McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
166 James L Hart Pkwy, Ypsilanti
(734) 485-4210
About McDonald's
Customers' Favorites
McDonald's Reviews
My boyfriend spent 20 minutes waiting in the drive thru. Not a huge deal, but when he got home which is 5 minutes away we unwrapped his chicken sandwich and it was burnt to the point it looked like a hamburger patty. Nuggets were cold and pop was flat
I went thru drive thru at 11pm the lady told me she wasn’t taking orders. I ask why when your lights are on and it 24 hours. She told me she had no one there. I ask her name for I can call corporate. She told me to get the hell out of here. This is ridiculous she needs to be fired.
My boyfriend and I spent over 30 minutes in the drive through reserved spot, after a huge group of your teenage employees laughed and joked at us. Finally my boyfriend went into the store and had to wait another 15 minutes, they had been dropping food on the floor and laughing about it, giving MULTIPLE people their food before my boyfriend received ours. When we did finally get our food they didn’t apologize, they gave us our order finally and went straight home, and when we...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's is a fast-food restaurant that offers a variety of meals and beverages. The staff is generally professional, with some exceptions, and they work hard to ensure customer satisfaction. The restaurant provides a convenient service, though the ordering process has become more automated in recent years. Customers have a mixed experience, with some praising the efficiency and others finding the staff to be dismissive or rude at times. However, there are positive notes about specific team members, like Trisha, the manager, who is described as a sweetheart and makes customers feel welcome. Ricky, another staff member, has been recognized for his kindness at the drive-thru, even waving at children. Many customers enjoy the best egg, bacon sandwich and hash brown combination, with well-cooked biscuits and crispy hash browns. The restaurant is also noted for being kid-friendly, with Happy Meals and proximity to local parks. Some feedback suggests that communication could be improved, especially regarding product availability during busy hours. Overall, McDonald's continues to serve millions of people year-round with a mix of experiences.