Tim Hortons
34441 Michigan Ave, Wayne
(734) 729-4391
Recent Reviews
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The best location around! The only location to get orders right! Order from other locations and those locations NEVER put sugar or espresso in my coffees but every time I order from this exact location I never have an issue! The staff is amazing and always get food and drinks correct! Thank you to the staff at this location who take pride in their service.
Atmosphere: 5
Food: 5
Service: 5
So this bizzare experience happened a few weeks ago. I drove into the drive thru to place my order like any other regular morning. I placed my order at the speaker saying please and thank you. Once I got up to the window, the cashier started accusing me of making faces at her before I even got into the drive thru line!! I kindly explained to her she is mistaken and that can't be possible because I drove directly to the drive thru line and I did not even go in the Cafe. She went on and on accusing me of making faces towards her and even went on a rant about grilled cheese sandwiches. All I ordered was a coffee no food at all. I work in the area and I've heard from many people in this area that they have issues with making grilled cheese sandwiches but this still has nothing to do with me. My head still can't wrap around this experience. I got accused of making faces to someone at the drive thru window before even coming up to the window, and I had a to here and rant about grilled cheese sandwiches. Maybe the barista was under the influence, who knows!!
I tried to stop here several times the past two weeks on my way to work. I normally get here about 8:35pm no one comes on the speaker every time I pull around you see the employees inside, but they refuse to take orders. Don’t even acknowledge that you’re sitting in the drive-through.
Service: 1
Ice coffee, a great sour cream donut, and having the 12 grain bagle.
Atmosphere: 5
Food: 5
Service: 5
-5 stars if I could…
I came through the drive-thru about 45 minutes ago and had a very disappointing experience. I only ordered a cup of ice and was about to ask for a cup of water, but the employee cut me off and told me to immediately pull around — no total, just rude service.
At the window, I handed the staff member $1, assuming ice would cost around 50 cents. I then watched him put the full $1 into the tip jar — without any clarification on price or giving me change. That’s not just unprofessional, it's scamming.
As someone with 5 years of experience at Tim Hortons and currently managing another location, I was shocked. I was even considering applying to this location since it's closer to home. After this, absolutely not.
I’ll be calling in the morning to speak with the morning manager. I highly recommend visiting a different Tim’s — this one a total ripoff.
Atmosphere: 1
Service: 1
Love my coffee..always fresh!
This location closes at 9pm I pulled up to the drive thru around 7:20 and the employees told me they don’t serve food/donuts. How can you not serve donuts when I know the Tim bits and donuts sit there for days. I understand not serving food but the donuts are always sitting. I think it’s pure laziness.
Horrible service! Don't advertise open dine in at 530am, when your doors are locked at 7am.
Atmosphere: 1
Food: 3
Service: 1
I absolutely love this place. I am there every morning religiously
Atmosphere: 5
Food: 5
Service: 5
I stopped by and got a caramel macchiato and then on my way out of the driveway, I noticed the lillies growing on the sidewalk. I parked in the parking lot and got out to take a better look, but someone started screaming, hey you, stop! so, I said ok, I was just looking at nature. and I got back in my vehicle and I could hear her screaming at me. I drove away. when I got home, I found a post on the FB Wayne discussion board with a picture of my car and it says that I was vulgar. and how I caused damage. humiliating. I'm never going to another one again
Restaurantji Recommends
Great hard working staff.
Hey, I came in this morning and the food was really good. We got one egg and sausage muffin with no cheese. And we got two cookies one slushy that was special made, and we got a small Coke and the lady was really nice at the desk. We would like to say this is the best Tim Hortons we’ve ever had. I hope you become the number one Tim Hortons and the entire Michigan State.
Atmosphere: 5
Food: 5
Service: 5
Great food Great coffee and friendly staff. I would definitely recommend visiting
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Doughnut, Muffin
The staff here is amazing!! They are always super friendly and very quick with your order. I have been to other Tim Hortons and none of them compare to this one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Bagel, Mocha Cappuccino
this is one of the best Tim Hortons I have been to. I stop in the morning right when open before I go to work at 6am and Debra working drive thru is always so polite and cheerful gets my order right every time. I even stop some times and the afternoon staff is also good. all around good staff good food best coffee and most of all best TIM HORTONS
Atmosphere: 4
Food: 5
Service: 5
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