Highland House Carry Out | White Lake

We ordered a large amount of food for our daughter’s grad party. Food was delicious, ready on time, and staff was helpful in loading up everything to our car. Our guests loved the broasted chicken, Greek salad, pastas and of course the breadsticks. Also, Highland House was a better value for our money when we compared to other options.

Atmosphere: 5

Food: 5

Service: 5

We usually order from there often and the food is great. However yesterday my noodles were so overcooked they had a gummy texture and the breadsticks were so salty we couldn't even enjoy them.

Atmosphere: 5

Food: 1

Service: 5

Bought an apple orchard salad, usually delicious. Not this time, rancid walnuts, I ordered feta on the side and it was all over the salad. Also got a chef salad and the lettuce was sub par. Disappointed as we eat there at least twice a month

Food: 1

Service: 3

The food was great as always and so was the service. We wanted to watch the Tigers game but The bartender said that they couldn’t get it. We almost left and went somewhere else. We like to sit at the bar and eat and watch the games, thats the main reason for our visit.

Atmosphere: 3

Food: 5

Service: 5

I am never one to leave a negative review unless warranted, however, the last three orders I have placed something has been forgotten from my order. I placed an order tonight and when I got home the soup I ordered was missing.

The food is excellent but it is super frustrating when it has now been several times.

Food: 5

Service: 1

I never went there I was just doing a Google search.

Isaac. hayley kendall. hayley. are the dream team. I called for a carryout Yesterday around 3 o’clock for an 11 o’clock pick up this morning. I know that they open at 11 so I’m never worried about the five or 10 minutes that sometimes it takes but I come to this store now because being a longtime customer of the Highland House carryout in Highland the last two carry outs I got there the bread was terrible and lasagna was the worst I’ve ever seen it So this morning when I walked in The staff looked at me kind of funny because the person who rang it in yesterday at 3 o’clock rang it in for a pick up today at 3 o’clock. The funny thing about it was that the person on the phone told me they couldn’t do it at 11 o’clock and I said what do you mean I get it from you all the time at 11 o’clock he left the phone and came back and said I’m sorry I didn’t realize it was Thursday tomorrow. It will be ready at 11. I only remember that because of the extra conversation that I took When I walked in at 11 on the dot, obviously the food wasn’t ready No one him hard or stood there, asking for an explanation or asking for a conversation. All four of them turned executed perfectly, and had that salad and breadsticks sitting in front of me within five minutes. I worked in restaurants for about 15 years of my life one of them actually being the Highland House, which was my first job as a 13-year-old boy. I know what the Highland House food supposed to look like and I know what it’s supposed to taste like and the lasagna that I picked up from the Highland House carry out in Highland at zero ricotta cheese in it and very little mozzarella I happen to glance over at the carryout section in the White Lake store and saw that they sell individual lasagnas for $13 That lasagna looked fabulous. It looked like the lasagna I remember every time I get it at the Highland House. Unfortunately, the full pan of lasagna that I paid good money for my customers didn’t even eat it As a matter of fact, one of the customers asked me did I really get this from the house because they go to the Highland House from Flint and told me that they’re lasagna is fantastic The joke of the day was I said back to them I see what you’re saying if I wanted, I guess if I wanted a big pan of mostaccioli, that’s what I would’ve ordered Instead, I got a full pan of lasagna noodles with meat sauce, and a little bit of mozzarella That’s OK though I can have dinner at the Highland House but all my carry outs are going to the Highland House White Lake I hope you will take this criticism for what it is as a learning moment more than a criticism My father Fryklund house every week for most of his life and when my children come home, the first thing they want is a bag of bread and an apple orchard salad So I think I might be a little bit of an authority on what I’m talking about More than anything I have wanted to send this message on the Highland House review in Highland, but I’ve already given them outstanding reviews. Whenever somebody in the car out has gone above and beyond so it won’t let me. Again, the only reason I spend hundreds of dollars monthly got the Highland House for my customers this because of the experience that I got today at the White Lake Highland House carryout I know that you read these reviews and I hope you’ll pass that message onto your staff because being 15 to 30 minutes late for a lunch with my customers is not acceptable Being a pharmaceutical rep and having the opportunity to have lunch with the staff, and with the doctors is critical to my success. I have other choices in the area that I can go to, but because of White Lake I will continue to patronize them and certainly my family and I will have dinner at the Highland House in Highland

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Orchard Salad

Cant go wrong with ribs, bread sticks or pizza. Greek salad is great too

Atmosphere: 5

Food: 5

Service: 5

Overrated - told 20mins for a table which turned into 1 hour, sent appetizer back as tasted like rubber, which I was told was agreed with by the cooks, entrees were average but not worth the 1 hour wait, the place is brown washed walls, no pictures no decor of any kind, has zero ambience, not worth the money. Only good thing was the server ..attentive and polite.

Good food and got the order together quickly. But forgot the cheese sauce for the breadsticks, that we paid extra for :(

Atmosphere: 4

Food: 5

Service: 4

This place really was a disappoint. Placed order, waited in line out the door for thirty minutes, then once getting to the counter..... Can't find my order. Incompetent people. I'll never bother ordering from them again. What a joke.

Atmosphere: 1

Food: 1

Service: 1

Absolutely great food!

I got a takeout order for my friends. The young lady was polite but seriously lacking customer skills. I asked 4 napkins she pointed to a pile on the condiment stand? Really? Then not offered plates or cutlery had to ask 4 cutlery forgot about plates. Excellent food horrible cashier!!!

Atmosphere: 4

Food: 5

Service: 1

I ordered the catering celebration special for takeout, and while the food was very good I was very disappointed upon pickup to find that there was an automatic 20% tip charged to my order. Nowhere on the website is this fee mentioned and it is quite ridiculous on a takeout order. I will not be returning for future catering needs as I will not support a business with these kinds of hidden fees.

Desiree and Jack were great was Jacks first night he did great.. TWO GREAT YOUNG PEOPLE, FOOD GREAT TOO. Was my bday. got a piece ofchocolate also
mmmmmmmm

Atmosphere: 5

Food: 5

Service: 5