I was at this location at 7:58 pm and they would not serve me nor my daughters!!! The 3 individuals working there said they close at 8pm... I told them it wasn't 8pm yet and they said even if they wanted to serve me they could not because the machinery was shut down and they were cleaning!!! THEN IF THAT'S THE CASE, SHUT DOWN AT 7PM OR 7:30 THEN RIGHT!! Where I come from, you serve until it's time to close and most of the time it ran over a few minutes... I just don't get it anymore as these so called corporate business just don't get nor do they care about customer service... I will not be visiting any Starbucks coffee shops after this experience!!!
Atmosphere: 1
Food: 1
Service: 1
Gail Peevy
Love coming here with my daughter. They have everything you can think of when it comes to coffee...
Atmosphere: 5
Food: 5
Service: 5
Melissa Notenbaum
Service was good. The Starbucks was clean but I ordered a chocolate covered Strawberry cappuccino. It was horrible it didn't taste like strawberries at all and the chocolate you couldn't really taste either. And kept getting stuck in the
Atmosphere: 4
Food: 2
Service: 4
MichelLe Williams
One girl working by herself and she was putting put orders perfectly.
Food: 5
Service: 5
Angie Person
I've only been to a couple Starbucks but definitely know what a large drink looks like. I paid for a large and got a small. That's wrong to take advantage of someone.
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Frappuccino
Pete Gonzales
Have never been to Starbucks
Ovidio Echeverria
If you want some hot chocolate or coffee for the cold winter months of Michigan, this place is for you. The hot chocolate in the lattes is amazing and will keep you up, but it does not include any sugary liquids or snacks. I like that the interior is very dark, giving the place a vibe. Employees are usually very nice, too. Overall, this place is recommended. ? ☕
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Mariela Puente
Disappointed because they closed around 7:09 the ladie said it was closed but it says closed at 8!!they were already cleaning everything 3 customers were waiting on line as well and they looked disappointed too last time I came around 8 am it wasn’t open until 8:24
Atmosphere: 1
Food: 1
Service: 1
Jakeb Jordan
Closed early, had me sitting waiting while they hid in the back at 7:40 when they closed at 8. Pathetic and lazy.
Fast and friendly customer service. Our Caramel Ribbon Crunches were made to perfection. Was so good, I finished mine before I could take a picture ?
Atmosphere: 5
Food: 5
Service: 5
Chad Weidenfeller
Only one occasion have I had a mistake on my order. Lots of options. And can customize things on their menu.
Atmosphere: 4
Food: 5
Service: 5
Andrea
Very kind Barista. Unfortunately didn’t catch her name. Orders were correct and they even had heavy whipping cream for me!!
IRENE’S GMAIL
10 STARS if I could.My first time to this location because I am passing through from Michigan. Kalli was so kind, patience and nice even though she saw that the line was getting long. She kept her cool and poise. I know that working in the customer service industry these days is a nightmare, so I am thankful and grateful that she can still manage to make my day a little better.Great hire manager. She definitely need a raise.
Karl Redd (Redd)
Excellent place to go for hot coffee and a whole bunch of other flavored hot or cold drinks. And seeing the pretty women around helps too. Lol. Peace people and stay safe.
Didn't go there
I was at this location at 7:58 pm and they would not serve me nor my daughters!!! The 3 individuals working there said they close at 8pm... I told them it wasn't 8pm yet and they said even if they wanted to serve me they could not because the machinery was shut down and they were cleaning!!! THEN IF THAT'S THE CASE, SHUT DOWN AT 7PM OR 7:30 THEN RIGHT!! Where I come from, you serve until it's time to close and most of the time it ran over a few minutes... I just don't get it anymore as these so called corporate business just don't get nor do they care about customer service... I will not be visiting any Starbucks coffee shops after this experience!!!
Atmosphere: 1
Food: 1
Service: 1
Love coming here with my daughter. They have everything you can think of when it comes to coffee...
Atmosphere: 5
Food: 5
Service: 5
Service was good. The Starbucks was clean but I ordered a chocolate covered Strawberry cappuccino. It was horrible it didn't taste like strawberries at all and the chocolate you couldn't really taste either. And kept getting stuck in the
Atmosphere: 4
Food: 2
Service: 4
One girl working by herself and she was putting put orders perfectly.
Food: 5
Service: 5
I've only been to a couple Starbucks but definitely know what a large drink looks like. I paid for a large and got a small. That's wrong to take advantage of someone.
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Frappuccino
Have never been to Starbucks
If you want some hot chocolate or coffee for the cold winter months of Michigan, this place is for you. The hot chocolate in the lattes is amazing and will keep you up, but it does not include any sugary liquids or snacks. I like that the interior is very dark, giving the place a vibe. Employees are usually very nice, too. Overall, this place is recommended. ? ☕
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Disappointed because they closed around 7:09 the ladie said it was closed but it says closed at 8!!they were already cleaning everything 3 customers were waiting on line as well and they looked disappointed too last time I came around 8 am it wasn’t open until 8:24
Atmosphere: 1
Food: 1
Service: 1
Closed early, had me sitting waiting while they hid in the back at 7:40 when they closed at 8. Pathetic and lazy.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Fast and friendly customer service. Our Caramel Ribbon Crunches were made to perfection. Was so good, I finished mine before I could take a picture ?
Atmosphere: 5
Food: 5
Service: 5
Only one occasion have I had a mistake on my order. Lots of options. And can customize things on their menu.
Atmosphere: 4
Food: 5
Service: 5
Very kind Barista. Unfortunately didn’t catch her name. Orders were correct and they even had heavy whipping cream for me!!
10 STARS if I could.My first time to this location because I am passing through from Michigan. Kalli was so kind, patience and nice even though she saw that the line was getting long. She kept her cool and poise. I know that working in the customer service industry these days is a nightmare, so I am thankful and grateful that she can still manage to make my day a little better.Great hire manager. She definitely need a raise.
Excellent place to go for hot coffee and a whole bunch of other flavored hot or cold drinks. And seeing the pretty women around helps too. Lol. Peace people and stay safe.