Jimmy John's

35155 E Michigan Ave, Wayne
(734) 722-1430

Recent Reviews

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Stacy D

Yall literally can't even make a sub right, EVER. I just got 3 subs and 2 of them ARE WRONG. Every time I go here, my basic sub is wrong. I'm not making crazy requests either. DON'T GO TO THIS LOCATION IF YOU WANT A CORRECTLY MADE SUB. THEY WON'T DO IT.

Atmosphere: 1

Food: 1

Service: 1

Veronica Bauser

I placed an order and waited over an hour. When I called the store the so called manager told me that they tried to deliver it when no one ever came to my home. The driver lied and the manager was terrible trying to blame me having the incorrect phone number. I did have my work number on it. However, they claimed he tried to deliver it and when he couldn’t they tried to call. The driver never came to my house.

Jamila

This is the last time they get my business! Inconsistent service, horrible customer service from the workers, shitty food, etc. I just went there today and got two subs, my bf and I have been pooping nonstop. If you don't want to do your job correctly than don't work there!

Aaron LaDuke

I’ve used the carryout option at this Jimmy John’s location three times, and unfortunately, my experience hasn’t been great. They’ve gotten my order wrong two out of the three times I’ve gone. I expect more consistency from a place that promotes “freaky fast” service—it shouldn’t come at the cost of accuracy. At this point, I’m better off making my own lunch.

Service: 1

Jenna

Henry and Essence were super chill and made me a bomb sandwich. I appreciate when a sandwich is made with love – you can taste the difference. Definitely my favorite Jimmy John's in the area!

Atmosphere: 5

Food: 5

Service: 5

Michael Williams

hot sammich is delicious

Food: 5

Ashanique Jones

Every time I want to give this location the benefit of doubt, and that they will prepare my order as requested, there’s always something wrong. Also, you guys should remove the option of “cut in half” or “add a name”! It must depend on who’s working if they feel like giving the customer the courtesy of doing so…

The customer service is awful! I’ve had a manager tell me once if I have a knife, I can cut it myself and explain how he doesn’t care about tips because he doesn’t get them. That looks real great for this location, very professional. It really sucks because I really love Jimmy John’s. Guess I’m making a longer hike to find a better location.

I would not give this location the time of day or money.

**Please train your staff on proper customer service and to double check they’re making the orders as the customer requested. It really does go a long way***

Atmosphere: 1

Food: 2

Service: 1

Janis Wright-Burden

80% of the time when I attempt to order delivery and pay in cash, I get a call saying they don’t have a driver. They also only accept UberEats orders on the weekends, which is ridiculous.

Atmosphere: 1

Food: 2

Service: 1

Jason Lesniowski

Top notch service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bootlegger Club

Sheryl DeGregorio

They don't have the ability to heat subs.

Atmosphere: 4

Food: 3

Service: 4

John Czarnomski

Says they close at 9pm on google maps. Shows up at 8:10 and no one is here.

Atmosphere: 1

Food: 1

Service: 1

Michael Maliszewski

Good sub but wow have prices skyrocketed everywhere since covid!

Atmosphere: 5

Food: 5

Service: 5

Sharef Mortada

I don’t know who running this place but never have drivers and when they do it takes 30min or more and if they don’t they don’t even call you and tell you ! I called 40 min later and the worker tells me I haven’t had time to call ??so now my lunch break over and I didn’t eat .this is not the first time this has happen plenty of times

Service: 1

Alyssa kreimes

Came here twice in 2 weeks, sandwiches here are the best I’ve had from jimmy johns and the employees are cool!

Atmosphere: 5

Food: 5

Service: 5

Forever Fancy

4-21-24- I brought the large Vito. They placed all the meat and ingredients in the center of the bun. The sub is cut in half and wrapped individually. On both ends of each half there was 2 inches of empty bread on mine and 3 inches on my husband's half. Now next time I have to tell the actual sandwich makers how to make a sandwich correctly, SMH.

Food: 2

Service: 4

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