Consistently good drinks, safe place to hang out. Terrific music mix.
Atmosphere: 5
Food: 5
Service: 5
Marley Betz
Cute little Biggby spot. My husband and I both used to exclusively go to this location when we had a Biggby craving. Sadly, today we both ordered maple bourbon lattes with oat milk due to a dairy/nut allergy and when I asked the barista specifically if they had been made with oat milk to confirm she told me flat out “yes”. I took 3 sips of the drink before I realized it had been made with dairy. Both my husband and I were ill from only a few sips. It’s okay if you make a mistake but own up to it instead of risking the health of your customers. The barista who took our order was bright and cheerful though which is why I gave it 2 stars.
Atmosphere: 4
Food: 1
Service: 2
Amanda Miller
Good service chain store. Thanks!
Amelia Budny
Made a mistake again going to this Biggby. Anytime I order from this biggby online my order gets changed. Ordered iced coffee and got a hot coffee, they would not remake my drink without charging me. Like just give me a cup of ice.
Bill, it won't let me respond to you. I've had issues with online ordering at least 3 times this summer.
Atmosphere: 3
Food: 3
Service: 1
christine chavez
Today was my first time trying Biggby! The customer service was awesome! The two ladies working were friendly and very welcoming! I tried the mocha mocha was delicious!! I found my coffee spot!!
Atmosphere: 5
Food: 5
Service: 5
kevin redington
Great staff. Delicious drinks. The only problem is: They can never get the temperature right here. It's always freezing or too hot.
Atmosphere: 3
Food: 5
Service: 5
Lucy Root
Great coffee
Atmosphere: 5
Service: 5
N
Everyone is always very friendly, store is clean, and food/drink is always made correctly. Only complaint is no electronic tips!! Very important for baristas. Please consider adding this as an option for credit/debit users.
Atmosphere: 5
Food: 5
Service: 5
Jacob Mulcahy-Miller
Amazing place with amazing staff if only their credit card machine allowed me to tip. It's a huge disappointment because I never carry cash on me and it would be a great way to show them that they are providing an amazing service to me every time I come in. Would love it if management would work on this. Great place!!!
This is my local Bigby and I'm there every few weeks. The baristas are always not only polite but go out of their way to help me, and I really appreciate that. I find the interior a little sparse, which is kind of odd and the one available bathroom is a little dark and scary. The bagels are really good. The coffee is usually fine... very sweet, but honestly who comes to Bigby for very good coffee? Sometimes I find it to be a little weak, but otherwise I have no complaints. I always enjoy coming here.
Amina
Sully and Zach are great baristas at this location! The drinks came out perfect and awesome customer service😁
Kate Martin
My favorite Michigan coffee spot!
Kassie Henderson
My thing is that the baristas are always so nice early in the morning, they should get raises bc they are so sweet
Consistently good drinks, safe place to hang out. Terrific music mix.
Atmosphere: 5
Food: 5
Service: 5
Cute little Biggby spot. My husband and I both used to exclusively go to this location when we had a Biggby craving. Sadly, today we both ordered maple bourbon lattes with oat milk due to a dairy/nut allergy and when I asked the barista specifically if they had been made with oat milk to confirm she told me flat out “yes”. I took 3 sips of the drink before I realized it had been made with dairy. Both my husband and I were ill from only a few sips. It’s okay if you make a mistake but own up to it instead of risking the health of your customers. The barista who took our order was bright and cheerful though which is why I gave it 2 stars.
Atmosphere: 4
Food: 1
Service: 2
Good service chain store. Thanks!
Made a mistake again going to this Biggby. Anytime I order from this biggby online my order gets changed. Ordered iced coffee and got a hot coffee, they would not remake my drink without charging me. Like just give me a cup of ice.
Bill, it won't let me respond to you. I've had issues with online ordering at least 3 times this summer.
Atmosphere: 3
Food: 3
Service: 1
Today was my first time trying Biggby! The customer service was awesome! The two ladies working were friendly and very welcoming! I tried the mocha mocha was delicious!! I found my coffee spot!!
Atmosphere: 5
Food: 5
Service: 5
Great staff. Delicious drinks. The only problem is: They can never get the temperature right here. It's always freezing or too hot.
Atmosphere: 3
Food: 5
Service: 5
Great coffee
Atmosphere: 5
Service: 5
Everyone is always very friendly, store is clean, and food/drink is always made correctly. Only complaint is no electronic tips!! Very important for baristas. Please consider adding this as an option for credit/debit users.
Atmosphere: 5
Food: 5
Service: 5
Amazing place with amazing staff if only their credit card machine allowed me to tip. It's a huge disappointment because I never carry cash on me and it would be a great way to show them that they are providing an amazing service to me every time I come in. Would love it if management would work on this. Great place!!!
Always great coffee
Restaurantji Recommends
This is my local Bigby and I'm there every few weeks. The baristas are always not only polite but go out of their way to help me, and I really appreciate that. I find the interior a little sparse, which is kind of odd and the one available bathroom is a little dark and scary. The bagels are really good. The coffee is usually fine... very sweet, but honestly who comes to Bigby for very good coffee? Sometimes I find it to be a little weak, but otherwise I have no complaints. I always enjoy coming here.
Sully and Zach are great baristas at this location! The drinks came out perfect and awesome customer service😁
My favorite Michigan coffee spot!
My thing is that the baristas are always so nice early in the morning, they should get raises bc they are so sweet
Atmosphere: 5
Food: 5
Service: 5
Good coffee
Atmosphere: 4
Service: 4
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