Waited 30 minutes for a Big Mac and two kids meals, apparently they take care of all the DoorDash deliveries first. I won’t be coming back
Service: 1
Kurt lester
Ordered a big Mac meal and there was a fish sandwich in the box instead. Called the manager and they said we will glady fix it but when my girlfriend went in the next day the manager on duty had a nasty attitude and was being standoffish instead of fixing what they did wrong. Take some accountability for your mistakes and try not to be rude to your customers. The owner is completely useless instead of addressing issues they send you a link to corporate McDonald's like it's thier fault. Take some responsibility for your employees
Atmosphere: 3
Food: 3
Service: 2
Marci Battles
I haven't been to a McD in a number of years and really only like their fish sandwich and of course the fries - come to find out this was the 'breakfast' time and the lunch menu (and the fish was on it) I was short on time, ordered the muffin with canadian bacon, wished I hadn't as the bacon had a slight sour smell as on the verge of going bad - muffin's edges were burnt making the muffin tough - not the employees fault and just reminded me why I stopped buying this overpriced food anyway -
Atmosphere: 3
Food: 2
Service: 4
chris hutchons
I ordered a ten piece meal. I was asked to pull forward along with a few other cars and waited. After a bit they came out with the orders for the cars waiting. I looked at the order on the bag and it was correct. I looked in and could see a box and a bunch of napkins. I got home and it was a 4 piece nugget and a McChicken. I tried to call but there was no answer. I paid $13 for a 4 piece and a McChicken and not to meal I requested.
Service: 1
Bearish Beach
This isn't a bad McDonalds. Drive Thru guy is always cool, it's the order fulfillment that needs additional training and understanding, although my missing parts of my order were every well compensated and much appreciated when I just needed the missing items. They are quick and yes use the McD app, always the easiest it seems. But would just say to those filling the orders, 1) Ensure for Accuracy, it should be very standard business practice and process; 2) Ensure CONDIMENTS are provided, i.e., Ketchup is really a nice thing to add to any size fry order and should be added or at the least ask the customer. Other than that keep working to be better, you asked McD's for a job, they didn't call you out of the blue. Keep the food hot and stop giving out brown, dried up hard fries please.
Atmosphere: 3
Food: 3
Service: 2
Jeremy Sawasky
Ordered online for pickup. Gpt my order and went home only to realize it's missing a sandwich. Wife went back in the next day and the manage said there's nothing she can do about it. Won't be returning to a location that is just going to short me food that I paid for and do nothing about it.
Atmosphere: 4
Food: 4
Service: 1
mark szydlowski
Use the app, best way to get your food now. I ordered 10 mins before and food is waiting on the counter.you also get points on the app for further purchases.
Atmosphere: 5
Food: 5
Service: 5
Michael Ketelhut
I ordered my food before 4 people simple 10 piece nugget meal, everyone else got their meals before me, one had a quarter pounder meal so I know that took some time to make! I asked what was taking so long, I received no explanation on why it was taking so long when asked again what’s taking so long the manager replies, don’t like it go somewhere else! I worked at McDonald’s for 4 years as a cook and then as a maintenance man and I have never heard of any manager ever talking to anyone like that! Some serious customer service training needs to be established at this location do better!
Atmosphere: 1
Food: 3
Service: 1
Samuel Mangas
This location is always quick and done right
Jennifer Swackhamer
It's mcdonald you know what your getting. Staff is awesome here though
Drive thru only, kinda perplexed on what to say about atmosphere: weather was nice, the inside of my car was okay, so how do you give that five stars....?
Atmosphere: 3
Food: 3
Service: 4
Josh
Took my kids to have a bite to eat and could get out and play. They loved it.
Atmosphere: 4
Food: 3
Service: 3
Steve weiss
store couldnt find my mobile order and blamed me, even verified correct location. store manager decided arguing and screaming at me was appropriate. dont go here, go yo burger king down the street
Atmosphere: 1
Food: 2
Service: 1
Rebecca Fraizer
Ordered a single quarter pounder with cheese meal. What I received was a double quarter pounder with no onions. Not only was the burger wrong it tasted old and gross. Took one bite and had to throw it in the trash. The fries also tasted really old and had no salt on them. Every single time I order from this McDonalds there is something either wrong or missing. I get shorted nuggets in the kids meal, I dont get the kids milk I ordered, or I have to ask for the drink after the fact, burger is wrong, fries are missing. I am convinced that the workers at this McDonalds make it a game and take great joy in screwing up people's orders.
No Lil McDonald's Happy Meal toys. Today is 07/01 when the Lil McDonald's Happy Meal toys are supposed to come out. The app for this location says they have Lil McDonald's Happy Meal toys and my receipt says Lil McDonald's Happy Meal toys. Imagine my sweet 4 year old child's surprise to receive an old Sonic toy in his Happy Meal box. He was so disappointed and sad. So it seems this location holds onto to the good new Happy Meal toys and tries to dump off really super old Happy Meal toys. If I had known I would have to another location. There are other reasons but I really feel that this not a well run franchise. Avoid this location.
Drive thru workers have poor customer skills.
Atmosphere: 2
Food: 2
Service: 2
Dan Purple
Incapable of getting your correct order to your car. It's like their favorite hobby to give you someone else's food or completely forget an item in the drive thru. Would rate 0 stars if possible.
Waited 30 minutes for a Big Mac and two kids meals, apparently they take care of all the DoorDash deliveries first. I won’t be coming back
Service: 1
Ordered a big Mac meal and there was a fish sandwich in the box instead. Called the manager and they said we will glady fix it but when my girlfriend went in the next day the manager on duty had a nasty attitude and was being standoffish instead of fixing what they did wrong. Take some accountability for your mistakes and try not to be rude to your customers. The owner is completely useless instead of addressing issues they send you a link to corporate McDonald's like it's thier fault. Take some responsibility for your employees
Atmosphere: 3
Food: 3
Service: 2
I haven't been to a McD in a number of years and really only like their fish sandwich and of course the fries -
come to find out this was the 'breakfast' time and the lunch menu (and the fish was on it)
I was short on time, ordered the muffin with canadian bacon, wished I hadn't as the bacon had a slight sour smell as on the verge of going bad - muffin's edges were burnt making the muffin tough - not the employees fault and just reminded me why I stopped buying this overpriced food anyway -
Atmosphere: 3
Food: 2
Service: 4
I ordered a ten piece meal. I was asked to pull forward along with a few other cars and waited. After a bit they came out with the orders for the cars waiting. I looked at the order on the bag and it was correct. I looked in and could see a box and a bunch of napkins. I got home and it was a 4 piece nugget and a McChicken. I tried to call but there was no answer. I paid $13 for a 4 piece and a McChicken and not to meal I requested.
Service: 1
This isn't a bad McDonalds. Drive Thru guy is always cool, it's the order fulfillment that needs additional training and understanding, although my missing parts of my order were every well compensated and much appreciated when I just needed the missing items. They are quick and yes use the McD app, always the easiest it seems. But would just say to those filling the orders, 1) Ensure for Accuracy, it should be very standard business practice and process; 2) Ensure CONDIMENTS are provided, i.e., Ketchup is really a nice thing to add to any size fry order and should be added or at the least ask the customer. Other than that keep working to be better, you asked McD's for a job, they didn't call you out of the blue. Keep the food hot and stop giving out brown, dried up hard fries please.
Atmosphere: 3
Food: 3
Service: 2
Ordered online for pickup. Gpt my order and went home only to realize it's missing a sandwich. Wife went back in the next day and the manage said there's nothing she can do about it. Won't be returning to a location that is just going to short me food that I paid for and do nothing about it.
Atmosphere: 4
Food: 4
Service: 1
Use the app, best way to get your food now. I ordered 10 mins before and food is waiting on the counter.you also get points on the app for further purchases.
Atmosphere: 5
Food: 5
Service: 5
I ordered my food before 4 people simple 10 piece nugget meal, everyone else got their meals before me, one had a quarter pounder meal so I know that took some time to make! I asked what was taking so long, I received no explanation on why it was taking so long when asked again what’s taking so long the manager replies, don’t like it go somewhere else! I worked at McDonald’s for 4 years as a cook and then as a maintenance man and I have never heard of any manager ever talking to anyone like that! Some serious customer service training needs to be established at this location do better!
Atmosphere: 1
Food: 3
Service: 1
This location is always quick and done right
It's mcdonald you know what your getting. Staff is awesome here though
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Drive thru only, kinda perplexed on what to say about atmosphere: weather was nice, the inside of my car was okay, so how do you give that five stars....?
Atmosphere: 3
Food: 3
Service: 4
Took my kids to have a bite to eat and could get out and play. They loved it.
Atmosphere: 4
Food: 3
Service: 3
store couldnt find my mobile order and blamed me, even verified correct location. store manager decided arguing and screaming at me was appropriate. dont go here, go yo burger king down the street
Atmosphere: 1
Food: 2
Service: 1
Ordered a single quarter pounder with cheese meal. What I received was a double quarter pounder with no onions. Not only was the burger wrong it tasted old and gross. Took one bite and had to throw it in the trash. The fries also tasted really old and had no salt on them. Every single time I order from this McDonalds there is something either wrong or missing. I get shorted nuggets in the kids meal, I dont get the kids milk I ordered, or I have to ask for the drink after the fact, burger is wrong, fries are missing. I am convinced that the workers at this McDonalds make it a game and take great joy in screwing up people's orders.
No Lil McDonald's Happy Meal toys. Today is 07/01 when the Lil McDonald's Happy Meal toys are supposed to come out. The app for this location says they have Lil McDonald's Happy Meal toys and my receipt says Lil McDonald's Happy Meal toys. Imagine my sweet 4 year old child's surprise to receive an old Sonic toy in his Happy Meal box. He was so disappointed and sad. So it seems this location holds onto to the good new Happy Meal toys and tries to dump off really super old Happy Meal toys. If I had known I would have to another location. There are other reasons but I really feel that this not a well run franchise. Avoid this location.
Drive thru workers have poor customer skills.
Atmosphere: 2
Food: 2
Service: 2
Incapable of getting your correct order to your car. It's like their favorite hobby to give you someone else's food or completely forget an item in the drive thru. Would rate 0 stars if possible.
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