The customer service wasn’t good at all. The burgers were cold and seems like they were already made before we ordered and the only thing fresh were the fries. They also didn’t have any lemonade available.
Atmosphere: 2
Food: 2
Service: 2
Inna Smith
What a terrible place. Rude staff, cold food, non functioning custard machines, hang up on their customers, and its "not their fault" Never again
Atmosphere: 1
Food: 1
Service: 1
Josh
In the daytime it's fire after dark cold messed up orders
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fingers
Oranaya Morris
Austin and the staff were really friendly 10/10 customer service and food.
Atmosphere: 5
Food: 5
Service: 5
Cole Singelis
Good food but it takes 50 mins to come out after asking for an eta multiple times while employees sit on their phones and fold boxes…insane
Atmosphere: 1
Food: 5
Service: 1
Bob C
Service was outstanding and the food was just as good
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries, Chicken Sandwich
K M
We've tried this place 3 times, and have officially given up. We were expecting them to get better because they are a new setup but the service and food is actually getting worse.
Yesterday I placed an online order at noon with a scheduled pickup at 7:30. Showed up at 7:30 and was told verbatim "ya, maybe come back around 8:30, as you can see we are really busy". The entire place was full of people waiting for food. If my app order which was placed 6.5 hours in advance was an hour late, I can't imagine how long it would take for walk in customers.
Anyway, the burgers sucked, all of them. A tiny dab of ketchup, a tiny piece of cheese and an itsy bitsy burger so small the buns lay almost flat with each other.
Not only are the burgers bad, the customer service is the worst. The 3 times I've been there, the girl behind the register is sitting on her phone and after she finishes sending her text she will come and help you.
Yesterday there was zero apologies about the wait, very poor customer service. Their ice machine has the good ice, so 2 stars for that.
Atmosphere: 3
Food: 2
Service: 1
Dawn D
You must try it. Chicago approved.
Atmosphere: 5
Food: 5
Service: 5
Laura Stacy
Food was cold took forever for it to be done, burger way smaller than the bun , bun was kinda hard , rather go to White Castle !
Ordered 30 min before I showed up then I guess they had computer problems because my order wan not even started. So waited another 25 minutes till my food was completed. Not a place to go in a hurry even if you order ahead of time. This was my first time at a savvy slider not sure if I will return.
Atmosphere: 3
Food: 5
Service: 1
Andrew Scott
Man you guys better get some help up in there sat in the lobby for 22 minutes and didn’t even get my order taken won’t be back to this location at all
Service: 1
Bryan C
Ordered for pickup - waited another 30 min after a 20 min drive there 👎🏼
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fries
Vickie Webb
We really enjoyed the food and the service. I am now hooked on the tenders and I've never been a fan of tenders.
The customer service wasn’t good at all. The burgers were cold and seems like they were already made before we ordered and the only thing fresh were the fries. They also didn’t have any lemonade available.
Atmosphere: 2
Food: 2
Service: 2
What a terrible place. Rude staff, cold food, non functioning custard machines, hang up on their customers, and its "not their fault" Never again
Atmosphere: 1
Food: 1
Service: 1
In the daytime it's fire after dark cold messed up orders
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fingers
Austin and the staff were really friendly 10/10 customer service and food.
Atmosphere: 5
Food: 5
Service: 5
Good food but it takes 50 mins to come out after asking for an eta multiple times while employees sit on their phones and fold boxes…insane
Atmosphere: 1
Food: 5
Service: 1
Service was outstanding and the food was just as good
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries, Chicken Sandwich
We've tried this place 3 times, and have officially given up. We were expecting them to get better because they are a new setup but the service and food is actually getting worse.
Yesterday I placed an online order at noon with a scheduled pickup at 7:30. Showed up at 7:30 and was told verbatim "ya, maybe come back around 8:30, as you can see we are really busy". The entire place was full of people waiting for food. If my app order which was placed 6.5 hours in advance was an hour late, I can't imagine how long it would take for walk in customers.
Anyway, the burgers sucked, all of them. A tiny dab of ketchup, a tiny piece of cheese and an itsy bitsy burger so small the buns lay almost flat with each other.
Not only are the burgers bad, the customer service is the worst. The 3 times I've been there, the girl behind the register is sitting on her phone and after she finishes sending her text she will come and help you.
Yesterday there was zero apologies about the wait, very poor customer service. Their ice machine has the good ice, so 2 stars for that.
Atmosphere: 3
Food: 2
Service: 1
You must try it. Chicago approved.
Atmosphere: 5
Food: 5
Service: 5
Food was cold took forever for it to be done, burger way smaller than the bun , bun was kinda hard , rather go to White Castle !
Atmosphere: 2
Food: 1
Service: 2
WOW. THIS PLACE IS SO GOOD.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Pudding Shake, Chicken Sandwich, Boom Sauce
Restaurantji Recommends
Ordered 30 min before I showed up then I guess they had computer problems because my order wan not even started. So waited another 25 minutes till my food was completed. Not a place to go in a hurry even if you order ahead of time. This was my first time at a savvy slider not sure if I will return.
Atmosphere: 3
Food: 5
Service: 1
Man you guys better get some help up in there sat in the lobby for 22 minutes and didn’t even get my order taken won’t be back to this location at all
Service: 1
Ordered for pickup - waited another 30 min after a 20 min drive there 👎🏼
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fries
We really enjoyed the food and the service. I am now hooked on the tenders and I've never been a fan of tenders.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken 3, Fries, Crispy Chicken, Classic Angus Beef Slider, Boom Sauce
The workers here is what makes this place 5/5!
Atmosphere: 5
Food: 5
Service: 5
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