Staff is great but salt bagels were way too salty and sesame bagels were totally covered instead of just on one side.So I left an email with who they wanted me to and NO RESPONSE. Very disappointed
Atmosphere: 5
Food: 1
Service: 5
Kimberly Antonielli
For the money that you pay for a bagel. And stuff to put on it, they are very skimpy. They give you more bagel than the food that's supposed to be on the bagel.
Atmosphere: 5
Food: 2
Service: 3
Steve Schierenbeck
They were swamped, but maintained excellent customer service and great attitudes.
Atmosphere: 4
Food: 4
Service: 5
Megan Weilandt
Delicious bagels!! Fairly slow service, although it was quite busy at the time.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Cinnamon Sugar
Katie W.
The Apple Valley location needs help. Very unorganized and chaotic, lots of people waiting for food. Workers seem to be getting in the way of each other, not sure who is taking care of what. My husband and I both ordered a bagel with cream cheese, which seemed to confuse the cashier, as she thought we were trying to order bagel sandwiches. Dirty tables everywhere. The food was good, but overall have mixed feelings about going back to this location.
Atmosphere: 1
Food: 5
Service: 2
jason abbott
Nice location. Kept clean. Timely service.
mike enger
Great bagels service and staff need
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Sandwich
Ava Boyles
Had a $10 gift card, did the 6 bagels with a tub of cream cheese for $12.29. Total ended up being $15 something because no one tells you that the fun bagels are more. I wish they would advertise that for folks trying to budget. The person who took or ordered was kinda rude. I tried to hand him my gift card he pointed at the card reader I tried it a few times then reiterated that it was a gift card then he finally took it. They do not give an option on the pin pad to not tip there is a little posted note scribbled saying you can press 4 to not tip. They also didn’t give us or tell us to just grab our cream cheese. Had to go back in to get it. Over all love Bruegger’s Bagels but I would not come back to this location.
Atmosphere: 4
Food: 5
Service: 2
Scott Anderson
Not sure how this location stays in business with the horrible quality control and long wait times. They get orders wrong all the time. They also prioritize walk-in customers over internet orders so you wait and wait and watch people order and get there food when you put your order in 30 minutes earlier and sit at an empty table waiting for your food. I’ve been there 4 times in the last year and had issues every single time. It’s funny because we were driving past this location with some friends and told them the horrible service and they acknowledged that they also have the same issues and would never go back. Looks like we will never be back as well.
Atmosphere: 1
Food: 4
Service: 1
R W
Food has been hit and miss lately at this locationFor two plain bagels it was quite a
Such an uplifting place.. smells are amazing, the staff is thoughtful and kind.. excellent prices ..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels 3, Everything
Smidty Schripsema
I went in at 9 am. There were 7 workers. Two large urns of coffeeBOTH empty??? At 9 am???
Atmosphere: 3
Food: 4
Service: 1
Gennadiy Fainerman
Specifically stated how I wanted the nova locks sandwhich left OPEN FACED as thats what my wife requested.Get back to the hospital with her one request being cut in half and not having the double portion of salmon that was ordered/payed for. extremely disappointed that simple instructions couldnt be followed.
rebecca hardwick
This store really needs to be cleaned. There wasn't a clean spot anywhere. Counters, carpet front enter. Where is the owner. The Eagan store is alo filthy. Cleaning is not hard.
Atmosphere: 1
Joan A.
Horrible service. Grumpy workers, don't acknowledge customers coming in the door waiting to take order. We ordered three bagels. Plain with cream cheese/. It is now 30 min and still waiting.
Staff is great but salt bagels were way too salty and sesame bagels were totally covered instead of just on one side.So I left an email with who they wanted me to and NO RESPONSE. Very disappointed
Atmosphere: 5
Food: 1
Service: 5
For the money that you pay for a bagel. And stuff to put on it, they are very skimpy. They give you more bagel than the food that's supposed to be on the bagel.
Atmosphere: 5
Food: 2
Service: 3
They were swamped, but maintained excellent customer service and great attitudes.
Atmosphere: 4
Food: 4
Service: 5
Delicious bagels!! Fairly slow service, although it was quite busy at the time.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Cinnamon Sugar
The Apple Valley location needs help. Very unorganized and chaotic, lots of people waiting for food. Workers seem to be getting in the way of each other, not sure who is taking care of what. My husband and I both ordered a bagel with cream cheese, which seemed to confuse the cashier, as she thought we were trying to order bagel sandwiches. Dirty tables everywhere. The food was good, but overall have mixed feelings about going back to this location.
Atmosphere: 1
Food: 5
Service: 2
Nice location. Kept clean. Timely service.
Great bagels service and staff need
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Sandwich
Had a $10 gift card, did the 6 bagels with a tub of cream cheese for $12.29. Total ended up being $15 something because no one tells you that the fun bagels are more. I wish they would advertise that for folks trying to budget. The person who took or ordered was kinda rude. I tried to hand him my gift card he pointed at the card reader I tried it a few times then reiterated that it was a gift card then he finally took it. They do not give an option on the pin pad to not tip there is a little posted note scribbled saying you can press 4 to not tip. They also didn’t give us or tell us to just grab our cream cheese. Had to go back in to get it. Over all love Bruegger’s Bagels but I would not come back to this location.
Atmosphere: 4
Food: 5
Service: 2
Not sure how this location stays in business with the horrible quality control and long wait times. They get orders wrong all the time. They also prioritize walk-in customers over internet orders so you wait and wait and watch people order and get there food when you put your order in 30 minutes earlier and sit at an empty table waiting for your food. I’ve been there 4 times in the last year and had issues every single time. It’s funny because we were driving past this location with some friends and told them the horrible service and they acknowledged that they also have the same issues and would never go back. Looks like we will never be back as well.
Atmosphere: 1
Food: 4
Service: 1
Food has been hit and miss lately at this locationFor two plain bagels it was quite a
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Such an uplifting place.. smells are amazing, the staff is thoughtful and kind.. excellent prices ..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels 3, Everything
I went in at 9 am. There were 7 workers. Two large urns of coffeeBOTH empty??? At 9 am???
Atmosphere: 3
Food: 4
Service: 1
Specifically stated how I wanted the nova locks sandwhich left OPEN FACED as thats what my wife requested.Get back to the hospital with her one request being cut in half and not having the double portion of salmon that was ordered/payed for. extremely disappointed that simple instructions couldnt be followed.
This store really needs to be cleaned. There wasn't a clean spot anywhere. Counters, carpet front enter. Where is the owner. The Eagan store is alo filthy. Cleaning is not hard.
Atmosphere: 1
Horrible service. Grumpy workers, don't acknowledge customers coming in the door waiting to take order. We ordered three bagels. Plain with cream cheese/. It is now 30 min and still waiting.