Taco Bell / KFC

2995 Cook Rd, West Branch
(989) 345-4525

Recent Reviews

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Great improvement in management and making sure their customers are happy and actually show you they want you to come back food is always good.

Atmosphere: 5

Food: 5

Service: 5

Jeff Nichols

Went in to order our food at 7:35. It is now 8:00 and still have not received the food. Even went up 15 minutes ago to check on it and they said they were still working on it. Could have went to a nice sit down place for time it’s taking to get a damn taco. Terrible all the way around. Won’t be back.

Todd Babcock

Great chilli cheese burritos and service was excellent as well

Atmosphere: 5

Food: 5

Service: 5

Michelle Pritchard

Stop lot always great.

Atmosphere: 5

Food: 5

Service: 5

Pam DP

Stopped for a quick bite between errands. Service was fast at the drive thru. My order was correct and the window attendant was polite and efficient.

Atmosphere: 4

Food: 4

Service: 4

Lois Damerow

We went through the drive thru on a Friday afternoon. The service was amazing!! Very fast! Ordered two luxe boxes. The food was hot and the stk poblano quesadilla was so awesome!! Definitely try those. Staff was awesome!! Kudos to whoever does the hiring.
Thank you so much!

Atmosphere: 5

Food: 5

Service: 5

Kacee Haggadone

We went in on 10/31/2025 never had an issue with this place, but when we got our order today. No sauce for the chicken nuggets when we told them 2 times one while we were ordering and the 2nd time at the windows. Then we got 3 beefy 5 burritos, no nachos cheese or sour cream, just bean. It was overall a little sad knowing we've never had an issue at this place and it wasn't even busy only 1 more car behind us. I hope that they do better, maybe ill go back we dont know yet.

Atmosphere: 3

Food: 2

Service: 2

Caspian Carter

Bridget was awesome, great experience! Thank you!

Service: 5

Nikki Butzin

The famous bowel was cold. The fries were flat hard and crispy. The soft taco shells where hard, only thing good was the biscuits!

Atmosphere: 2

Food: 1

Service: 1

Cathy Czartoryski

The manager is extremely rude and nasty. The rest of the staff was great, apologies for there bosses behavior.

Atmosphere: 5

Food: 5

Service: 1

Bob Urbain

Chicken bowl did not like the chicken it use to be popcorn now it's cubed crap. Go back to popcorn much better an taste better.

Food: 2

Service: 5

noah miller

Good service when I went!

Atmosphere: 5

Food: 5

Service: 5

Jenna Liberty

Do you like feeling joy? If you do then this is the place for you. Depression doesn't stand a chance here, I love life again. Life is beautiful like a quesadilla. God bless

Atmosphere: 5

Food: 5

Service: 5

Leela Krishna Manepalli

Worst KFC Ever tried

Atmosphere: 3

Food: 1

Service: 1

Heather “Heather” Holecek

Lots of employees standing around, lots of customers waiting on food.

Atmosphere: 5

Food: 5

Service: 2

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