Bourbons 72
7741 M-72 E, Williamsburg
(231) 534-8700
Recent Reviews
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The food was fabulous it was our 58th Anniversary we had lobster mushroom soup and asparagus. The ambiance was terrific and the people were wonderful they gave us great service. We felt very special.
We have eaten at Bourbon 72 on more than one occasion. Each time has been a great experience. Food and customer service were always top notch.
Server kept drinks full. Waited 30 mintues for food. Wild Mushroom Soup was exquisite. Tomhawk steak delectable.
Atmosphere: 5
Food: 5
Service: 5
My husband and I went here for our wedding anniversary. Never been and would definitely go back. The food was amazing and the service was great. Highly recommend!
My wife and I have been going for about a decade. I brought my 2 sons yesterday and it was the worst experience I've ever had. The quality started going down 2 years ago but this was just ridiculous. It took nearly an hour for the food to be delivered. When it did come to the table, everything was stone cold. I was told by a member of the waistaff, that the manager was upset because I had said it was ordered nearly an hour ago. His contention was it had only been ordered 48 minutes prior. Bland, cold food. Animosity from the manager. Our waiter was great but the manager made us feel demeaned. An hour for sub-par food compared to prior years when there was only 5 other tables is just sad. Do better. $242 for our cold meals. Nothing was even warm. Again, do better or we won't be back.
Atmosphere: 3
Food: 1
Service: 5
Jennifer was wonderful....very pleasing....went above to help with our dinner....great personality
I had the beat filet I have ever had, it just melted in my mouth! The asparagus and mashed potatoes were very good too. We will definitely be back.
The highlights of our dinner was the bread service and our server Colin. It's really not his fault that the food is super sub par. I really expected more for $150 (for 2 people). Colin is doing a great job, he deserves to work somewhere where the food quality matches his great attitude!
Atmosphere: 3
Food: 1
Service: 5
The best parts of our dinner at Bourbons 72 were the bread service, our server Colin, and the bourbon of course. The food is mediocre at best, definitely not worth the price. My wife ordered the filet, and it came out wildly undercooked (even for my taste, and I'm a mid rare person). We sent it back, and when it came back you could tell that they just stuck the entire plate in the microwave. The mashed potatoes were now dry and overcooked, and the asparagus was mushy. I got the wild boar ribs, and they were dry. We were offered a free desert, but neither of us felt like eating anything else there so we passed. We were discounted 10% which was appreciated. We will not return.
Use to be a great restaurant! Now bad! Cut out taste tester, bread, crab cakes , small menu, drinks expensive Also used to have cream spinach , salmon, chicken! Crab cakes were the best! We will not go there again until they get their menu back! We went there a lot
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
Lovely venue, quiet in an otherwise noisy environment. Great service and the food was very good and reasonably priced. The staff made every effort to make our group happy! Thank you!!
Everything was really good. Claire was our server. She was great! Food was great! The only thing was there was a group of guys that came to dinner and they were very loud. Sorta ruined the atmosphere. Perhaps, there should be a rule of using your inside voice.
If you enjoy a 3 hour dining experience when you only ordered entrees this is your spot. If you expect anything to be done by management for a poor experience you will be mistaken. If you been waiting to pay your bill for 20min they will call security lol. 8 guys show up to eat and gamble after day of golf no reservation. 5 tables in restaurant besides our group maybe 20 guest total including us. We order drinks that take 15 minutes to arrive kinda long but no biggie in this wait they don’t take our order. Drinks are delivered and we are ready to put our food in. After 25 min I ask the manager if our food will be up soon he says yes after 35 min I explain this is getting tough since we didn’t order salad or soup or apps. He replies that it takes 30 minutes to cook a ribeye medium lol maybe they cook them in the oven but it should be 10 minutes on grill I would have said 8 but they were thicker cut. After 45 min I tell the manager if he can do 30 percent off our bill will be good or send a bunch of extra sides out he goes I can do dessert what a joke. I ask to speak to the host while we still have not got food. After a hour our food arrives and so does the host. He says he can do 15 percent and dessert still no great but it is what it is. Says he will send server over to get us desserts. We never see the server he does not get desserts and we ask for our bills. This turns into them calling security on us while we wait another 20-30 minutes for our check. It was insane. No wonder place was less than half full on a Friday night. Manager was a joke host seemed professional enough but not aware of how restaurants should operate. 5 of us left and chose not to gamble which they would of made the extra 15 percent back on us plus more it was only about 115 $ to make things right on our 800$ tab. Out of the 24 guys on our annual trip I can guarantee we will never be back bringing poker chips from now on and staying away from this casino
Atmosphere: 1
Food: 5
Service: 2
First time dining here. It was my wife's birthday. The food was simply incredible. I had prime tenderloin with lobster tail, my wife the ribeye, and our guests the beef stroganoff and walleye. Fantastic! The sides and appetizers absolutely delicious. We will most definitely be back.
Had made reservations so getting a table was quick. Amazing whiskey selection. I had ordered a flight of whiskey and my only complaint there was the tight portion control. Dinner was absolutely amazing. I would return again when I have the chance.
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