I went to Taco Bell Drive thru around 9:30ish. I ask for 2 baja dream freezes everything on the screen was correct. I was even donating to their educational cause. No problem I get to the window the young lady made a baja fountain drink. After I told her that's not what I ordered. Which was fine everyone makes mistakes the second time she still made the wrong drinks. I told her that time it was wrong. She catches an attitude. But I should've been the one upset you took my order ask me to confirm the screen just for me to get to the window and still make My drinks made wrong twice. That third time with her catching an attitude I decided to pull off. If you can't stand your job don't work for fast food. If she would've made it the 3rd time without an attitude I would've been okay. We come to fastfood to spend our money we do expect for our food to be made correctly.
Atmosphere: 1
Food: 1
Service: 1
Lexx T (lexii)
Extremely disappointed with the quality of the tacos. The shells were smashed and breaking apart due to improper preparation and packaging , the meat was barely there, and everything was sloppily thrown together. For the price, I expected at least a decent meal, but this was just sad. Taco Bell, do better. Also I clearly ordered my food with no tomatoes which can be seen in the mobile order and it is WAY too easy to follow given directions! How are you Accommodating those with food allergies if you are not even READING and verifying QUALITY! I’m PISSED and all the manager tonight can say was he was busy unloading a truck though I will be up there to speak to RGM JOSEPH about processing my refund! DO BETTER
Donnalyn Gaines
Did on app added lettuce and tomatoes, but wasn't on my burrito. Was charged $1.50 for the extras too.
Atmosphere: 4
Food: 4
Service: 5
Jodi Hargrave-Thomas
Not my favorite place to go. But, my kids and husband like it.
Sometimes it's good. Sometimes, it's not. Ordered a crunchwrap, and there's not even a teaspoon of beef spread thinly on a corner of it, almost no lettuce, and was folded horribly. I don't know who thought this was acceptable to give to any customer, but they should probably be retrained...
Atmosphere: 4
Food: 3
Service: 4
Fran Z.
Ordered the supreme tacos with Ground Beef, paid extra for extra meat also-- are you kidding me? Each taco had just enough meat to fill the gap of my teeth. There's almost no meat. What were you saving meat for, maybe you are taking it home and sell by per pound. Jokes apart, I had a bad experience due to the lack of meat.
L M
WHY WAS this is my food❓❓ WHERE did it come from❓❓ it was hard surprised a tooth didn’t break Thanks forever ruining the 3-cheese chicken flatbread melt‼️ will NO longer be going to this location
Timothy Oliver
The staff at the drive-thru window in the evenings is very rude seemingly every single time I go there at night during the day no complaints at night horrible
Drive thru was empty so our order was quick. I had a major issue with the pinto-n-cheese I ordered. The beans were dry and even crusty, very little red sauce (this could have been a good thing for the dry beans had there been more of it). It was obvious the beans had sit for quite some time to be that dry. Surprised the person putting the order together would serve this!
Food: 1
Service: 3
Randy James
I'm a "regular" and placed a mobile order Wednesday night around 11:45pm. I literally waited more than 30-minutes in the drive-thru. They were asking people if they were "Door Dash" and turning people away who already waited a super long time in line just to get to the speaker.
I thought I was one of the lucky ones to be allowed through, but when I got my order several minutes later both of my two Challupa shells were rock hard old , instead of soft and fresh like they usually are. It was impossible to eat this trash. Keep in mind these are nearly $6 each!
Their new chicken nuggets I received around 12:30am were obviously sitting there all day. They were all burnt and tasted absolutely disgusting. Rock hard and blackened.
The only good item in my order was the chicken cantina taco because that has to be freshly heated up.
I spent $20 for super old nasty food, and waited more than 30-minutes in the drive-thru for the honor. Never again!
I could have had a really nice sit down Mexican meal, or two large Dominos supreme pizzas for less money.
I'm very disappointed as this is truly unacceptable in 2025. ###
Original post from November 2024:
They turned off the Taco Bell app Monday night when they weren't busy at all, with literally no customers! They were open with the usual number of employees taking payment at the window. It was a very slow Monday night so why intentionally have the app turned off? I didn't have my wallet so I went home empty handed. Extremely disappointed!
Atmosphere: 1
Food: 1
Service: 1
Ben Godlewski
I placed an online order so I could just swing by and grab it on the way to work. I sat in the drive through for 30 minutes before they acknowledged me. I don’t know if they’re just understaffed due to poor management or what but don’t recommend going there if you’re looking for something quick
Atmosphere: 1
Food: 4
Service: 1
jessica wright
The food was all really good. Didn't like the new robot voice talking orders.
Ordered two toasted bacon burritos with no egg and potatoes, please tell me why they gave me two untoasted tortillas with just bacon and cheese in them. So gross lmfao. And paid extra on top of it.
I went to Taco Bell Drive thru around 9:30ish. I ask for 2 baja dream freezes everything on the screen was correct. I was even donating to their educational cause. No problem I get to the window the young lady made a baja fountain drink. After I told her that's not what I ordered. Which was fine everyone makes mistakes the second time she still made the wrong drinks. I told her that time it was wrong. She catches an attitude. But I should've been the one upset you took my order ask me to confirm the screen just for me to get to the window and still make My drinks made wrong twice. That third time with her catching an attitude I decided to pull off. If you can't stand your job don't work for fast food. If she would've made it the 3rd time without an attitude I would've been okay. We come to fastfood to spend our money we do expect for our food to be made correctly.
Atmosphere: 1
Food: 1
Service: 1
Extremely disappointed with the quality of the tacos. The shells were smashed and breaking apart due to improper preparation and packaging , the meat was barely there, and everything was sloppily thrown together. For the price, I expected at least a decent meal, but this was just sad. Taco Bell, do better. Also I clearly ordered my food with no tomatoes which can be seen in the mobile order and it is WAY too easy to follow given directions! How are you Accommodating those with food allergies if you are not even READING and verifying QUALITY! I’m PISSED and all the manager tonight can say was he was busy unloading a truck though I will be up there to speak to RGM JOSEPH about processing my refund! DO BETTER
Did on app added lettuce and tomatoes, but wasn't on my burrito. Was charged $1.50 for the extras too.
Atmosphere: 4
Food: 4
Service: 5
Not my favorite place to go. But, my kids and husband like it.
Kid-friendliness: Yes kid friendly
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheesy Gordita Crunch, Taco Supreme
Sometimes it's good. Sometimes, it's not. Ordered a crunchwrap, and there's not even a teaspoon of beef spread thinly on a corner of it, almost no lettuce, and was folded horribly. I don't know who thought this was acceptable to give to any customer, but they should probably be retrained...
Atmosphere: 4
Food: 3
Service: 4
Ordered the supreme tacos with Ground Beef, paid extra for extra meat also-- are you kidding me? Each taco had just enough meat to fill the gap of my teeth. There's almost no meat. What were you saving meat for, maybe you are taking it home and sell by per pound. Jokes apart, I had a bad experience due to the lack of meat.
WHY WAS this is my food❓❓
WHERE did it come from❓❓
it was hard surprised a tooth didn’t break
Thanks forever ruining the 3-cheese chicken flatbread melt‼️
will NO longer be going to this location
The staff at the drive-thru window in the evenings is very rude seemingly every single time I go there at night during the day no complaints at night horrible
Atmosphere: 3
Food: 3
Service: 3
Food was good but the service is slow
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Mexican Pizza, Soft Taco, Grilled Cheese Burrito
Friendly counter help.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Drive thru was empty so our order was quick. I had a major issue with the pinto-n-cheese I ordered. The beans were dry and even crusty, very little red sauce (this could have been a good thing for the dry beans had there been more of it). It was obvious the beans had sit for quite some time to be that dry. Surprised the person putting the order together would serve this!
Food: 1
Service: 3
I'm a "regular" and placed a mobile order Wednesday night around 11:45pm. I literally waited more than 30-minutes in the drive-thru. They were asking people if they were "Door Dash" and turning people away who already waited a super long time in line just to get to the speaker.
I thought I was one of the lucky ones to be allowed through, but when I got my order several minutes later both of my two Challupa shells were rock hard old , instead of soft and fresh like they usually are. It was impossible to eat this trash. Keep in mind these are nearly $6 each!
Their new chicken nuggets I received around 12:30am were obviously sitting there all day. They were all burnt and tasted absolutely disgusting. Rock hard and blackened.
The only good item in my order was the chicken cantina taco because that has to be freshly heated up.
I spent $20 for super old nasty food, and waited more than 30-minutes in the drive-thru for the honor. Never again!
I could have had a really nice sit down Mexican meal, or two large Dominos supreme pizzas for less money.
I'm very disappointed as this is truly unacceptable in 2025.
###
Original post from November 2024:
They turned off the Taco Bell app Monday night when they weren't busy at all, with literally no customers!
They were open with the usual number of employees taking payment at the window. It was a very slow Monday night so why intentionally have the app turned off?
I didn't have my wallet so I went home empty handed.
Extremely disappointed!
Atmosphere: 1
Food: 1
Service: 1
I placed an online order so I could just swing by and grab it on the way to work. I sat in the drive through for 30 minutes before they acknowledged me. I don’t know if they’re just understaffed due to poor management or what but don’t recommend going there if you’re looking for something quick
Atmosphere: 1
Food: 4
Service: 1
The food was all really good. Didn't like the new robot voice talking orders.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Soft Taco, Cheesy Gordita Crunch
Ordered two toasted bacon burritos with no egg and potatoes, please tell me why they gave me two untoasted tortillas with just bacon and cheese in them. So gross lmfao. And paid extra on top of it.
Food: 2
Service: 2
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