Ordered 1 black coffee 1 iced coffee 15 minute wait in drive thru. Take 1 sip of Lukewarm coffee filled with coffee grounds. The wait? the cost? For what?
D. F. (D.J.)
Dunkin’ Donuts - Anoka is a great stop if you want quick, easy, and friendly service. The store was very clean and well kept, which is always appreciated. The staff was outstanding—friendly, efficient, and welcoming from start to finish. The Coffee was solid and exactly what you expect from Dunkin’. We ordered breakfast sandwiches, donuts, and coffee, and everything came out fresh and correct. Convenient location, great service, and a smooth drive-thru make this a dependable spot when you’re on the go. Definitely a location that’s doing things right.
Atmosphere: 5
Food: 5
Service: 5
Will Bee
The donuts we bought were hard and the loaded potatoes weren’t great. The drink my wife got was the only thing we liked. The lady was friendly at the drive through though. Hard donuts should go in the trash and not to customers for profit.
Atmosphere: 4
Food: 2
Service: 4
florakole Larson
Loved the drinks I got here, have been multiple times now. Always see the worker Aaliyah, she is so helpful with curating custom drinks. Very knowledgeable staff and comfortable atmosphere for a quick drink pick up
Atmosphere: 5
Food: 5
Service: 5
Nadi Verstyak
i think the employees are in competition to see who can get away with treating customers the worst. you can tell an employee is a new hire because they actually have light behind their eyes and they don't treat you like you've spit in their face. i don't understand why they are all so offended and refuse to properly take orders or drink modifications when it's literally their job. they don't work for that tip. abolish this whole location
Atmosphere: 1
Food: 2
Service: 1
Denise Heckmam
No complain
Atmosphere: 5
Food: 5
Service: 5
Angela Wilson
Customer service is 100% food is absolutely great and delicious and all the staff always happy to be here and Dunkin’ Donuts you guys are awesome
Atmosphere: 5
Food: 5
Service: 5
Katie Dexter
Staff was great and patient with me after I fumbled during my order 🥹 They also gave me extra stevia packets. The chocolate munchkins were great with just the right amount of glaze and the coffee was perfect!
Atmosphere: 5
Food: 5
Service: 5
Anna Metzger
The phone number for this location is either wrong on both Google and the website or staff are not well trained. I called twice to try to place a catering order, the first time silence until the answering party said hello a few seconds later. The I asked if this was Dunkin’ donuts in Anoka and was hung up on. The second time I only got a voicemail box with a robotic message and no acknowledgement of this being a Dunkin’ store. I wound up ordering from a different location.
Service: 1
Anthony Taylor
Awesome and fast service! Staff is always on par! Love this Dunkin’ 🍩
Arrived at 7;33 pm doors locked wmployees standing around sign states 8 pm won’t return
Service: 1
Deidre Mason
I wasn't impressed it took them a whole 15 mins before I actually got out of there, staff were poorly trained, management was uptight and impersonable, I couldn't get any attention to the questions I asked, I almost walked out, never again.
Atmosphere: 1
Food: 1
Service: 1
Ryan Scheffler
Very inconsistent. The donuts are always good, but I get the same exact coffee order every time, and every time it tastes different. Obviously not ideal as sometimes it just tastes like black coffee which I don’t like.
Atmosphere: 4
Food: 3
Service: 2
What Ok?
Always a long wait even when I Mobile order ahead. When I try to ask someone for help no one responds and they just ignore me. This place had made me late multiple times and I will not be coming back.
Atmosphere: 2
Food: 5
Service: 1
Atira Collins
Everytime I’ve come here has been a horrible experience. Whether my drink isn’t full, I’m waiting 15 min, or I have old food. Today I went inside to skip the drive through line , which was clearly more of a mistake. We only ordered 2 drinks and got the first one within 2 min but the 2nd drink took at least 15. He said “I’ll look for it” , after already asking a separate worker if they were making it and I was ignored. I audibly said that I was late to school and had been waiting for a while. Nothing was done to make up for the wait. I’m already upset I can’t order matcha without it missing half the cup. This is genuinely the worst location I’ve ever been to.
Ordered 1 black coffee
1 iced coffee
15 minute wait in drive thru. Take 1 sip of Lukewarm coffee filled with coffee grounds. The wait? the cost? For what?
Dunkin’ Donuts - Anoka is a great stop if you want quick, easy, and friendly service. The store was very clean and well kept, which is always appreciated. The staff was outstanding—friendly, efficient, and welcoming from start to finish. The Coffee was solid and exactly what you expect from Dunkin’. We ordered breakfast sandwiches, donuts, and coffee, and everything came out fresh and correct. Convenient location, great service, and a smooth drive-thru make this a dependable spot when you’re on the go. Definitely a location that’s doing things right.
Atmosphere: 5
Food: 5
Service: 5
The donuts we bought were hard and the loaded potatoes weren’t great. The drink my wife got was the only thing we liked. The lady was friendly at the drive through though. Hard donuts should go in the trash and not to customers for profit.
Atmosphere: 4
Food: 2
Service: 4
Loved the drinks I got here, have been multiple times now. Always see the worker Aaliyah, she is so helpful with curating custom drinks. Very knowledgeable staff and comfortable atmosphere for a quick drink pick up
Atmosphere: 5
Food: 5
Service: 5
i think the employees are in competition to see who can get away with treating customers the worst. you can tell an employee is a new hire because they actually have light behind their eyes and they don't treat you like you've spit in their face. i don't understand why they are all so offended and refuse to properly take orders or drink modifications when it's literally their job. they don't work for that tip. abolish this whole location
Atmosphere: 1
Food: 2
Service: 1
No complain
Atmosphere: 5
Food: 5
Service: 5
Customer service is 100% food is absolutely great and delicious and all the staff always happy to be here and Dunkin’ Donuts you guys are awesome
Atmosphere: 5
Food: 5
Service: 5
Staff was great and patient with me after I fumbled during my order 🥹 They also gave me extra stevia packets. The chocolate munchkins were great with just the right amount of glaze and the coffee was perfect!
Atmosphere: 5
Food: 5
Service: 5
The phone number for this location is either wrong on both Google and the website or staff are not well trained. I called twice to try to place a catering order, the first time silence until the answering party said hello a few seconds later. The I asked if this was Dunkin’ donuts in Anoka and was hung up on. The second time I only got a voicemail box with a robotic message and no acknowledgement of this being a Dunkin’ store. I wound up ordering from a different location.
Service: 1
Awesome and fast service! Staff is always on par! Love this Dunkin’ 🍩
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Arrived at 7;33 pm doors locked wmployees standing around sign states 8 pm won’t return
Service: 1
I wasn't impressed it took them a whole 15 mins before I actually got out of there, staff were poorly trained, management was uptight and impersonable, I couldn't get any attention to the questions I asked, I almost walked out, never again.
Atmosphere: 1
Food: 1
Service: 1
Very inconsistent. The donuts are always good, but I get the same exact coffee order every time, and every time it tastes different. Obviously not ideal as sometimes it just tastes like black coffee which I don’t like.
Atmosphere: 4
Food: 3
Service: 2
Always a long wait even when I Mobile order ahead. When I try to ask someone for help no one responds and they just ignore me. This place had made me late multiple times and I will not be coming back.
Atmosphere: 2
Food: 5
Service: 1
Everytime I’ve come here has been a horrible experience. Whether my drink isn’t full, I’m waiting 15 min, or I have old food. Today I went inside to skip the drive through line , which was clearly more of a mistake. We only ordered 2 drinks and got the first one within 2 min but the 2nd drink took at least 15. He said “I’ll look for it” , after already asking a separate worker if they were making it and I was ignored. I audibly said that I was late to school and had been waiting for a while. Nothing was done to make up for the wait. I’m already upset I can’t order matcha without it missing half the cup. This is genuinely the worst location I’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
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