Jimmy John's

4998 Highland Rd D, Waterford
(248) 618-0500

Recent Reviews

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Catrina Berry

Placed a online order from jimmy John’s today asked for extra croutons on my wrap they put ZERO on, on my second wrap asked for no tomatoes they put 4 huge slices in the wrap and then didn’t even fold it or CUT IT worst jimmy John’s location I’ve been too

Atmosphere: 1

Food: 1

Service: 1

Jessica N

Waited for over 5 mins to order, no one came on the speaker, then went to go inside, and doors were locked when they weren't closing for another 5 hours! Wow, they could have had a note up or said something instead of making someone wait for no reason

Atmosphere: 1

Food: 2

Service: 1

Danielle

Everytime I place an order for deliver I NEVER GET MY KICKEN RANCH SIDE EVER !?!??

Atmosphere: 1

Food: 1

Service: 1

Alexa Stephens

As much as I love jimmy johns the service here is horrible. My coworkers and I have ordered here for the past three days and every time something is always forgotten from our order. The first time they didn’t even give us our sides and when we called they just told us to come pick it up (even tho we paid to get it delivered) the second time they forgot our straws, and the third time they didn’t give us any condiments. I don’t care as much about the straws and condiments but forgetting a whole part of the meal and then asking us to pick it up when again we paid for delivery is wild.

Service: 1

Andrea Mix

What about this looks to be "E-Z mayo"?
Gross!

Food: 2

Noel Janis

Did a catering order for a three day event with lots of food allergies. They did great!

Food: 5

Service: 5

Mark Taylor

Delicious food the wonderful staff

Atmosphere: 5

Food: 5

Service: 5

Jessica Ery

Hours online says opens at 10am.....obviously employees at this location just doing whatever they want. Doors locked at 1030, employees inside. They came to door and said it doesn't open until 11am. Update your hours on Google or update your employees on the actual hours

Atmosphere: 1

Service: 1

alex bellis

So I don't normally leave reviews for stuff but after the experience I just had I have to say this because maybe I'm wrong, I've ordered Jimmy John's two or three nights in a row now. Tonight I ordered the girl showed up I gave her a 20 for 14-dollar order and asked for three dollars back, a $3 tip to drive a sandwich a mile seems fair to me maybe I'm wrong she informed me she had no change I was able thankfully have enough other change to pay for the meal and still give her the same tip her demeanor was weird and off and the interaction was weird when I called the store it was even more strange but it's basically like it is what it is, I love Jimmy John's but I think I'm going to have to order from a different one now. being honest I've never really had bad experience with the store but the whole interaction was so crazy.i work hard for my money and I don't mind spending it,but not with a company who doesn't care about service....

Atmosphere: 1

Food: 5

Service: 1

Jeffrey Lewis

Small parking lot and not in a super convenient location

Atmosphere: 5

Food: 5

Service: 5

Laine Fleszar

Staff is awesome, delivery is always fast and friendly.

Madison the driver is the best and should definitely get a raise.

Atmosphere: 5

Food: 5

Service: 5

Seth Jacobs

guess I'll have to make the order less complicated next time. I thought no cheese and 2 addons would be heard clearly over the drive through speaker...

Atmosphere: 2

Food: 4

Service: 3

Courtney Oram

5 Stars for Caleb!Helpful, kind..... pushed me though at Jimmy John's eh... on this tough day in my life grabbing lunch here on this particular April Monday.Thank You Caleb, Keep Rocking Out!

Atmosphere: 4

Food: 4

Service: 5

Willie Prince Jr.

Every time I visit Jimmy John’s, I’m consistently impressed by the outstanding customer service from Sean P and Nick L. Their attention to detail and friendly demeanor truly make my experience memorable. Kudos to them for consistently delivering exceptional service!

Atmosphere: 5

Food: 5

Service: 5

Zach Loescher

Great subs and ready when we got there

Atmosphere: 5

Food: 5

Service: 5

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