There no won but a old man all the time and I feel bad about it because they have no one else working there he’s not trying to be slow he is just trying to make it in life oh, and like been the worst subway I’ve ever gone onto in my life and I love Subway and I go to Subway like all the time. I highly recommend if you’re in West branch and she wants Subway to go to the one in the Walmart the old man just said he’s old. He’s really slow. It took him 20 minutes just to make his 6 inch. I feel bad for him, but I don’t, but yeah, I would probably recommend not to go there.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chocolate Chip Cookie
Valerie D
They only had 1 person working on a Sunday evening in the middle of summer, & he wasn't fast. It took around 20 mins to get 2 footlongs & a 6". A sit-down place would've been better @ that rate.
Parking: This is connected to a Shell gas station so you get gas station parking.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Steak & Cheese, Cookies
Megan Kelley
By far, worst service I've ever had. I've only walked away from a server one other time in my life until today. Staff was very rude. My husband and I went in separately as to not leave the kids in the car, and the employee wouldnt make him and my son a foot long cookie because she said it would take too long too make. When I went in, I was trying to ask what kind of sub I should get if I only wanted bacon and cheese on it. She told me I had to pick a sub. I asked what choice would be the cheapest for me to remove everything but the bacon and she said "Lady, I have no idea what you are talking about. What sub do you want?" At this point I was frustrated and responded "a bacon sub" and she said she couldn't do that so I said ok, and I walked away. I know I needed a name of a sub to order it, but I was asking for the easiest simplist sub to make. I don't want to be paying philly cheese streak prices when my butthead of a picky eater only wanted bacon. Like good lord I've working in the fast food/ retail industry for the past two decades. Ive never ever worked with anyone who was ever as miserablely rude and indifferent to customers as this worker was. I thought maybe I was going crazy until my husband came out and said she refused to make the cookie thing, and then I checked out the reviews and realized that we definitely weren't the only ones who've had issues there.
Service: 1
Roland
$13 for a salad? Then I would think the bowl would be full. It was perhaps 25% less salad than any other Subway I've been to. And they always cut up the meat for the salad - except here. I had to ask for a knife.
Atmosphere: 3
Food: 3
Service: 3
Patil Shubham
This was one of the worst places to eat subway at. The staff is negligent towards proportion of serving. Furthermore, the shutdown the table area and put a small sign restricting the eating by space. I missed the sign and sat there anyway by mistake. I was asked in the middle of my meal to get up and leave immediately. I feel even pressured to leave the premise. I agree that my mistake was to miss the sign, but the staff completely ignored common decency towards customers.Please come here to get insulted and eat bad subway
Stephanie Lee (Brett)
Over charge me on my husband and mine sandwich. Both of ares asked for the ham egg and cheese on a flatbread and instead of him I asked if I could do pepperoni instead and she said yes she could do that instead of charging me and she didn't she charged me $4 for the pepperoni and might as well get the ham.
Service: 1
Stephanie Lee
Over charge me on my husband and mine sandwich. Both of ares asked for the ham egg and cheese on a flatbread and instead of him I asked if I could do pepperoni instead and she said yes she could do that instead of charging me and she didn't she charged me $4 for the pepperoni and might as well get the ham.
Service: 1
Google user
The Subway in the West Branch Shell gas station is absolutely ? the best Subway I've ever eaten. I used to manage a Subway spec state for 2 years. The people are the nicest evergreen when sorry handed abs super busy. It might take a little longer than normal, but it's because the food so fresh and the bread is so soft. And they take a lot of care in making your order. They know me so well after 10years that they don't even have to ask what condiments or vegetables I want. They already know. And, there is a reason they call the people who work at Subway Artisan sandwich makers. Because that's exactly what you get from the west branch subway at Shell gas station. So if you want an amazing sandwich go to this Subway it is worth the drive and the wait. I promise you. Sara the manager of the gas station is the best all around
Amy Wakefield
The Subway in the West Branch Shell gas station is absolutely ? the best Subway I've ever eaten. I used to manage a Subway spec state for 2 years. The people are the nicest evergreen when sorry handed abs super busy. It might take a little longer than normal, but it's because the food sofresh and the bread is so soft. And they take a lot of care in making your order. They know me so well after 10years that they don't even have to ask what condiments or vegetables I want. They already know. And, there is a reason they call the people who work at Subway Artisan sandwich makers. Because that's exactly what you get from the west branch subway at Shell gas station. So if you want an amazing sandwich go to this Subway it is worth the drive and the wait. I promise you. Sara the manager of the gas station is the best all around
I love the Italian BMT on Italian bread. Highly recommend ?
Atmosphere: 4
Food: 4
Service: 4
Judi Bowling
Rudest person ever! Walked up to to the counter with my family. The girl working didn’t say hello or even look at us. She just kept making bread. I finally said “excuse me, is there anyone else working because we have been standing here for over 5 minutes with no communication from you. She slammed her hand down and said “I have to make the bread. And you haven’t been standing here for over 5 min”. I said a “hello, i will be with you in a moment” would have been nice. She rolled her eyes and stared slamming things around. She made us stand there for several more minutes and still did not acknowledge us. Terrible place. Do not recommend!!!
Julie
Road trip. Bonus when you can get dinner and gas in one stop. Subway was fresh. Bread was soft. Veggies were fresh. Nice to have leftovers as we agreed even better next day!
Atmosphere: 5
Food: 5
Service: 5
Sandra Tepatti
They were closed, even though right now it says they are open online. They don't update anything for those traveling.
Kim
So very slow!!! My husband waited 20 minutes and there was only 1 person ahead of him. 3 workers and 2 of them ignored him.
There no won but a old man all the time and I feel bad about it because they have no one else working there he’s not trying to be slow he is just trying to make it in life oh, and like been the worst subway I’ve ever gone onto in my life and I love Subway and I go to Subway like all the time. I highly recommend if you’re in West branch and she wants Subway to go to the one in the Walmart the old man just said he’s old. He’s really slow. It took him 20 minutes just to make his 6 inch. I feel bad for him, but I don’t, but yeah, I would probably recommend not to go there.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chocolate Chip Cookie
They only had 1 person working on a Sunday evening in the middle of summer, & he wasn't fast. It took around 20 mins to get 2 footlongs & a 6". A sit-down place would've been better @ that rate.
Parking: This is connected to a Shell gas station so you get gas station parking.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Steak & Cheese, Cookies
By far, worst service I've ever had. I've only walked away from a server one other time in my life until today. Staff was very rude. My husband and I went in separately as to not leave the kids in the car, and the employee wouldnt make him and my son a foot long cookie because she said it would take too long too make. When I went in, I was trying to ask what kind of sub I should get if I only wanted bacon and cheese on it. She told me I had to pick a sub. I asked what choice would be the cheapest for me to remove everything but the bacon and she said "Lady, I have no idea what you are talking about. What sub do you want?" At this point I was frustrated and responded "a bacon sub" and she said she couldn't do that so I said ok, and I walked away. I know I needed a name of a sub to order it, but I was asking for the easiest simplist sub to make. I don't want to be paying philly cheese streak prices when my butthead of a picky eater only wanted bacon. Like good lord I've working in the fast food/ retail industry for the past two decades. Ive never ever worked with anyone who was ever as miserablely rude and indifferent to customers as this worker was. I thought maybe I was going crazy until my husband came out and said she refused to make the cookie thing, and then I checked out the reviews and realized that we definitely weren't the only ones who've had issues there.
Service: 1
$13 for a salad? Then I would think the bowl would be full. It was perhaps 25% less salad than any other Subway I've been to. And they always cut up the meat for the salad - except here. I had to ask for a knife.
Atmosphere: 3
Food: 3
Service: 3
This was one of the worst places to eat subway at. The staff is negligent towards proportion of serving. Furthermore, the shutdown the table area and put a small sign restricting the eating by space. I missed the sign and sat there anyway by mistake. I was asked in the middle of my meal to get up and leave immediately. I feel even pressured to leave the premise. I agree that my mistake was to miss the sign, but the staff completely ignored common decency towards customers.Please come here to get insulted and eat bad subway
Over charge me on my husband and mine sandwich. Both of ares asked for the ham egg and cheese on a flatbread and instead of him I asked if I could do pepperoni instead and she said yes she could do that instead of charging me and she didn't she charged me $4 for the pepperoni and might as well get the ham.
Service: 1
Over charge me on my husband and mine sandwich. Both of ares asked for the ham egg and cheese on a flatbread and instead of him I asked if I could do pepperoni instead and she said yes she could do that instead of charging me and she didn't she charged me $4 for the pepperoni and might as well get the ham.
Service: 1
The Subway in the West Branch Shell gas station is absolutely ? the best Subway I've ever eaten. I used to manage a Subway spec state for 2 years. The people are the nicest evergreen when sorry handed abs super busy. It might take a little longer than normal, but it's because the food so fresh and the bread is so soft. And they take a lot of care in making your order. They know me so well after 10years that they don't even have to ask what condiments or vegetables I want. They already know. And, there is a reason they call the people who work at Subway Artisan sandwich makers. Because that's exactly what you get from the west branch subway at Shell gas station. So if you want an amazing sandwich go to this Subway it is worth the drive and the wait. I promise you. Sara the manager of the gas station is the best all around
The Subway in the West Branch Shell gas station is absolutely ? the best Subway I've ever eaten. I used to manage a Subway spec state for 2 years. The people are the nicest evergreen when sorry handed abs super busy. It might take a little longer than normal, but it's because the food sofresh and the bread is so soft. And they take a lot of care in making your order. They know me so well after 10years that they don't even have to ask what condiments or vegetables I want. They already know. And, there is a reason they call the people who work at Subway Artisan sandwich makers. Because that's exactly what you get from the west branch subway at Shell gas station. So if you want an amazing sandwich go to this Subway it is worth the drive and the wait. I promise you. Sara the manager of the gas station is the best all around
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Raspberry Cheesecake
Quick and easy. Made the way we like it
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love the Italian BMT on Italian bread. Highly recommend ?
Atmosphere: 4
Food: 4
Service: 4
Rudest person ever! Walked up to to the counter with my family. The girl working didn’t say hello or even look at us. She just kept making bread. I finally said “excuse me, is there anyone else working because we have been standing here for over 5 minutes with no communication from you. She slammed her hand down and said “I have to make the bread. And you haven’t been standing here for over 5 min”. I said a “hello, i will be with you in a moment” would have been nice. She rolled her eyes and stared slamming things around. She made us stand there for several more minutes and still did not acknowledge us. Terrible place. Do not recommend!!!
Road trip. Bonus when you can get dinner and gas in one stop. Subway was fresh. Bread was soft. Veggies were fresh. Nice to have leftovers as we agreed even better next day!
Atmosphere: 5
Food: 5
Service: 5
They were closed, even though right now it says they are open online. They don't update anything for those traveling.
So very slow!!! My husband waited 20 minutes and there was only 1 person ahead of him. 3 workers and 2 of them ignored him.
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