Tim Hortons

2220 Washtenaw Ave, Ypsilanti
(734) 273-9745

Recent Reviews

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Nick

Rude employees, something is always missing or not being served, and do not feel welcomed ordering. They always forget something from my order too. Over this location.

Atmosphere: 1

Food: 1

Service: 1

Colleen Jordan

I was looking forward to a caramel latte, but they could only provide iced drinks.

Temmey

I ordered from the app at 8:35am and after waiting 20 minutes at drive thru, I was told to pull aside for another 6 minutes to make the order. I obliged and the male staffs shunned me and shut the window rudely. I left and called in to request a refund. The manager called me back to apologize and issued me a refund.

The 5 star is for the two managers who followed up until I was refunded. I truly hope employees who handle food treat customers with respect, dignity and kindness.

Joseph

I love to wake up around 5:00 or so when they're just opening and get there and when the donuts are still slightly warm I mean when you can get fresh donuts whenever you want it's amazing

Atmosphere: 5

Food: 5

Service: 5

Doug H

Great Canadian charm

Hussain Ali Anwar

I placed an order for a Latte and two small coffees double-double with 2 bagels this morning using app. At the window, I was told the Latte machine is broken. I asked for a refund for Lattee and I was told to reach out to corporate for a return … To which, I informed them the other Tim’s locations usually refund at the window. After a brief conversation, Lady refunded me all the money and cancelled my whole order. I have been a customer of this location for years and I can see how this location is falling from grace … With the attitude of the staff today, I am pretty certain that this location isn’t worth going to anymore.

Service: 1

N. H.

One of my favorite

Atmosphere: 4

Food: 4

Service: 4

Angee Sanders

They in fact do NOT sell chili, as I was informed by the Rawsonville Rd location... and if you go in the afternoon, they're out of everything. Just close after breakfast if you have no plans to restock!

Stuart Bas

the most expensive Tim's in the area

Atmosphere: 3

Food: 3

Service: 4

Ed

Good Tim Hortons

Atmosphere: 3

Food: 3

Service: 4

Sydnee Gravlin

They just gave me a stale bagel with cream cheese not toasted.

Food: 1

Service: 2

Emily

Great service, clean, quick and friendly staff. The best Tim Hortons I’ve been to!

Atmosphere: 5

Food: 5

Service: 5

Heather moore

Worst Tim hortons experience. Before I even ordered at the speaker I made sure to verify my drink was what it was before I ordered to be handed something other than what I was expecting at the speaker. Very big miscommunication with the staff and they would not accommodate. (No line behind me btw) I left and returned 3 times leaving upset every time, listening to the girls talk about me inside the store. I bought 2 drinks and they both were disgusting. I asked for a manager they told me to leave and call back. When I did I got hung up on 4 times before answering only to be told “they didn’t have a manager and didn’t know when they’d be back”. Will be calling my bank to have these charges removed. Dont go here. I’m 23 and have better things to be doing than leaving reviews over coffee. It was the principle and the way they spoke to me. This being my only review of anything should say enough.

Service: 1

Lawrence Schena

Double double

Atmosphere: 5

Food: 5

Service: 5

Lloyd Allen

Friendly service, the manager very knowledgeable, and always clean. Oh and they got 3 dollar deal

Atmosphere: 5

Food: 5

Service: 5

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