Dunkin'
608 S Hewitt Rd, Ypsilanti
(734) 434-9380
Recent Reviews
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They didn’t answer my calls when I was tryna order something
Made my order wrong
Atmosphere: 1
Food: 1
Service: 1
This is my first time trying Dunkin’ and they made my order DISGUSTING! Where in your life does this contain 2 cream? Highly disappointed and the hash browns taste like they’ve been sitting in the oven waaaay too long. You can literally smell them before you taste them. Will not be supporting this location or possibly any Dunkin locations after this. To top it off, they DONT ANSWER THEIR PHONE!!!!
Atmosphere: 1
Food: 1
Service: 1
Ordered a turkey egg croissant and it taste like it was spoiled and cooked in kerosene!
Food: 1
Service: 2
my drink ended up being wrong during a rush and they took the time to remake it and ensure that it tasted right, great people !!
Sometimes I get what I ordered!
This location never seems to run efficiently or accurately.
Food: 3
Service: 2
Worker on phone 10mins drive thru
Atmosphere: 1
Food: 1
Service: 1
I love Dunkin and only went out of my way from Ann Arbor to this location because it was raining and the new location downtown is not open yet. The two times I’ve been here, they have either been totally out of strawberry or had to remake the green tea. Service also just generally feels very slow. This last time, after they remade the green tea, my strawberry refresher was nothing like what I get at the other stores. It had little to no flavor. Looking forward to the new store downtown in Ann Arbor so I can just go there instead.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Croissant
I came here with a group of friends, everyone got their food late. All the food I ordered was stale and bad
Atmosphere: 1
Food: 1
Service: 1
Do you have 45 minutes to burn? Interested in getting a bag of food you didn't order? Interested in not being prioritized when trying to get the correct order? Then this place is for you.
Much better options are just around the corner: DJ's on Packard and Dom's on Washtenaw.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
First and last time there! The bagel bites I got were moldy and bitter 🤢 the service wasn’t any better.
Atmosphere: 5
Food: 1
Service: 2
Literally watched a girl eating while putting the food in the tray above her with the same gloves on.
I went through the drive-through
(which always takes 10 min despite no line inside or out) and got my usual mocha frozen drink. It like tasted like syrup crap. I went back and had it remade but tasted awful again. Super sad this was my fav frappe but just look at this DARK SYRUP DRINK soo gross. I felt bad, but I went back in and they did refund my money. My stomach aches
Atmosphere: 2
Food: 1
Service: 3
I ordered on the kiosk and they forgot to make my order
Service: 1
I waited 20 minutes in line for an iced coffee and 2 donuts. Got the items the coffee was way wrong and the donuts were wrong. Drove back up there got my coffee corrected and somehow while they are standing in front of the case asking me what donut I want they still managed to grab the wrong donuts. Wasted an hour of my life and still never got the correct items.
Food: 1
Service: 1
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