I ordered online and picked up my sandwich on my way home from work. It’s about a 15 min drive home from the restaurant, snd upon arriving home I realized that the employee didn’t put any sauce on my sandwich at all. It should have had sriracha and the cheddar cheese sauce. Instead it only had Parmesan cheese and was very dry. I unfortunately don’t have sriracha nor cheese sauce at home and threw the sandwich out after trying it with mayo. I reached out to customer service about the experience thinking maybe I could get a replacement sandwich or a refund but the franchise owner (Shannon) didn’t feel like that was necessary or was a reply to my email even. 0 out of 10, would not recommend this location. The Subway off oh Hanson and Northdale is infinitely better.
Atmosphere: 1
Food: 1
Service: 1
2short2 K
I made a order though my subway app. It was voided out but a crew member by the name of Shannon because they didn't have the bread i wanted. Been waiting a month to receive my refund and still haven't received it, so basically they stole my money and won't give it back.
Atmosphere: 1
Food: 1
Service: 1
Jeremiah Olson
Had a lady working alone who was new like only her 4th or 5th day. She was still doing her absolute best to her ability. Didn’t know how to ring up a meal of the day so it certainly cost more. Food was your typical subway food but this falls on management
Atmosphere: 3
Food: 3
Service: 2
Felix Evelius
Had a great experience with your team member Jessie! Very friendly and efficient service
Atmosphere: 5
Food: 5
Service: 5
Shannon Roshaven
Under new management!!! Come check us out.
Atmosphere: 5
Food: 5
Service: 5
Aliyah Simmons
I love it
Atmosphere: 5
Food: 5
Service: 4
Ryan Carlson
AVOID!!
Quite possibly the worst subway I've ever been to.
Had to remind person who I assume was an employee what sandwich and what was on it 4 times total. Seemed like it was their first day first shift with no training.
Anyways, awful stale bread at 2:30, probably day before bread. Veggies look day old and wilted. The sauce was applied haphazardly in an artistic fashion to where it decorated the outside of the bread upon removal from the bag, which I had to request specifically...
Atmosphere: 2
Food: 1
Service: 1
Janna Vang
To the gentleman working the shift around 3pm on 3/11/25 - you da mvp!
Ordered 2 sandwiches on the app and picked up. Not only did he greet us with a smile, the sandwiches were made well and were so good! We've ordered from this location before and they were just ok in the past. But HE did a great job; good amount of toppings and service with a smile! He was on top of it (working alone too, i think?), thank you for taking pride in your work!
Atmosphere: 5
Food: 5
Service: 5
Shelby Ogle
Staff is always friendly, helpful, and quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Black Forest Ham, All-American Club, Cold Cut Combo, B L T, Oven Roasted Turkey & Ham, Chocolate Chip Cookie
britney stoutenburg
Had the best experience here, dunno his name but the guy here is so FRIENDLY and
So... My pretzel was hard as a rock not even edible ? the wraps where all wraps! Their was 3 pieces of chichen and what looks like half a slice of cheese ! This was awful . I decided to give this place a second chance and you know what I won't ever return! No one is ever their accept 1 person no managment nothing what are you guys doing I wish I could add a photo I took one !
Atmosphere: 1
Food: 1
Service: 5
Kimberly Frost
I would have given them a ZERO if it were possible. They were not open when I went to pick up my order and it was at least 5 hours before I reached anyone. It was a hassle getting reimbursed.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
Pam K
Got here placed an order go to pay then told don’t accept coupons.. we have used them here before so if it changed this should be clearly posted on the door. Nice to know after had it made will not be going back to this location again for sure ..
Atmosphere: 1
Food: 1
Service: 1
Mario Jackson
Great customer service the manager shade is the best almost has a smile and really good with customers.
b c
closed at 3pm for some random reasion and had to wait 15 minutes for a worker to come unlock the door which I had to wait another minute after knocking on the door for them to come out and then tell me they'll cancel my order and this was after my pickup order was ready in the app which i scheuled the latest time in advance, no wonder it's the cheapest pickup order subway.
I ordered online and picked up my sandwich on my way home from work. It’s about a 15 min drive home from the restaurant, snd upon arriving home I realized that the employee didn’t put any sauce on my sandwich at all. It should have had sriracha and the cheddar cheese sauce. Instead it only had Parmesan cheese and was very dry. I unfortunately don’t have sriracha nor cheese sauce at home and threw the sandwich out after trying it with mayo. I reached out to customer service about the experience thinking maybe I could get a replacement sandwich or a refund but the franchise owner (Shannon) didn’t feel like that was necessary or was a reply to my email even. 0 out of 10, would not recommend this location. The Subway off oh Hanson and Northdale is infinitely better.
Atmosphere: 1
Food: 1
Service: 1
I made a order though my subway app. It was voided out but a crew member by the name of Shannon because they didn't have the bread i wanted. Been waiting a month to receive my refund and still haven't received it, so basically they stole my money and won't give it back.
Atmosphere: 1
Food: 1
Service: 1
Had a lady working alone who was new like only her 4th or 5th day. She was still doing her absolute best to her ability. Didn’t know how to ring up a meal of the day so it certainly cost more. Food was your typical subway food but this falls on management
Atmosphere: 3
Food: 3
Service: 2
Had a great experience with your team member Jessie! Very friendly and efficient service
Atmosphere: 5
Food: 5
Service: 5
Under new management!!! Come check us out.
Atmosphere: 5
Food: 5
Service: 5
I love it
Atmosphere: 5
Food: 5
Service: 4
AVOID!!
Quite possibly the worst subway I've ever been to.
Had to remind person who I assume was an employee what sandwich and what was on it 4 times total. Seemed like it was their first day first shift with no training.
Anyways, awful stale bread at 2:30, probably day before bread. Veggies look day old and wilted. The sauce was applied haphazardly in an artistic fashion to where it decorated the outside of the bread upon removal from the bag, which I had to request specifically...
Atmosphere: 2
Food: 1
Service: 1
To the gentleman working the shift around 3pm on 3/11/25 - you da mvp!
Ordered 2 sandwiches on the app and picked up. Not only did he greet us with a smile, the sandwiches were made well and were so good! We've ordered from this location before and they were just ok in the past. But HE did a great job; good amount of toppings and service with a smile! He was on top of it (working alone too, i think?), thank you for taking pride in your work!
Atmosphere: 5
Food: 5
Service: 5
Staff is always friendly, helpful, and quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Black Forest Ham, All-American Club, Cold Cut Combo, B L T, Oven Roasted Turkey & Ham, Chocolate Chip Cookie
Had the best experience here, dunno his name but the guy here is so FRIENDLY and
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
So... My pretzel was hard as a rock not even edible ? the wraps where all wraps! Their was 3 pieces of chichen and what looks like half a slice of cheese ! This was awful . I decided to give this place a second chance and you know what I won't ever return! No one is ever their accept 1 person no managment nothing what are you guys doing I wish I could add a photo I took one !
Atmosphere: 1
Food: 1
Service: 5
I would have given them a ZERO if it were possible. They were not open when I went to pick up my order and it was at least 5 hours before I reached anyone. It was a hassle getting reimbursed.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
Got here placed an order go to pay then told don’t accept coupons.. we have used them here before so if it changed this should be clearly posted on the door. Nice to know after had it made will not be going back to this location again for sure ..
Atmosphere: 1
Food: 1
Service: 1
Great customer service the manager shade is the best almost has a smile and really good with customers.
closed at 3pm for some random reasion and had to wait 15 minutes for a worker to come unlock the door which I had to wait another minute after knocking on the door for them to come out and then tell me they'll cancel my order and this was after my pickup order was ready in the app which i scheuled the latest time in advance, no wonder it's the cheapest pickup order subway.
Atmosphere: 1
Food: 1
Service: 1
Loading...