet me walking in the door. I need to learn names so i can single them out on here. My day is always better when i see the "Heart glasses"
Atmosphere: 5
Food: 5
Service: 5
Courtney Gloden
My family tried this Biggby out for the first time yesterday, and I was so disappointed. We ordered 2 drinks and a sandwich. Before paying, I saw a coupon book on the counter next to me for buy one get one drink free. I asked the girl if I could apply that to my order. The girl working was so rude and looked so mad like I had just taken $6 out of her own pocket. She applied the coupon, then was like “was that yours?” I said “no I thought it was laying here for people to use.” She goes “will you give that to me?” and threw it away. I was so disappointed. Biggby makes these coupons to be used at their store. I will definitely never go back.
Atmosphere: 2
Food: 2
Service: 1
Cheyenne Marckel
Service was great, but the latte I ordered wasn’t full, and the bacon bagel I ordered only have two small pieces of bacon. Also the loaded tots I ordered were disgusting and tasted of plastic. Wish there was more of a care in that aspect
Every time I do not receive a receipt my order is also wrong. I just don’t understand how an order is made incorrectly if you’re using tickets. Otherwise a nice staff and typically good service.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Bagel Sandwich
Colloidal
Quick, good. That one employee, Madison, I believe. Superb work ethic and enthusiasm.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel Sandwich
lia wendt
made my day, thank you guys!
Vanilla Bean
I was a bit disappointed with my experience at the Highland location. The staff didn't explain why I couldn't use my rewards card on lattes. My teddy bear drink, which I always purchase when ordering from Biggby, was disgusting, and I will never come back to this location. Also, the staff could have been more friendly.
Atmosphere: 1
Food: 1
Service: 1
Andrew Donaldson
Very pleasant meal and experience. Quick service
Wheelchair accessibility: Notice there was disable accessory.
I did frequent this location quite often almost daily!. This last time I was highly annoyed when the girl who I've never seen before asked if I wanted to tip on my card, implying that it is EXPECTED!!!! Don't get me wrong I don't mind tipping occasionally especially when I see the same people there time after time, but implying that its expected makes me NOT want to return to this location! Once or twice a month I will tip largely when I see the usual friendly faces, but IM not tipping every time and I do not like being asked. I enjoy being Generous on my own terms! I'll skip this location and go to Commerce where the NEVER expect tips, which in turn I'll tip generously a couple times a month.
Atmosphere: 5
Food: 5
Service: 2
I am new to Biggby coffee, anytime i have a question about coffee (recommendations, adjusting the drink) the girls here are so kind and helpful! I ordered a caramel cold foam cold brew with two espresso shots, she even helped me add sweetener. so good!
Atmosphere: 5
Food: 5
Service: 5
Great staff
I'm convinced this is the best bigby location nationwide! They're always so nice when I come through and bigby ALWAYS has deals. It's why I come here. The coffee is delicious and the food is just as good. This location will always have a special place with me and my wife!
This store gave me a coupon, when I tried to use it a few days later they said it was expired. Why give someone a coupon they won't be able to use? Very annoying, will not be returning.
Ordered a white lightening and was given the most disgusting, bitter coffee I’ve had in my life. Not a speck of sugar in it.
My favorite Biggby! Everyone is so nice. I love them.
Atmosphere: 5
Food: 5
Service: 5
ABSOLUTELY AMAZING service and staff. i absolutely love them all and they are all GORGEOUS. I get the same thing everyday and the start preparing it soon as they greet me walking in the door. I need to learn names so i can single them out on here. My day is always better when i see the "Heart glasses"
Atmosphere: 5
Food: 5
Service: 5
My family tried this Biggby out for the first time yesterday, and I was so disappointed. We ordered 2 drinks and a sandwich. Before paying, I saw a coupon book on the counter next to me for buy one get one drink free. I asked the girl if I could apply that to my order. The girl working was so rude and looked so mad like I had just taken $6 out of her own pocket. She applied the coupon, then was like “was that yours?” I said “no I thought it was laying here for people to use.” She goes “will you give that to me?” and threw it away. I was so disappointed. Biggby makes these coupons to be used at their store. I will definitely never go back.
Atmosphere: 2
Food: 2
Service: 1
Service was great, but the latte I ordered wasn’t full, and the bacon bagel I ordered only have two small pieces of bacon. Also the loaded tots I ordered were disgusting and tasted of plastic. Wish there was more of a care in that aspect
Atmosphere: 4
Food: 2
Service: 5
Restaurantji Recommends
Every time I do not receive a receipt my order is also wrong. I just don’t understand how an order is made incorrectly if you’re using tickets. Otherwise a nice staff and typically good service.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Bagel Sandwich
Quick, good. That one employee, Madison, I believe. Superb work ethic and enthusiasm.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel Sandwich
made my day, thank you guys!
I was a bit disappointed with my experience at the Highland location. The staff didn't explain why I couldn't use my rewards card on lattes. My teddy bear drink, which I always purchase when ordering from Biggby, was disgusting, and I will never come back to this location. Also, the staff could have been more friendly.
Atmosphere: 1
Food: 1
Service: 1
Very pleasant meal and experience. Quick service
Wheelchair accessibility: Notice there was disable accessory.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel Sandwich
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