Chipotle Mexican Grill
15600 English Ave, Apple Valley
(651) 371-2084
Recent Reviews
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Prices up, portions down. Do better, Chipotle
Atmosphere: 1
Food: 1
Service: 1
DO NOT TRUST THEM WITH THE TAKEOUT ORDER- order three bowls and all three bowl were wrong, we paid for double meat, every single bowl was the wrong order, everything in the bowl was different and had our names on the bowl with what we order and they still messed it up, DO NOT RECOMMEND
Atmosphere: 1
Food: 1
Service: 1
My new chipotle, clean and nice employees.
Atmosphere: 5
Food: 5
Service: 5
Paid $22 for a single burrito bowl double carne Asada got 4 2” strips of steak…
Thank you
I mean corporate who do you have managing?
This Chipotle is honestly one of the worst I’ve been to. The orders are wrong almost every single time, the place is dirty, and the workers have zero customer service. The food is often stale or made carelessly, and it feels like no one there cares about quality or customers. I’ve given this location multiple chances, but it keeps getting worse. Definitely not worth it.
Atmosphere: 1
Food: 1
Service: 1
They didn't have all the ingredients in the white rice, alot of socializing even when customers enter and the rewards scan never works
Atmosphere: 2
Food: 2
Service: 2
Out of all the other chipotle’s this one is super clean great service great food
Atmosphere: 5
Food: 5
Service: 5
This Chipotle consistently sucks. The past 4 times I’ve ordered food from this location something has been messed up. Portions are tiny, order is incorrect, and items are missing. The people who work there don’t have customer service skills and it shows. Go down the road a mile, and you might find some better quality Chipotle.
Food: 1
Service: 2
Average chipotle
Fast friendly service
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Me and my cousin got 2 bowls from here yesterday and we were disappointed. He got a steak bowl with lettuce as one of the toppings and there was a bug in the lettuce. I also got a steak bowl and noticed a black strand of hair in the bowl and neither of our hair is anywhere close to black. When he brought his bowl to their attention they had a attitude so i didnt even bother to bring mine to their attention. Extremely extremely disappointed. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Like typical Chipotle, mess up your order and do nothing to resolve the issue. I’ll just put a claim on my credit card since support is worthless. I have not seen chipotle get an order right in years.
Atmosphere: 3
Food: 2
Service: 3
Chicken fajitas and Carnitas are not the same thing! Stop making online orders and in store orders at the same time if you can't do so properly. Handling multiple orders at once is not a good food safety practice as it is, and in my case I got some else's nasty food and now get to sit at work hungry til 11 pm when nothing worthwhile will be open. Such a huge disappointment!
Atmosphere: 3
Food: 1
Service: 1
Messed up My order horribly and then didn’t even pick up the phone. Don’t waste your money here because clearly the employees cannot do their job correctly.
Food: 1
Service: 1
Wow. I stopped by this Chipotle hoping that the experience would be better than what the reviewers shared and it was a complete disappointment. The customer service is very poor and non-existent. Reyna, where do I begin. Your energy was off from hello and worsened from taking the order to paying. On a dead evening, you complained about online orders coming in and acted like you did not want to help my family (who happened to be the only patrons in the restaurant). Your lack of decency and tact really turned us off of this location. The food was mid but Reyna's energy and inability to interact with customers in a positive manner was more sour than the cream on our burritos.
Atmosphere: 2
Food: 3
Service: 1
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