Tim Hortons

2960 Cook Rd, West Branch
(989) 343-6844

Recent Reviews

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Jessa Brodie

Stopped in on 6-3-2025 at 9:45 am lady behind the counter was extremely rude. Was charged for a cup of water and a cup of ice and it was the smallest cup she could find and this was after i had already placed a order. Never again with this place.

Theresa Williams

I stopped into my local Tim Horton’s in West Branch this morning for coffee and donuts. There were six employees behind the counter and I waited five minutes and never got waited on. I walked out and the customer that was in front of me walked out as well. I regularly visit this establishment so I was extremely disappointed with this lack of service.

Jon Morgan

Was not given change or a receipt, and upon return to get the change we forgot, we were told theirs nothing they can do since their cameras were conveniently down. Im not sure if it's incompetence or if the dude really needed that 14 bucks, but it's unacceptable. Sad because the coffee is too good to be stifled by one bad employee.

PSYCHIC MEDIUM KENDRA HATLEY

The best coffee in my world

Kaylee

Coffee is always good

Brenda White

Great service

Marci Hubert

I have dietary restrictions for dairy so I'm really picky about what customizations I have for my food. I asked for a BLT with the panini bread here with no mayo and they had no issues doing that change for me! Good service and super nice employees. I always stop here on long trips and they never let me down 💚

Tanner Lee

Corgan and Alexis were fantastic employees. I kept having issues with my card and had no other way to pay and they said don't sweat it. It's free. Have a wonderful day absolutely wonderful people

Derek Bronson

Very slow service. Maybe due to being poorly staffed or understaffed, but 20 minute wait in drive through for a large black coffee is far too long.

julie drumm

Pre ordered bagels and was able to drive through and pick up.

Morgan Scott

i past away coffee

Bob Deschain

I was really surprised at how flaky and nice the croissant was, plus they got one of the best apple fritters out there.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Croissant, Doughnut

Bill Curry

The employees take care of the customers very well especially the one on the afternoon shift👍

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Doughnut

Glenn Campbell

Best coffee in town

Atmosphere: 5

Food: 5

Service: 5

Andrew Knott

Waited 5 min for bagle sandwich.
They then said they were out of eggs and it would be an additional 8 minutes.
I said no and they would not refund my money.

HORRIBLE STORE.

Atmosphere: 1

Food: 1

Service: 1

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