Good Evening, I just left the drive thru without purchasing anything due to the fact that the lady at the window was very rude. I pulled up, waited for someone to say something. Nobody came on the speaker from my perspective on the outside of the building. I patiently waited (mind you I am recording for social media handsfree my glasses record so I listened back to my audio on my phone). Anyway, she comes on and says “I see your window isn’t working you NEED to pull up and order instead I have said hello multiple times” very very rude way to handle that situation. Obviously, at this time I can now hear her at the speaker. Rather than entertaining the idea that maybe something was going on with the speaker she assumed it was something I did and was very aggressive in her tone. You only get one time to make a first impression. This was a very bad experience for me.
Eliot Globerson
It's Dairy Queen, of course it's delicious.
Marci Battles
there aren't many in the area 😕 directions and photos helped locate
katrina hiler
Good ice cream.i usually get their hot dogs
Breez R
They still have my childhood cherry cone I use to beg for, now I can go get it whenever I want!! 💯
Krissa Weaver
Ladies went out of their way to make sure my great nephew enjoyed his ice cream!!!
Cornelia Lee
I went today around 3ish and told the worker my order was incorrect and she caught an attitude and I asked for her name and why she got upset and she said nothing was wrong and her name was Maddy. I wasn’t going to make a post but about 2 weeks prior my order was correct but I asked for a lid and a Baylor or Taylor not fully sure also caught an attitude. I’m not sure what is going on at this location but it use to be my favorite Dairy Queen to go to but not anymore. They should get name tags because the worker from 2 weeks ago hesitated on giving me her name.
Ellie M
Great selection, clean, fast service and friendly staff.
Emma
Best Ice cream in this area.
Rickie Burman
Typical Dairy Queen. Take out only, no dining in.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hot Fudge, Snickers Brownie Blizzard Treat
Mackenzie and crew just had three people walk out of their lobby and go to other ice cream stores due to mismanagement and poor customer service. 10/6 750p - watch the tape ownership. The drive through line was long and there wasn’t many in the lobby so I parked and went in. It was taking forever and no one was coming to the window and I saw at least five different employees. I saw the car that arrived after me and got in the drive through leave with their ice cream as the line began to get serviced in the lobby. I remained patient as I thought the cashier would keep taking orders as she touched money and the trash can in the lobby. Instead she began to make ice cream without washing her hands. The person behind me said, “I’m going down the road,” and left. I then approached the counter to speak to the employee with a headset to ask if someone could serve the customer in front of me and me, that we had been waiting a while. She first looked at my dumbfounded that I would speak to her and then said, “There’s only one person working the counter,” than started talking on the headphone, ignoring my request from her manager. From behind her, the girl making ice cream with unwashed hands said, “I’m the manager, what’s the problem?” I was taken aback by that response and whom the manger was because she wasn’t following health department regulations and asked me what my problem was instead of how she can help me. During all this, the customer in front of me stated, “I’m going somewhere else,” and left. I explained to the manger that the drive through line was long, so I came in the lobby and that the drive through was getting serviced but not the lobby. She stated that was because someone ordered six hotdogs in the drive thru so she left the front counter to make those…. I asked her why if her response to the delay was because only one person works the counter, why did she allow a five person line to accumulate in the lobby over ten minutes while she worked a drive thru order as it resulted in two people leaving. To which she said nothing. I got her name, Mackenzie, and let her know a third lobby customer would be leaving. They retained 2/5. And I haven’t even said enough about the lack of hand washing. I’m literally waiting in a longer line at Mr. C’s down the road as I write this because I’d rather give me time and money to any shop, but this one. TIME FOR RETRAINING ON CUSTOMER SERVICE AND FOOD SAFETY.
Atmosphere: 1
Service: 1
Kalvin Hang
Dairy Queen
We have been coming here for years. Almost on an annual schedule.
Great service. Happy workers. Great food. They make all their food great. The cones are made perfectly. Really. Such dedication to making the cone perfect. Everyone is always happy coming here.
How can anyone not like ice cream.
Highly recommended
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Reese's Blizzard Treat
404kalvinh
Dairy Queen We have been coming here for years. Almost on an annual schedule. Great service. Happy workers. Great food. They make all their food great. The cones are made perfectly. Really. Such dedication to making the cone perfect. Everyone is always happy coming here. How can anyone not like ice cream. Highly recommended
Good Evening,
I just left the drive thru without purchasing anything due to the fact that the lady at the window was very rude. I pulled up, waited for someone to say something. Nobody came on the speaker from my perspective on the outside of the building. I patiently waited (mind you I am recording for social media handsfree my glasses record so I listened back to my audio on my phone). Anyway, she comes on and says “I see your window isn’t working you NEED to pull up and order instead I have said hello multiple times” very very rude way to handle that situation. Obviously, at this time I can now hear her at the speaker. Rather than entertaining the idea that maybe something was going on with the speaker she assumed it was something I did and was very aggressive in her tone. You only get one time to make a first impression. This was a very bad experience for me.
It's Dairy Queen, of course it's delicious.
there aren't many in the area 😕 directions and photos helped locate
Good ice cream.i usually get their hot dogs
They still have my childhood cherry cone I use to beg for, now I can go get it whenever I want!! 💯
Ladies went out of their way to make sure my great nephew enjoyed his ice cream!!!
I went today around 3ish and told the worker my order was incorrect and she caught an attitude and I asked for her name and why she got upset and she said nothing was wrong and her name was Maddy. I wasn’t going to make a post but about 2 weeks prior my order was correct but I asked for a lid and a Baylor or Taylor not fully sure also caught an attitude. I’m not sure what is going on at this location but it use to be my favorite Dairy Queen to go to but not anymore. They should get name tags because the worker from 2 weeks ago hesitated on giving me her name.
Great selection, clean, fast service and friendly staff.
Best Ice cream in this area.
Typical Dairy Queen. Take out only, no dining in.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hot Fudge, Snickers Brownie Blizzard Treat
Restaurantji Recommends
Mackenzie and crew just had three people walk out of their lobby and go to other ice cream stores due to mismanagement and poor customer service. 10/6 750p - watch the tape ownership. The drive through line was long and there wasn’t many in the lobby so I parked and went in. It was taking forever and no one was coming to the window and I saw at least five different employees. I saw the car that arrived after me and got in the drive through leave with their ice cream as the line began to get serviced in the lobby. I remained patient as I thought the cashier would keep taking orders as she touched money and the trash can in the lobby. Instead she began to make ice cream without washing her hands. The person behind me said, “I’m going down the road,” and left. I then approached the counter to speak to the employee with a headset to ask if someone could serve the customer in front of me and me, that we had been waiting a while. She first looked at my dumbfounded that I would speak to her and then said, “There’s only one person working the counter,” than started talking on the headphone, ignoring my request from her manager. From behind her, the girl making ice cream with unwashed hands said, “I’m the manager, what’s the problem?” I was taken aback by that response and whom the manger was because she wasn’t following health department regulations and asked me what my problem was instead of how she can help me. During all this, the customer in front of me stated, “I’m going somewhere else,” and left. I explained to the manger that the drive through line was long, so I came in the lobby and that the drive through was getting serviced but not the lobby. She stated that was because someone ordered six hotdogs in the drive thru so she left the front counter to make those…. I asked her why if her response to the delay was because only one person works the counter, why did she allow a five person line to accumulate in the lobby over ten minutes while she worked a drive thru order as it resulted in two people leaving. To which she said nothing. I got her name, Mackenzie, and let her know a third lobby customer would be leaving. They retained 2/5. And I haven’t even said enough about the lack of hand washing. I’m literally waiting in a longer line at Mr. C’s down the road as I write this because I’d rather give me time and money to any shop, but this one. TIME FOR RETRAINING ON CUSTOMER SERVICE AND FOOD SAFETY.
Atmosphere: 1
Service: 1
Dairy Queen
We have been coming here for years. Almost on an annual schedule.
Great service. Happy workers. Great food. They make all their food great. The cones are made perfectly. Really. Such dedication to making the cone perfect. Everyone is always happy coming here.
How can anyone not like ice cream.
Highly recommended
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Reese's Blizzard Treat
Dairy Queen We have been coming here for years. Almost on an annual schedule. Great service. Happy workers. Great food. They make all their food great. The cones are made perfectly. Really. Such dedication to making the cone perfect. Everyone is always happy coming here. How can anyone not like ice cream. Highly recommended
Amazing as usual
Atmosphere: 5
Food: 5
Service: 5
Good ? Dilly bar
Parking: Good ice cream, customer over 50 years
Atmosphere: 3
Food: 4
Service: 4
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