Subway
4212 Highland Rd Suite 400, Waterford
(248) 706-6990
Recent Reviews
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3/22/26 evening the store hours said open, sign was on, and two workers present but was refused service. Don’t say you’re open if you’re not? Maybe manager not aware
Atmosphere: 1
Food: 1
Service: 1
Doors locked with employees inside, website says open until 10pm and they said I had to use drive through at 8pm, with no vehicle that makes it ridiculous.
Atmosphere: 1
Food: 1
Service: 1
I called the restaurant, and the lady hung up on me. I believe it was the manager, and it’s honestly just a depressing staff! Work somewhere else if you’re going to act like that. Remember, you chose to work there.
Atmosphere: 2
Food: 3
Service: 1
honestly i’m sick of this place. everytime i’ve ordered from here they have cancelled my order or told me they were out of something then i go in and it’s full. all the workers are rude and i will never be going here EVER again. honestly this is the worst subway near us!
Atmosphere: 1
Food: 1
Service: 1
Always seem to be waiting on their truck to deliver ingredients. Never any meatballs on meatball Wednesdays. Poorly managed imo
Atmosphere: 2
Food: 2
Service: 2
Great service give them a raise!
Atmosphere: 5
Food: 5
Service: 5
This is the absolute worst subway around. Everytime i go here the staff is incredibly unprofessional, always complaining either about there personal problems or having loud discussions amongst themselves using profanity and do not seem to care one bit that there are customers or young children around.
They seem to take no pride at all in producing a quality product or experience for there customers. And the worst part is that management joins in on these behaviors regularly.
The food is atrocious, last night ordered 2 subs because my wife worked late and it was on the way home. They were sloppy as usual and my sub had no meat. Never again will I go here, my suggestion when it comes to this place...keep driving.
Atmosphere: 1
Food: 1
Service: 1
Gave me a 12 inch instead of the 6 inch I asked for but they couldn't hear me well. Also, took a while to place order at drive thru.
Food: 4
Service: 3
Thanks brendan!
Convenient spot i can always stop to, I hardly go inside an everytime I do the workers are pretty nice and professional. Not too long ago I forgot my cookies, an im forgetful sometimes haha. But we were having a good conversation and I must of forgot too. I came back and brendan he remembered quickly and explained he tried to catch me before I left. Really kind and understandable when you have a good chat, things just happen. Gave me an extra cookie from the inconvenience, and the food was also good.
New favorite spot for sure.
Atmosphere: 4
Food: 5
Service: 5
Labor Day I had the best sandwich I could have ever had made by the most awesome friendly young lady I wish I could remember her name but it was between lunch and dinner
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They close at nine at the place locked up by 8:20
Got here at 8pm and all doors were locked and they were closed despite their hours being adjusted to 10pm on a sunday and posted on the door. There was a worker inside cleaning and giving people dirty looks as they tried to open the door. Someone who pulled up next to us stated they had an online order inside but had no way of getting it because the worker would not come to the door.
Atmosphere: 1
Food: 1
Service: 1
Ive been eating at Subway since I was a little tike & Ive worked at a Subway. This Subway however is by far one of the worst ones. They dont toast the meat correctly when you get a steak sub so its always cold in the middle. They dont proof their bread correctly & the staff here is very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Food is never made timely, online, drive thru, or lobby. Oh the loby is always closed. The only time I ever had good service is when an actual manager was working. Dont waste your time or money just go to the Subway off Pontiac Lake.
Atmosphere: 1
Food: 1
Service: 1
Although it's VERY clear the owner does not see fit to staff properly proven by the 8 people inside in line, the 6 in the drive thru and just 3 people on shift. They all worked very hard, the tall guy was working double time, but it was ridiculously understaffed for such a busy Subway.
Atmosphere: 3
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