McDonald's
7600 Cooley Lake Rd, Waterford
(248) 360-2790
Recent Reviews
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On sunday March 2 2025 around 8:50pm the employee at the window refused me service because I ordered 4 meals ended up going elsewhere and Evan got served in half the time until they figure out their staffing issues I would recommend spending money elsewhere
Service: 1
My daughter and I stop here every few weeks or so for "fast food day". Food is almost always fresh and hot, but the employees often have very blank affects or just seem like they're dead inside. I always want to ask them if they're okay 🫤 When they hand me the food at the drive-thru and I say thanks, many of them have absolutely no response.
Atmosphere: 4
Food: 5
Service: 4
It's hit or miss costumer service is great and other times horrible very bad attitudes of the managers
Atmosphere: 1
Food: 5
Service: 2
I went to this McDonald’s location at about 7:44 with my fiancee and our friend and about 7:48 my fiancee and I was going to sit and wait for our friend at the section that is where the bathroom at and there was this lady who was mopping was extremely rude and disrespectful literally told my fiancee and I that the section we was going to sit is closed and we needed to find else where to sit and she started shaken her head like she was upset with us for even going in that section to sit down and eat and wait on our friend to get his food there was a wet floor sign but my fiancee and I thought that section was already been moped
Atmosphere: 2
Food: 5
Service: 3
Better than most McDonald's
Atmosphere: 5
Food: 5
Service: 5
The last few French fries I ordered (large) it seemed like there was a small fry amount of fries in a large box, the store is cutting costs in my opinion and customers are paying higher prices for much less. Bad McDonald’s I think.
Atmosphere: 3
Food: 1
Service: 3
Not fast at all so slow🤦🏻♀️🤦🏻♀️🤦🏻♀️
Atmosphere: 1
Food: 3
Service: 1
As far as McDonald's goes, this is one of the BEST I've been to. We might visit once a week (twice if it's been a super busy week) and every time we go, they are always very friendly and relatively quick. They also offer our pup a treat whenever she's in the car with us. If you're in the area and have a hankerin' for some fries 🍟 I would definitely recommend this location.
Kid-friendliness: They have a play place at this location.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Filet-O-Fish, Strawberry & Crème Pie, Chicken Mcnuggets, French Fries, Sausage Burrito
Food tasted great, service was not friendly
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Egg Mcmuffin
Rude workers, extremely slow
Food: 3
Service: 2
Recommended dishes: Chicken Mcnuggets, Cheeseburger, Big Mac, World Famous Fries
Restaurantji Recommends
Orders always wrong food cold and for the money all around terrible
Atmosphere: 1
Food: 1
Service: 1
we came for breakfast and one of our hotcakes were cut in half (broke off or something) and we asked to replace the broken one, and they gave us a free three hotcakes and sausage because they had an extra. i come here often and i love how its 24 hours. staff is super nice!
Atmosphere: 5
Food: 5
Service: 5
McDonald's has upped their game. I find in my areas that the service is great and the food is too.
These people are finally getting paid. They are friendly and reliable and work very well together.
I appreciate being able to leave without checking the bag. My online orders are hot and the correct order is delivered.
I go regularly, ive never had a problem and am certain that it would be corrected if i did.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone, Filet-O-Fish, Strawberry & Crème Pie, Mcchicken, Chicken Mcnuggets, French Fries, Sausage Burrito, Mcdouble, Cheeseburger, Egg Mcmuffin, Big Mac, World Famous Fries, Sausage
I found a bright yellow BOX CUTTER in my child’s happy meal when I got home. I called and spoke the manager and general manager and the lack of care was astounding. They basically say whoops sorry, what else do you want from us? And offered me a refund. The fact that they defended themselves and weren’t apologizing profusely is ridiculous. I’ve emailed corporate and waiting for a response.
Service: 1
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