I have tried this place once from doordash and it was so gooodddd I forgot the sandwich name but it was a turkey one
Vegetarian options: Anything with veggies
Atmosphere: 5
Food: 5
Service: 5
Adelaide Roell
I really like this jimmy johns, they keep it very clean for being in a college town and the staff is very friendly
Atmosphere: 5
Food: 5
Service: 5
Shane
Ordered 2 sandwiches and one is missing from order. Called and didn't even get an apology. "Come back and we'll replace it" flatly. Previous time the employee was so high he was incoherent - eyes super red and confused. No one cares, avoid this location.
Atmosphere: 1
Food: 1
Service: 1
John Kumpelis
Didn't have cup for soda that I purchased with combo meal.
Atmosphere: 2
Food: 3
Service: 1
Tommie Hitz
Have placed multiple delivery orders through the app. My last 3 orders were never delivered and I never received a refund when I called about them. WILL NEVER ORDER FROM THIS LOCATION AGAIN!
Service: 1
A “D” G
I received a voicemail from Jake yesterday for an interview today at 1:00. I called back and left a message asking for the address. Jake texted me the address as 537 Broadway. I showed up to Broadway St and found there is no such address. I looked up on the internet and saw there is a store at 537 Cross St. This store was closed about 2 years ago but has reopened. I called the customer service number and talked to Carly and was a mess. Carlytold me she couldn't do anything for me. Her supervisor, Christina was worse. She saw no problem with Jake giving me the wrong address. Even though it was 10 miles from the store and she couldn't explain how anyone could misspell Cross as Broadway. I told her I had filled out an online complaint form. When she looked it up she asked for my name. When she opened the complaint she told me that I pronounced my name incorrectly. Is she that stupid??!! According to the customer service representatives when you call them your complaint doesn't go anywhere beyond them. I was told by the supervisor that I will never talk to anyone higher up than her. This store needs to be shut down. When I called human resources I was transferred to a company in a foreign country where the employees barely speak English and definitely DON'T comprehend English!! When you place a complaint online it says you will be contacted in less than 48 hours. Total lie!!!! They don't care!!!!
Michael Bowman
Like they say, Freaky Fast!
Atmosphere: 5
Food: 5
Service: 5
James Hudgins
This has to be the worst Jimmy Johns I ever been to. Avoid and save your money 3.3 stars says it all.
Atmosphere: 1
Food: 1
Service: 1
April Calkovsky
I ordered at 12:06pm. It is 12:54pm. They told me at 12:34 that it was on the way. I will never order from them again. So much for fast service.
Atmosphere: 1
Food: 1
Service: 1
Nawzir Deys
The workers are so rude and hostile, very unwelcoming vibe, the female worker was exiting and nearly hit me with the door, and had the audacity to glare at me, the least you could do is apoligize when i had to dodge out the way to avoid getting my head slammed
My favorite sandwich from Jimmy John's is the Club LuLu. I tweak it, just a little with onions and provolone cheese. It is the best thing since chocolate!If you haven't tried a sub from here, I highly recommend it. They're always polite and always deliver quickly.
Atmosphere: 5
Food: 5
Service: 5
Dionne Brooks
Good food and good people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roti John
Ash Juliet
Mayo packets don’t exist here I guess
Anon Nymous
Normally this place is great but the past couple of orders have been wrong and not freaky fast.
Mike McDowell
Best Jimmy John's in all of Ypsilante! Excellent and speedy service!
I have tried this place once from doordash and it was so gooodddd I forgot the sandwich name but it was a turkey one
Vegetarian options: Anything with veggies
Atmosphere: 5
Food: 5
Service: 5
I really like this jimmy johns, they keep it very clean for being in a college town and the staff is very friendly
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 sandwiches and one is missing from order. Called and didn't even get an apology. "Come back and we'll replace it" flatly. Previous time the employee was so high he was incoherent - eyes super red and confused. No one cares, avoid this location.
Atmosphere: 1
Food: 1
Service: 1
Didn't have cup for soda that I purchased with combo meal.
Atmosphere: 2
Food: 3
Service: 1
Have placed multiple delivery orders through the app. My last 3 orders were never delivered and I never received a refund when I called about them. WILL NEVER ORDER FROM THIS LOCATION AGAIN!
Service: 1
I received a voicemail from Jake yesterday for an interview today at 1:00. I called back and left a message asking for the address. Jake texted me the address as 537 Broadway. I showed up to Broadway St and found there is no such address.
I looked up on the internet and saw there is a store at 537 Cross St. This store was closed about 2 years ago but has reopened.
I called the customer service number and talked to Carly and was a mess.
Carlytold me she couldn't do anything for me.
Her supervisor, Christina was worse. She saw no problem with Jake giving me the wrong address. Even though it was 10 miles from the store and she couldn't explain how anyone could misspell Cross as Broadway.
I told her I had filled out an online complaint form. When she looked it up she asked for my name. When she opened the complaint she told me that I pronounced my name incorrectly. Is she that stupid??!!
According to the customer service representatives when you call them your complaint doesn't go anywhere beyond them. I was told by the supervisor that I will never talk to anyone higher up than her.
This store needs to be shut down.
When I called human resources I was transferred to a company in a foreign country where the employees barely speak English and definitely DON'T comprehend English!!
When you place a complaint online it says you will be contacted in less than 48 hours. Total lie!!!!
They don't care!!!!
Like they say, Freaky Fast!
Atmosphere: 5
Food: 5
Service: 5
This has to be the worst Jimmy Johns I ever been to. Avoid and save your money 3.3 stars says it all.
Atmosphere: 1
Food: 1
Service: 1
I ordered at 12:06pm. It is 12:54pm. They told me at 12:34 that it was on the way. I will never order from them again. So much for fast service.
Atmosphere: 1
Food: 1
Service: 1
The workers are so rude and hostile, very unwelcoming vibe, the female worker was exiting and nearly hit me with the door, and had the audacity to glare at me, the least you could do is apoligize when i had to dodge out the way to avoid getting my head slammed
Restaurantji Recommends
My favorite sandwich from Jimmy John's is the Club LuLu. I tweak it, just a little with onions and provolone cheese. It is the best thing since chocolate!If you haven't tried a sub from here, I highly recommend it. They're always polite and always deliver quickly.
Atmosphere: 5
Food: 5
Service: 5
Good food and good people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roti John
Mayo packets don’t exist here I guess
Normally this place is great but the past couple of orders have been wrong and not freaky fast.
Best Jimmy John's in all of Ypsilante! Excellent and speedy service!
Parking: Free parking for all!
Kid-friendliness: Kids love it very friendly
Wheelchair accessibility: They have I
Atmosphere: 5
Food: 5
Service: 5
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